Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences
Great technician, very professional, personable, knowledgeable and efficient. What more could you ask for.
John K., Sartell, MN
Was an easy and very professional experience working with them. They helped call the insurance claim office and it went very smoothly. Great experience.
James D., Rochester, MN
We are very pleased with the quality of work done!
Richard T., Hillman, MN
Excellent service, great folks to deal with.
Philip S., Duluth, MN
Ryan M., Rochester, MNLisa and Elizabeth are awesome, and the techs were very personable and friendly. I’ve used City before and will only use you from now on.
Quick and professional service. Streamlined with the insurance company so I didn’t have to do much of anything beyond making a claim.
Marie E., St. Cloud, MN
Tom and Carter were fantastic! They obviously knew their job and were very professional. I will gladly recommend your business to all. Staff was also very helpful working with my insurance company, Seamless 🙂
PJ M., Cottage Grove, MN
Great service. Everything as expected.
Craig K., Minneapolis, MN
My customer service rep, I think her name was Tanya, was awesome. Called me back when promised and got me in earlier! She was great
Tricia L., South Saint Paul, MN
This is by far the cleanest and most interesting shop I’ve been too. I love the vintage signage etc… and how clean and professional this shop is. I almost offered to buy a sign when I was in there LOL. If I need a shop again I WILL be back. Also, I came in early and I was out earlier than promised as well so thank you for that!
Mike S., Plymouth, MN
The technician’s expertise with windows was impressive, his attention to detail was superb, and his personalized customer service relieved any anxiety I had about having to replace my windshield. An overall excellent experience with this company!
Peggy J., Winona, MN
Perfect all the way around!!!!
Deb G., Willmar, MN
Very friendly staff!! Thanks
Kathryn L., Rochester, MN
Keep doing what you are doing. The experience with your company is great, as it has been every time I have used your company.
Gene B., Amboy, MN
This is the second vehicle i have had them replace the windshield on and they are always very nice and helpful they even let me take the loaner car so i could get to my meeting on time 🙂
Marie L., St. Cloud, MN
The service tech (Eddy) that did my glass work was very professional and courteous. He let me watch him do the work and answered any questions I asked along the way. Top notch work and I’d definitely request him on my future glass needs!
Darrin W., Glencoe, MN
I had a friendly person in customer service when I called in. She answered all my questions and scheduled an appointment right away. The service technician was friendly as well, answered all my questions and to my knowledge did a good job installing the windshield.
Judy H., Paynesville, MN
Tristen G., Wyoming, MN
The service I received was excellent and would recommend this business to anyone.
Judith V., Little Falls, MN
Tanya was amazing to set up the appointment with and when we got there, they were on time and ready to fix the windshield. We were in/out within an hour just like they told us. They are very professional and we were treated so nicely. I would recommend their shop to all my friends and family. Thank you for a great experience!
Catherine P., Crystal, MN
Everything was explained thoroughly to me. Professional and efficient.
Wendy S., Grand Rapids, MN
Michael C., Pequot Lakes, MN
I can’t remember the woman’s name that helped me set up the appointment but she was wonderful! Very friendly and helpful. Thank you for the great customer service. It means a lot!
Donald D., Duluth, MN
Quick and professional. Was able to get in the next day and work was completed quicker than they had originally told me.
Bonnie K., Inver Grove Heights, MN
I really appreciate it when I found a big crack on my front-windshield on Thursday morning and on Saturday at 8:00 – 9:00 it was completely done. Thanks
Larry K., Inver Grove Heights, MN
Good work completed promptly
Scott W., Rollingstone, MN
Great job. Very friendly tech and competent.
Debra D., Minneapolis, MN
Great job! Keep up the good work!
Matt A., Cottage Grove, MN
I was pleasantly surprised with how quickly I was able to get my windshield replaced. I called on a Monday and they were replacing it less than 24 hours later. The process was so easy and we are very happy with the work that was completed. We greatly appreciate it!
Courtney O., Moose Lake, MN
I have had nothing but good service from City Auto Glass.
Howard T., Duluth, MN
Friendly, fast, quality work. In and out in 1 hour. Outstanding!
Kevin S., Le Sueur, MN
Great repair. I really had to look for it. Due to a previous issue there is a lot of damage to the steel around the windshield. I may not be able to have the windshield replaced again, so I’m really happy to have the chip repair before it spread. Thanks again
Tobi M., Ely, MN
Very easy to schedule the repair with call to insurance, transfer to Lynx, and due to after hours when I called, next day call back from City Auto Glass to schedule the appointment. I rescheduled due to bad weather and they were very accommodating with the reschedule. The windshield glass replacement was done within the time they told me and completed professionally and to my satisfaction.
Diane W., Rochester, MN
Everything went smooth and easy and the glass was replaced in half the time I was quoted.
Robert C., Mankato, MN
Thank you for a quality and timely experience! Appreciated the great customer service!
Charles S., Duluth, MN
Very professional! The Service desk and technicians are amazing people. They made me feel like family, warm welcoming and friendly smiles! I’m very happy.
