Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences
Great communication and very friendly bunch. Keep it up!
Katrina L., South St. Paul, MN
Elizabeth G. from City Auto Glass was very efficient, friendly, and efficient in setting up the appointment and interfacing with Ajia from State Auto Insurance Claims Office after receiving a call that same morning from my insurance agent locally. She had things set up for the call and provided some options to schedule the appointment at my convenience. It was a very efficient and professional process. When the appointment time came, the City Auto Glass installer, Leroy B., did an outstanding job of an onsite installation. I had an appointment come up near the end of the installation and Leroy was happy to park the vehicle in the garage and lock up behind while I was in my appointment. Everyone went way beyond the norm to be helpful and professional in their service.
Ordean H., Rochester, MN
Ted did an amazing job!! He should be commended for his professionalism and attention to detail.
Katherine H., Rushford, MN
The service was great! On time, efficient, and very professional!
Rebecca Z., Winona MN
The overall service I received was excellent. The staff was very professional and the work on my windshield was exceptional. Great company!
Alicia B, St. Cloud, MN
Wonderful service. I have had several windshields replaced over the years and I have always been satisfied!
Neil C., Maplewood, MN
Tammy was fantastic. We were frustrated after someone broken into our car but due to Tammy’s calm and professional support it was easy. The gentleman that installed the new window arrived early, installed quickly and was polite. Nice job.
Steve S., Inver Grove Heights, MN
Service technicians very personable and were actually early!
Pamela G., Lakeland, MN
Josh M went way above what was needed when he cleaned up after completing the job. Very impressed!
Ivan M., Embarrass, MN
Everything was smooth and seamless, and done when promised, with good communication
Carla O., Montrose, MN
Timely, courteous, professional work all around. Thank you.
Tom M., Eagan, MN
I always call City Auto Glass when I need windshield repair or replacement and have done so for years.
Donald P., Duluth, MN
Your firm was able to get my vehicle in the next day after the damage took place. The appointment went smoothly and the work completed in a timely manner.
Lawrce L., Schroeder, MN
Everything went as promised and the work was high quality.
Terry B., Rochester, MN
Please note that I did provide a review of City Auto Glass on Google, because I wanted you to know how impressed I was with your service. I gave you a 5 (out of 5) for the overall experience. If I ever have another chipped windshield, I’ll definitely be using City Auto Glass.
William F., Rochester, MN
Very fast and very efficient and most of all friendly
William A., St. Louis Park, MN
Having had 5 windshield replacements (yikes! Bad luck seems to follow me when it comes to windshields!) over the course of owning this vehicle I can state that this was the abosolute BEST replacement I have had to date. Everything was done top notch. No loose parts and glass is great so far. Others I have had were not as good. Can’t recommend highly enough. My next replacement will be with y’all again!
Anthony O., Woodbury, MN
Let me tell you, I was giving a time in the morning that they would arrive. Usually knowing this I figure it’ll be on the end part of that time, But no, he was there earlier then I expected. Which was great, so I did not have to wait around. It also was a blazing hot day so I parked in the shade and he got to work. This guy had my cars window replaced very quickly and zero issues. He was polite and nice and he liked my car so we chatted. Over all timing and work was great. I was able to enjoy my day because his fast work. Thank you very much!! I would recommend to anyone needing a replaced window.
Anthony O., Woodbury, MN
Mark and his team did an awesome job on my windshield replacement. The repair was fast and the work was exceptional. Thank you for making it a great experience.
Jeff S., Rochester, MN
I was pleasantly surprised to see the technician waiting for me considering I was a little early. Great service.
Phillip H., Slkeston, MO
Arrived at the prescribed time, worked quickly, gave me instructions on when I could drive it or have car washed. Very pleased with service, and they were friendly and courteous.
Peggy T., Excelsior, MN
The City staff that replaced the windshield to extreme care to make sure the work was done flawlessly. Very timely and well done. Thanks for the great work, especially on such a hot day temperature wise.
Lee S., Apple Valley, MN
I stopped in the shop five minutes before closing and the service was outstanding. I had planned to leave town early the next day. My insurance company was contacted and appointment set before I left the office that evening. Immediately at the start of business the next morning the work was completed and I was able to keep my plans thanks to their prompt professional staff.
Gregg M., St. Cloud, MN
The replacement of my windshield was very easy to set up and taken care of completely. I just made the appointment and they took care of everything else. The technician was very thorough.
