Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences:
Thank you for the prompt, safe, courteous service!
Vivian C., Grand Portage, MN
The installer was very polite and efficient with his work. Was very satisfying.
Pat B., Kandiyohi, MN
Carter was very knowledgeable and professional. He did a great job!
Vicky W., North Oaks, MN
The technician was prompt and courteous. He explained everything that he was doing. He did a great job! Thank you!
Cindy C., Marshall, MN
Very friendly staff and service.
Mike K., Elysian, MN
Great service from quality staff. I like that fact that the company is employee owned through an ESOP.
Kevin W., Lakeville, MN
My window was replaced in less than 19 hours, even though they had to order the window for our 19 year old van. I can’t imagine how quick it would be if this was a more common vehicle.
Kathleen F., Duluth, MN
Very professional and quality work.
John V., Fairmont, MN
Great fellow who did our work! Thank you!
Leslie S., White Bear Lake, MN
Excellent repair and even took time to make friends with the dogs!
John L., Finlayson, MN
City Auto Glass is prompt and professional – No complaints!
Karen W., Andover, MN
The technician, Mike, did a fantastic job. My 10 year old son was so impressed, he constantly talks about being an auto glass installer when he grows up.
Kelli P., Kandiyohi, MN
Great experience all around. Nice work!
James S., New Hope, MN
I was not home when the windshield was replaced. They were able to do the job without me there and everything looked great when I returned home.
Ronald H., Raymond, MN
I was very happy with my City Auto Glass experience. They arrived when they said they would. They completed the work quickly and the repair was done well. I would absolutely recommend City Auto Glass.
Doug A., Maple Plain, MN
The mobile glass service was very convenient, quick, and professional. The technician Jon has all the right tools, skills, and he has a great personality. Jon is a great asset to your company. Thank you for your service!
Eugene S., Nisswa, MN
Friendly staff and was very quick to respond!
Pat C., Plymouth, MN
I could not have asked for a nicer, more professional technician than Carl. I would recommend him to anyone!
Victor C., Long Prairie, MN
The service was quick, flawless, and very friendly. Thanks!
Lori B., Eagan, MN
Perfect service. Friendly phone contact. The technician showed up on time and did a great job. He was very easy to talk to as well.
Tom Y., Saint Paul, MN
Have used City Auto Glass one before and both times have been completely satisfied.
Robert K., Floodwood, MN
The technicians were sent within a very short time of my call. They first called for directions, as he was a bit lost, but soon found his was to me. He was joined by a second technician a few minutes later. They worked together to get all four of the side windows repaired. They were courteous, efficient, and cleaned up after themselves. When they were finished, they presented me paperwork to sign, and were on their way to the next job. Very professional, efficient, and pleasant experience!
Kimberly H., Saint Paul, MN
Great work and very professional!
Christy G., Sartell, MN
City Auto Glass made it so easy to get my window replaced! After a not so fun weekend of getting my car broken into and my stuff stolen, the process was easier that cancelling my credit cards. Thank you so much!
Marissa T., White Bear Lake, MN
The technician was greet to work with. Great communication!
Ross H., Ely, MN
Very happy with City Auto Glass!
Vaness M., Columbia Heights, MN
Everything was just perfect!
Roger D., Cokato, MN
The process was quick and painless. They came to my work and were prompt, courteous, and friendly. The gentleman that fixed both of my cars was very nice and explained everything in a clear manner.
Kimberly N., Circle Pines, MN
My experience with City Auto Glass was a very positive one. I got a call within an hour after calling my insurance agent. We set up the appointment for the following say. She walked me through what would happen. The next day, the technician called to tell me when he was going to be here. He arrived on time and replaced my windshield in a timely manner. He gave me the paperwork and told me what I needed to do. Everyone was very efficient and professional. Great job and thank you!
Allie M., Owatonna, MN
I have no criticism. From the time I called in to file a claim, to the time the work was completed, everything went as smooth as possible. With the help from my insurance company and City Auto Glass, there was very little effort required from me.
Donavon M., Anoka, MN
Always a good experience with City Auto Glass. It was nice that the installer called my cell to give an approximate time for the install and then called again just prior to arriving to assure the car was available. Contact allows other tasks to be handled during the day with minimal disruption of the day. Thanks for a great job!
Donald E., Grand Rapids, MN
Service was scheduled quickly and I didn’t have to wait, especially for my windshield which is fairly rare. It only took about an hour and the tech was very good. I was very impressed!
Charles W., Minneapolis, MN
Very positive experience through the whole process.
John M., Faribault, MN
Nice job! Fixed two windshield at two different locations for me.