Joyce F., Saint Stephen, MN
Nobody likes the inconvenience of getting a windshield replaced. But you made it virtually painless. Thanks to all! Starting with my Allstate agent, John Cornelison, your customer service rep, and finally, my service technician, who explained the process and had me in and out in no time at all. Great, professional work by everyone!
Tom R., Richfield, MN
Awesome as always!!!
Shaina D., Pine Island, MN
Great job all around – got it done faster than estimated – very easy to work with.
Mike H., Eagan, MN
Great service and fast!
Richard S., Kellogg, MN
Wonderful service!! Will recommend you to everyone!
Amy S., West Duluth, MN
It was better than expected; whole process from start to finish was very smooth, seamless really. Great professional service. Love my new window!! Thank you!!!
Brenda & Timothy L., Jordan, MN
Had a great experience and my technician was wonderful. I also LOVE that your company is employee-owned!
Amber C., Burnsville, MN
The technician had a smile on his face the whole time. Did a clean and professional job and cleaned up completely.
Donald H., Mezeppa, MN
Glass Repair facility was nearby, easy to get to. Drop off and pick up were quick and efficient. Repair work was flawless. Would highly recommend and use again.
Jonathan M., Minneapolis, MN
The scheduler I spoke with was great! She was friendly and seemed to genuinely care about my needs.
Matthew R., Mankato, MN
I haven’t washed or run in any rain yet, but the job looks to be very clean. So far no leak! The installer was very friendly and outgoing. I felt like I had known him for years just after a few minutes. I would recommend in a heartbeat.
Wayne F., Brainerd, MN
I stopped in expecting to make an appointment to have my windshield replaced or repaired. With a little discussion and educated advice Deb suggested I have the chip repaired and if not satisfied replacement would follow. Half an hour later I was back on the road with a perfectly acceptable repair. Thank you all!
Dianna & Rick S., Duluth, MN
A friendly and accommodating customer service representative set up our appointment and the technician called and arrived in the time arranged. The technician was friendly and worked quick and efficient to replace our windshield. We were extremely satisfied with the whole process and would highly recommend City Auto Glass.
Barett K., Blaine, MN
Very friendly people!
Ronald E., Rochester, MN
Installation was very convenient. Thanks for coming to our house!
Nancy & Michael B., Grand Marais, MN
Great customer service every time I use City Auto Glass
Eric S., Saint Cloud, MN
Tammy was wonderful to work with. Thank you Tammy for helping me through this glass repair.
Abe P., Hugo, MN
This is my second time having your company replace my windshield. I will never go through anyone else. You’re the BEST!!!
Teresa L., Aurora, MN
Our windshield claim was handled very smoothly. City Auto Glass got it replaced quickly and expertly. Thank you very much for the excellent job!
Ronald S., Saint Cloud, MN
Very pleased with my new windshield and City Auto Glass’ hassle-free approach to the customer experience. Not only did they offer a loaner car while my windshield was being replaced, it was already started, heated up, and waiting for me when I got there.
Eric L., Rice, MN
The insurance co handles glass replacement well but I have never had them willingly pay anything else! City Glass was wonderful!!!
Linda J., Duluth, MN
Both gentleman called when they were on their way, I was on crutches just came from surgery the day before. They took care of everything for me. They were very courteous friendly easy to work with. They had everything under control. I would recommend them to anyone. Not the first time my insurance company recommended this company they are awesome!
Dorothy W., Madison Lake, MN
The technician was professional, prompt, and thorough. He even took the time to explain the process to me. Very impressed.
John M., New Prague, MN
Very professional front desk gals, done when promised if not sooner. Looks great! Also had drivers mirror replaced not as an ins. deal, but private pay. Was nice to get it all done at once. Thank you.
Terry W., Duluth, MN
Staff was friendly and helpful. They provided me with a loaner vehicle so I could get back to the office while my car was being serviced. I had a short window of time to deal with as I use my car for work and they got the job done under the wire! Very pleased!
Dan A., Fairmont, MN
Greeting staff was bright and cheery for 8 am and when checking out. When an issue arises over the payment of a deductible it was handled promptly and professionally. I could tell your staff was set to satisfy. Thank you and if I need Auto Glass Service in Duluth in the future you will be my first call.
Larry M., North Port, FL
Everything was great.
Scott S., Plymouth, MN
Donald W., Minnetonka Mills, MN
I was very impressed with the service I received.
Mark K., Eagan, MN
Communication was great. Service was quick. Hell, even the dash looked wiped down and it smelled clean. Very impressed. Now the only thing left is to make sure it doesn’t leak with time! Very satisfied, Thank you.
Dan H., Sauk Rapids, MN
The technician was very friendly, respectful, easy to work with, and flexible! He was very professional and completed it in a timely fashion! Great experience from start to finish! Thank you so much!
Melanie W., Ponsford, MN
Did great work in a very timely manner and worked with our schedules.