Lezlie B., Aurora, MN
Im pretty sure the tech tried to call me at 7:50am unfortunately I did not hear my phone. By the time I got up and moving the work was done and the paper work was on my dash, the tech had to be very quiet because my dog didn’t even bark. I had forgotten about it and therefor It was a pleasant surprise. I couldn’t even tell where the crack was. Thank you very much for an excellent job done!!!
Valerie L., Monticello, MN
Everyone that we worked with on our claim was awesome. Keep up the good work!
Michael R., Harmony, MN
I have used the same glass company for 15 years and had an early morning glass emergency with storms in the forecast. Based on a recommendation from my insurance company I called City Auto Glass @ 7:30am and was surprised to have someone answer the phone, schedule me in for the same day @ 2pm. Called me before 11am to say it was done! Very happy with the service and will recommend you all to everyone!
Kelly B., Duluth, MN
Doug was fantastic! Can’t even see where the bullseye was. Great work!
Ashley T., Minneapolis, MN
John was awesome. He showed up when he said he was going to and completed the repair quickly and efficiently. Thank you!
Rian J., Hibbing, MN
The service man John, I believe his name was, was so professional and courteous and personable. We will certainly request his services again if needed. Thank you Chris Peterson Grand Rapids
Lynn P., Grand Rapids, MN
While on vacation in Duluth, the rear window was broken on my vehicle. I called City Auto Glass in Duluth. Very friendly service and were able to get my vehicle in quickly so I could enjoy my vacation. Thank you to the team is Duluth.
Keith K., Madison Lake, MN
great job – fast and well done
Jim G., Sartell, MN
My glass tech was awesome . Wish I could remember his name ,but he deserves some props .
Michael P., Isanti, MN
My wife said the technician was very friendly and nice. He did a super job. This is why we only use your company for glass work!
Kyle M., Sauk Rapids, MN
Tech was on time, and did a nice job.
Gary H., White Bear Lake, MN
Everything was perfect! We were contacted as promised with arrival time and again when he was minutes away. He was a very efficient and communicative young man as I observed the install of the new window. I have left my insurance rep know how pleased I am with his selection of your company!
Clyde D., St. Paul, MN
Our technician was personable, knowledgeable and really cared about the quality of his work. I even wrote his name down on my invoice so I would know who to ask for if we ever need your service again. He was fantastic.
Pamela S., Makinen, MN
The technician was excellent -, friendly, professional, and communicated very positively with me both in letting me know timeline as well as explaining his work. He took extra care to prime an area where there was rust! Very thorough, thank-you!!
Mary B., Duluth, MN
Technician worked on three cars although one had originally been scheduled. Two additional cars were added once he arrived (and approved through insurance). Very timely and professional!
Mike B., Woodbury, MN
The person who called to schedule the appointment was amazing! The technician who came to my house to complete the job was amazing! All around amazing experience! I would recommend City Auto Glass to anyone.
Lisa L., Rochester, MN
Very pleasant and timely.
Sandra K., Mankato, MN
The insurance claim process was handled efficiently and required little effort from me. Came on day scheduled and the wind shield looks new again.
Jason P., Byron, MN
Vehicle wouldn’t start to move it to a convenient location for repair so tech went out of his way to replace windshield in the back of my property
Dan R., Stillwater, MN
The technician did a fantastic job and the time that he said it would take and he even went overboard and cleaning up the vehicle so that it was ready to go. His name was Jon if I remember correctly and he deserves a raise believe me what a wonderful human being.
James K., Brainard, MN
The gentleman who out my glass in was friendly, personable and very professional. It took no time at all and the quality is excellent! Thanks!
Jesse A., Stacy
It was awesome!!
Rebeckah L., Cromwell, MN
The technician that installed my windshield did a great job and quick. I would call you again. Thanks for the great job.
Roger T., Hastings, MN
From customer service to glass installation, they take care of your every need!
Julie B., Minneapolis, MN
We are an hour From Alex but the tech was on time. I have a newer car and the glass work was, I thought a little more difficult to install but the job was well done. We had 6″ of rain last week and I don’t have a leak.
Gunard H., New York Mills, MN
I was surprised how fast and professional they handled my claim .
Juan H., Duluth, MN
The City Auto Glass service was absolutely amazing. I filed a claim in the morning and by the afternoon the technicians had been to my house and fixed the window!!!!
Peter Z., Hastings, MN
The technician and customer service personnel that I spoke to were both professional and customer focused. You run a great business!
Kathleen M., Shoreview, MN
The service technician was great!!
Tom V., Willmar, MN
My ratings are all based on the technician named Mike in the Willmar area. Very knowledgeable and explained exactly what he was doing. Seemed to be very honest and told me what to expect from his repairs.