Dan P., St. Paul, MN
John was fantastic, knowledgeable, friendly, and professional. He is a great asset to your company!!
Janet W., Mcgregor, MN
Great service and very friendly staff! I especially appreciated the Wi-Fi in the waiting area!
Susan & Curtis N., Farmington, MN
Thanks for the great job!
Calvin D., Minneapolis, MN
My experience with City Auto Glass was a very positive one. I got a call within an hour after calling my insurance agent. We set up the appointment for the next day. She walked me through what would happen. The next day the technician called to tell me he was on his way and what time he would be at my house. He arrived on time and replaced my windshield in a timely manner. He gave me the paperwork and told me what I needed to do. Everyone way very efficient and professional. Great job and thank you!
Allie M., Owatonna, MN
The technician was pleasant and polite. He even put my oil sticker reminder back on the new windshield.
Shawn G., Buffalo, MN
There was no problems with the replacement of my windshield. All went great!
John S., Little Canada, MN
Wow! My wife broke out the back window on Thursday afternoon. The new one was in place by 9am the next day at our house. It can’t get much faster than that. It looks great and the installer removed panels to remove the small glass pieces that had fallen down into the hatch back. Great speed and service. City Auto Glass is a Rochester favorite!
William C., Rochester, MN
I want to thank City Auto Glass for the quality and professional service that was performed. I will highly recommend them to my friends and family. I also want to that your technician TJ. Great guy and very professional!
Mark A., Brooklyn Park, MN
I had a new truck that needed a windshield replacement done. After the install I needed to bring it to the Ford dealer to get the camera system reset. Thank you for the extra effort and getting that done. I just recently had another vehicle need some work done. Thankfully this time it was just a repair. I am really hoping not to need you again, but if I do I know I will get the extra effort. Thank you!
Tim M., Cottage Grove, MN
Very professional and informed us on the do’s and don’ts after the install.
Bruce A., Sunburg, MN
I told them where my vehicle was. left the doors unlocked, and the windshield was replaced without any additional work on my part.
John K., Roseville, MN
City Auto Glass is always the first place I call when I need my windshield repaired! The receptionists are extremely helpful, friendly, and thorough with scheduling and handling insurance claims. The technicians do a fantastic job and always get my windshield replaced in a very timely manner. I will always recommend City Auto Glass to anyone.
Richard H., Garden City, MN
As always, your service was awesome!
Mark S., Inver Grove Heights, MN
I have used City Auto Glass a few times. It is always completed on time. Your folks are very friendly and take care of everything with insurance. What’s not to like?
Phil M. , Rochester, MN
Everything went great and in a timely fashion. The technician was great. Zero complaints and 100% happy with my new windshield. Thanks so much!
Josh W., Pine City, MN
I had a bunch of choices on State Farms website, City Auto Glass being one of them. I saw your commercials on the hockey games and I was very impressed. I had no idea who to go with, but had a great experience.
Bill V., Sartell, MN
Diedrah was very pleasant and responsive. When I left a message to move the replacement back a couple of hours, the office and the technician, called me back. Much appreciated.
Kelley E., Duluth, MN
I have used City Auto Glass for all my vehicles glass repairs. I would recommend them without hesitation!
Julie W., Inver Grove Heights, MN
Lisa and the technician that preformed replacement were very professional and well qualified. Would recommend City Auto Glass to anyone.
Jim D., Fountain City, MN
Easy to make a quick appointment. Friendly staff, done on time, and satisfied with repair!!
Michael R., Duluth, MN
Absolutely painless, thank you so much!
Dana C., St. Louis Park, MN
The technician knew his stuff. Good guy, did extra work to ensure rain sensing wipers were working correctly.
Steven A., Maiden Rock, WI
On site repair means a lot! Its difficult to find time to drive to a shop for repairs. Thank you!
Dan H., Meadowlands, MN
The customer service representative was wonderful. She was great following up with me.
Patty M., Inver Grove Heights, MN
Roland H., Chisholm, MN
Great service. Technician called when he was on his way. Knocked on the door when he got there to tell me what he was going to do. Very professional.
Gretchen O., Little Canada, MN
Extremely professional windshield replacement which also included the recalibration of the lane departure warning system.
David S., Inver Grove Heights, MN
Great job and timing. No complaints.
Nancy & Jeff R., Angora, MN
I told the technician that this was easily the cleanest, lease painful insurance claim repair that we have ever had.
Timothy & Susan H., Winona, MN
The technician was great. I forgot to leave the truck door unlocked and left my phone on the mail level so he came and rang the door bell. He told me about how long it would take and that he would talk to me before he left. Super nice guy! Great job!