Dave G., Willmar, MN
very happy, very professional!!
John M., Stacy, MN
I was very pleased with speed to get the repair done.
Kathy L., St. Joseph, MN
The technician fully explained what the repair would be. The work was competed in reasonable time. We had damage in each of the front windows of our two cars.
James L., Wayzata, MN
Can’t find a reason to go anywhere else. Great communication and work done as promised. Very pleasant staff.
David H., Rochester, MN
My glass technician was there waiting for me at the established time and finished the work in less than 1/2 hour!
Susan S., Duluth, MN
Appreciate the technician’s willingness to answer questions and quick, efficient service.
Jesse B., Cologne, MN
Great service, on time for repairs.
Mark B., Zumbrota, MN
Prompt and genuinely nice people to do business with.
James A., Golden Valley, MN
As an agent, I always recommend you!
Kay S., Duluth, MN
Excellent service courteous tech great people I’ll call for all my glass needs thank you
Gene P., Duluth, MN
Great, quick and friendly service. Done when promised. Tech and Front office reps were all friendly and professional, even when I slept in and missed my original appointment. They worked directly with my insurance company, so all I had to do was drop it off and pick it up! No payment/claim/reimbursement nonsense. Super easy and I would definitely recommend them!
Andrea G., Inver Grove Heights, MN
Kelsey was extremely skilled and professional in handling my claim. She deserves a raise!!
John M., Duluth, MN
Fast & Friendly team. Thanks for a fast repair. Great that the team was able to come to my place of work to do the repair.
Greg K., Savage, MN
Very professional, flexible, and accommodating. Thank you!
Amanda M., Rochester, MN
It was very convenient that this could be done while I was at work
Gail D., Hackensack, MN
Polite and informative installer.
Patricia O., Silver Bay, MN
The gentleman that installed my new door glass did a great job and cleaned up after himself. That was greatly appreciated.
William D., New Hope, MN
I requested Andy and he was great. Speedy job and would highly recommend.
Michael M., Montrose, MN
Very accommodating and informative
Anders O., Crane Lake, MN
Everything was great! The customer service person I spoke to on the phone was extremely helpful and professional
Skip N., Eagan, MN
Amazing technician! He took into consideration my time table and got me done in time for a little shopping! He deserves a HUGE raise!
Wayne B., Welch, MN
The technicians were great. Friendly, obviously concerned with quality. What more could I ask?
David T., New Prague, MN
Very pleasant experience from beginning to end. The folks who actually did the installation were very kind and friendly.
Kevin H., Mankato, MN
Mike, the install tech, was VERY friendly, helpful, and patient with my questions. Thank you!!!
Phillip O., Hibbing, MN
Leroy was so very pleasant, professional, and good-natured! He explained every step of the process before starting so I knew what, why etc of replacing the glass!
Toni D., Rochester
The tech was very friendly and completed the work in less than a hour. I would highly recommend City Auto Glass if you have glass problems. Thanks for the great service.
Mark S., Rochester, MN
Mike W he did an amazing job Customer service was awesome Thanks for a wonderful job!
Bonnie M., Willmar, MN
The chip in my windshield was repaired beautifully… can’t even tell it was done. Thanks for the great service!
Scott M., St. Paul, MN
Great on the spot service. Didn’t need to leave my desk while at work. Communication with Technician was good! He let me know when he was coming and going. Answered all questions I had.
Ruth H., Verndale, MN
GREAT SERVICE! They even cleaned my floor mats. 🙂
Chalyn R., Rochester, MN
Very nice service man. Work completed about 20 minutes as promised.
Diane M., Moundsview, MN
The service technician was wonderful. Very polite, knowledgeable and timely. I would definitely use City Auto Glass again and especially request the same technician!
Madge E., Duluth, MN
Customer service representative and the technician was the BEST!!! Easy to talk to, vey friendly and very helpful!!! I would recommend them to EVERYONE!!!! Thank you for the positive experience and WONDERFUL staff!!!
Karla B., Chatfield, MN
The technician was very professional, careful and did a superior job repairing the chips. He is an asset to your company
Ron N., Faribault, MN
Robert P., Prior Lake, MN
The technicians were very polite and courteous. They explained what was being done and worked in a very professional manner. I would highly recommend this company.
Lennox B., Lakeville, MN
Did a great job.
John S., Grand Rapids, MN
Couldn’t be happier…thanks City Auto Glass…
CL D., Bloomington, MN
Technician had tons of experience and very professional!