Jerry J., Oakdale, MN
Great experience overall. Thanks!
Theresa P., Plymouth, MN
Technician did a good job and gave us instructions for after the replacement was complete.
Betty & Wayne W., Verndale, MN
Excellent service by a very competent young man! Wonderful!
Jerry F., Ely, MN
The experience was professional, positive, and the work was high quality.
James Z., Minnetonka, MN
Everyone at City Auto Glass was amazing!
Michael M., Hopkins, MN
Someone came to get my car to bring into the shop so they could get the work done the same day still since it was raining. I appreciated that.
Claudia C., Rochester, MN
Technician was on time and was very professional and quick!
Brenda P., Hugo, MN
Great service from start to finish! The work was completed the next day at our residence. The technician was very friendly and professional. We’ve used City Auto Glass in the past, and would definitely use them again!
Lisa & Norm M., Duluth MN
The service was the best!
Ronald K., Minneapolis, MN
Wonderful job done by all at City Auto Glass.
Roger L., Ramsey, MN
Everything was perfect!
Joyce L., Anoka, MN
Between Farmers Insurance and City Auto Glass I didn’t have to do anything besides answer a couple of questions. They did a wonderful job and was pleasant to work with.
Mary O., Wadena, MN
Technician was top notch! Great communication prior to arriving and very friendly to work with.
Chrisopher A., Edina, MN
Thank you for squeezing us in last minute. We set up a claim and had a new windshield in the next day! The technician was very friendly and did a fantastic job! Thank you again for the wonderful service!
Alison H., Big Lake, MN
Great service; friendly staff. Everything was perfect. Thank you!
Tom A., Savage, MN
Excellent customer service and install!
Kent A., Barnum, MN
No problems what so ever. Great install and technician.
David L., Pelican Rapids, MN
Everything was completed in a very fast and professional manner.
JPJ Engineering, Hibbing, MN
I was extremely satisfied with the replacement of my windshield. The customer service representative set up a time between 12-2PM and about two minutes to noon the technician was at my door. Klint was very professional and completed the job in only half an hour. I thanked him and told him how very pleased I was with the job he had done.
Jerry B., Apple Valley, MN
The technician that came out to my house was super nice and helpful. It was nice that he called when he was on his way as well. I would highly recommend this company to anyone!
Bradley S., Cold Spring, MN
The service I received was phenomenal. My windshield was shattered and the technician not only came out and replaced it the next day, he also vacuumed up all the shattered pieces of glass inside my car which I was not expecting.
David S., Minneapolis, MN
Work was completed on time and follow up on when the car could be driven was all explained.
Michael N., Two Harbors, MN
The technicians called before arriving and swiftly completed the work. The were pleasant to speak with and patiently fielded my many questions about auto glass. I was very satisfied with the visit.
John N., Mahtomedi, MN
Tammy was very professional. She knew just what I needed to do to get my windshield fixed. She followed up with me as well to make sure the technician had found my vehicle at work. Great gal!
Genevieve K., Mora, MN
Mike was great to work with! He had the pleasure of our extended family as an audience and did an amazing job. Thank you!
Kayla S., Cold Spring, MN
Very easy process. Everyone was a pleasure to work with and very helpful.
Linda S., St. Paul, MN
We were very satisfied with the service and the windshield replacement.
James I., Crosby, MN
City Auto Glass saved the day. I was in MN visiting family and they were the only repair company to go the extra mile to locate my back glass and come to my hotel the same day!
Matthew G., Sugar Grove, IL
Excellent service from City Auto Glass. Kudos!
Kathleen S., Utica, MN
Very happy with the service. The technician was professional and very courteous. Great experience! Thank you!
Bryan A., Farmington, MN
My car was taken in early and performed in less time than expected. It was done perfectly!
David T., Chisholm, MN
Staff was very polite and professional. The technician gave me a call when he was on his way and followed up with me after the install was complete to give me post install information.
Travis A., St. Cloud, MN
Wow, I was blown away. Speedy, prompt, easy to work with… I could go on and on. My windshield replacement was scheduled in a single call and took less then an hour to complete. It really couldn’t have been any easier. I expected a headache, Thanks for proving me wrong!
Benjamin S., Minneapolis, MN
Prompt, great service, easy to speak with claims agent. Great experience!
Deborah C., Plymouth, MN
Excellent customer service rep, technicians, and service/work. Assisted with the insurance company scheduling the repair and the technicians arrived at the scheduled time and did an excellent job of installation. Thank you.
Ed M., Duluth, MN
The glass installer was awesome.
Philip Z., Apple Valley, MN
Done when promised, and done satisfactorily, actually my husband and I both had cracked windows within two weeks and both times we were totally satisfied with the quick and professional work, Thank you City Auto Glass.
Kathryn H., Minneapolis, MN
I was told the repair would happen between 8 am and 5 pm. The technician came a little after 8 am and was done before 9am. It looks wonderful. I am very happy with the service and have been telling everyone about the great experience I had with your company. Thank you!
Teresa R., West Saint Paul, MN
Very pleased from start to finish. The technician was very knowledgeable and friendly. Outstanding Work.
Aaron D., Hibbing, MN
The reason the work wasn’t completed when promised is that my technician, Jon noticed a small defect on the edge of the windshield and refused to install it. He ordered a new one and installed it two days later. I appreciated Jon’s honesty!
Todd W., Brainerd, MN
Service was excellent and prompt. Service was convenient because we live in Cook County many miles away from most specialized automotive Service.
Duane H., Grand Marais, MN
Job completed as planned. No hassle, or delay- thanks very much!!
Robert H., Aurora, MN
Technician was very professional and courteous.
Michael D., Lakeville, MN
I was so satisfied with the technicians as they were very qualified and represented your company very well. I’m impressed!
Ronald J., Hermantown, MN
My technician was amazing, and very helpful!
Kim B., Eagan, MN
The guys who replaced our windshield was very polite and very personable!
Connie T., Watertown, MN
You have earned my business over the years and will keep it. Great job!
Mark H., Saint Cloud, MN
I’ve used City Auto Glass for years. They are the best in my opinion.
William B., Centerville, MN
Very happy with such fast service.
Gretchen J., Hibbing, MN
Debbie was great to work with & very customer service oriented. Thank you.
Karen H., Alborn, MN
We had work done by your company before & very please with the work. Thanks.
John B., Aitkin, MN
Very good service — Very satisfied
Donald A., Nashwauk, MN
Arrived on time, which is important.
Debra P., Stewartville, MN
Quick and easy!
Casey F., West Saint Paul, MN
Fast and easy
James M, Savage, MN
The service guy arrived early, which was great… That never happens! Technician was nice, and did quality work. The windshield looks invisible! I just drove up to my parking spot, he stepped out and started working. It felt like a “Valet” quality service.
Greg H., Rochester, MN
Service was GREAT from 1st phone call to totally completed. Mary did a fabulous job, Clean jobsite when done.
Jon O., Hugo, MN
This is the 2nd time I have used City Auto Glass through Farmers Insurance. Great experience both times, hassle free, came to my work, very nice professional and overall so easy to work with. Window looks perfect, highly recommended if you want great work and no hassle!!!
Sally N., New Prague, MN
Thank you for the great job.
Greg T., Newport, MN
Second time in three years I’ve unfortunately had to replace my windshield. The service for both replacements with City Auto Glass was top notch! Carl came to my home on both occasions and made the process as easy as possible. I couldn’t be more pleased.
William B., Alexandria, MN
Amazing service, Fixed my problem while I was at work for just a few hours. Thanks again everyone!!!
Tyler G., Eagan, MN
We appreciated that your technician called twice to let us know exactly when he would be there so we didn’t have to sit and wait for his arrival.
Gary B., White Bear Lake, MN
I appreciated the call estimating a 2 hour window when they would arrive. They arrived in that window of time and completed the repair.
Dawn L., Hermantown, MN
Absolutely the best glass repair I’ve ever had with my vehicles!!!! Fantastic work!!!
Brett L., Vergas, MN
Very courteous and professional, super quick and convenient!
Bethany S., Saint Cloud, MN
The technician called right away in the morning to schedule my appointment, arrived as promised, went to the vehicle and did his work, came and told me he was finished and handed us a receipt for our records. Prompt and courteous, did a good job, and friendly.
Sherry L., Alma, WI
Exceptional customer service and the work was impeccable!! I would definitely recommend!!
Stacie S., Rochester, MN
Margaret M., Monticello, MN
Excellent service rep.
Mark M., Bloomington, MN
Technician was the best! Very nice to talk to.
Alicia M., Woodbury, MN
Great service from office and technician!
Sharry B., Duluth, MN
City Auto Glass did a great job. Came to pick up our car when promised. Staff did an excellent job in scheduling the appointment. Quick and fast service! Thank you!
John M., Aurora, MN
Technician was really courteous and pleasant.
Dave M., Stillwater, MN
Very friendly and professional staff!!
Dan M., Bayfield, MN
Technician was really courteous and pleasant.
Dave M., Stillwater, MN