Ben K., South Saint Paul, MN
Easy, painless, fast, and worked with my hectic schedule. Many thanks!
Marc S., Chanhassen, MN
When I first talked to Samantha, scheduling was more than a week out for windshield replacement. We were about to take a longer trip the following weekend, and Samantha was able to schedule the appointment earlier than expected. I appreciated the extra effort she extended on my behalf, as well as multiple calls to verify that we had the right windshield match for the number of windshield sensors in my vehicle. Extraordinary customer service!
Jonathan M., Minneapolis, MN
All in all, a smooth, timely claim and glass repair.
Stephen Z., Oakdale, MN
Fast friendly service.
Sandy C., Ramsey, MN
This entire process was so simple. I called my insurance provider. The next day I received a call from City Auto Glass to set an appointment. The technician called to say he was on his way exactly when I was told he would be out. He was very knowledgeable, professional and had my chip repaired quickly. It looks great. Thank you to all involved!
Scott L., Eagan, MN
Matt was a great tech
Dale D., Remer, MN
I am very pleased with your company and the representative was very good, easy to talk with and explained how long to wait and how to care for the services. I will definitely recommend your services to everyone I know who would need them. THANK YOU for the prompt and courteous service.
Peter J., Iron, MN
My technician was very straightforward and professional.
Deborah R., Stillwater, MN
Our technician was friendly and professional. He was even helping to teach a future generation of installers. Stellar work and a stellar job.
Troy M., Maplewood, MN
I thought the young man who did the glass replacement was terrific… Very quick, sure moves and highly organized tools and materials. He obviously knew what he was doing and had been well trained. Beyond that he was polite, cheerful and willing to explain what he was doing to a curious old man. I was very impressed and intended to get in touch with my insurance company to commend his work. Give that young man a raise and a new truck! Well done, sir!
Walter M., Ely, MN
The rep I spoke with to setup the appointment was awesome. She was very pleasant and easy to talk to. I like that they come to you and the work is done while you are working… very good business!
Clint W., Geneva, MN
The service technician was very professional and courteous.
Michele L., Hugo, MN
Thank you…you guys know how to do it right!
Susan C., Prescott, WI
The day of our appt, the service tech phoned to confirm the appt. He was informed the vehicle was available anytime that day and they came early, which was very nice. Thank you. Good service.
John N., Chisholm, MN
Josh did a fantastic job. Josh not only installed the window which looks great, but he took the time to clean up the broken glass both inside and outside the vehicle. I am extremely pleased with his service. Thanks
Rick R., Hibbing, MN
I have used City Glass three times and they are always very good.
Randi V., Park Rapids, MN
The technician was very friendly. He did the service in a timely manner, which allowed me to go about the other things I had planned for the day. Thank you
Michael S., Ramsey, MN
I asked my Insurance man and he recommended but said I could go where ever I wanted. Got a 2nd opinion from one of my customers and he recommended you. The whole experience was easy. Lisa was awesome to work with.
Bruce T., Rochester, MN
Great service, on time and very friendly staff.
Ryan K., Burtrum, MN
I was very impressed.!!
James L., Cannon Falls, MN
We were very impressed with the professionalism of the technicians, the quality of the work, and the promptness of service! We would highly recommend City Glass to anyone! Thank you!!
Kathleen G., Bloomington, MN
Our service tech was outstanding.
Jess S., Winona, MN
Excellent process (with Insurance Co rep on the phone with you while I made the appointment). The installation was fast and very well done – no issues. Nice job.
Tom F., Edina, MN
My whole experience was great! My windshield was replaced two days following my claim and I didn’t have to leave my driveway.
Stacy S., Winona, MN
They came to my home and completed the work right in the garage! Done in 30 minutes! Quality work!
David T., Mankato, MN
The installer was very courteous and friendly. Had the cracked windshield out and replaced in about thirty minutes!
Brad H., Robbinsdale, MN
My experience at City Auto Glass was excellent! They finished my windshield repair within an hour! Very quick and was impressed with the results. Would recommend!
Crystal W., Duluth, MN
No hassle 1 call from insurance company and it was set up. No running around getting quotes. They found me!!
Howard S., Arlington, MN
Awesome job! Your service technician went WAY OVER AND ABOVE normal service. My family could not be any happier!!!!!
Gerald H., St. Paul, MN
Was very impressed with the technician.
Karen S., Little Falls, MN
THANK YOU so much! We couldn’t have been more satisfied with the workmanship, the professionalism and the time taken.
Mary T., Little Canada, MN