Ronnie K., Litchfield, MN
Carter was great – great communication and fast service.
Marjorie W., Bloomington, MN
Great customer service and friendly staff! You guys are awesome!
Brent S., Otsego, MN
The technician was very knowledgeable with replacement of windshield. Matt did outstanding job with complete cleanup after install and explaining job preformed. Matt had installed glass in daughters jeep in which she was also pleased with. We would recommend Matt.
Sheila R., Park Rapids, MN
You did an excellent job!
Edward K., Dodge Center, MN
City Auto Glass was very prompt working with my insurance company. I am completely satisfied.
John W., Minneapolis, MN
I give the whole experience the highest marks in satisfaction. Of particular note is the workmanship and attention to detail by the Brainerd installer, Jon. He checked 2 other areas in this recently acquired used vehicle for me; the front driver’s window operation, and passenger door. He spray lubricated the track on the driver’s door, which now operates perfectly. He also found the passenger door contained all the broken glass from a previous episode and was missing the dust shield. He vacuumed out the debris and replaced the dust membrane. He did not charge me anything extra for this exceptional service! I will highly recommend the Brainerd City Auto Glass shop to everyone.
Ron F., Baxter, MN
Nice staff, easy check-in and check-out. I had to bring my vehicle into the shop due to special windshield application. No problems at all. Thanks!
Linda A., Peterson, MN
City Auto glass was very professional, did a very good job and everything look clean and nice when finished.
Cindy D., Red Wing, MN
It as a hard fix but. They did a great job and made sure I was happy. Super nice staff.
Donna P., Rochester, MN
I had two side windows that needed to be replaced and they finished the job in less than an hour. They also cleaned off the marks from the tape that I used to put plastic over the windows for my drive there. I was very impressed and very happy with the service that you provided. Thank you so much!
Christopher S., Hastings, MN
Excellent service and very professional workers!
Terry F., Two Harbors, MN
Excellent customer service. Would be my first call if I need glass repaired or replaced.
Michael & Darla W., International Falls, MN
So convenient to have the window replaced in my work parking lot! I don’t know how long this would have taken me to get done if I would have had to bring my car into the shop. Thank you!
Tamara K., Savage, MN
The gentleman was outstanding in all ways when working on my car.
Daniel R., St. Joseph, MN
Outstanding and timely service. I would not consider taking my vehicle to anyone else for glass repair needs.
Michael O., Duluth, MN
The technician was great, clean, professional, knew what he was doing.
Danton T., Robbinsdale, MN
Mike was polite and got the job done perfectly!
Connor G., St. Cloud, MN
I had a crack in my windshield and I reported it to the insurance company. I live in northern Mn, but was going to the cities for a few days. The rep from City Auto Glass called the same day. I told her I would be staying with a friend in Maplewood. She said that someone would come there two days later between 12pm and 4pm. Tony called me at 11:45am that day and said they would be there in 15 minutes. They arrived at 12:01 and the work was completed by 12:35. Tony and Tom were courteous and professional as was the rep I talked to. It was a very positive experience and I definitely recommend City Auto Glass to everyone. My thanks again to all involved.
Stephen Z., Deer River, MN
The technician was friendly, professional, and knowledgeable.
Jerry P., Coon Rapids, MN
Technician worked steady and did excellent job. He left truck totally cleanand ready to go. Have nothing but praise for the gentleman that did the replacement.
Larry S., Eveleth, MN
Completely satisfied with the quality and the service.
Karen Z., Cannon Falls, MN
The Technician that came out was very professional and friendly, enjoyed visiting with him.
Roger S., Cross Lake, MN
The technician was great! Very knowledgeable! TY!
Patricia F., Rice, MN
Service technician was on time, friendly & did a professional installation of the windshield.
Howard Z., Orr, MN
The technician was outstanding when working on my car.
Daniel R., St Joseph, MN
I was so impressed with you guys I’ve already recommended you to several friends. I was dealing with an upsetting situation where someone had smashed my car window and stolen my purse, so the fact that this was handled so quickly (within a couple hours of my having called you guys) helped put my mind at ease. I appreciate you guys and will definitely be back!
Amy H., Minneapolis, MN
My repairman called in the morning and said he would be coming in about an hour. I was not going to be available so I asked if we could reschedule. He fit me in that afternoon and was very nice about it. Excellent service.
Robert M., Duluth, MN
I was very pleased with my experience! Quality work and professional ! Highly recommend this company!
Jan G., Bloomington, MN
City Auto Glass was very accommodating and efficient. They did a great job!
Mary Beth B., Alexandria, MN
Very polite and professional.
Olaf C., Babbitt, MN
I was very impressed with your employees, from the assistant that helped me on the phone to set up the appointment to the technician. Both kept me in the loop of every step that was happening. The technician talked with me about what he was doing and asked permission to even take my blades off so he could finish his work. Very knowledgeable and very polite to me.
Lisa T., Breezy Point, MN
Very happy with the service.
David H., Plymouth, MN
Joe (I think was his name) was gracious–even when he couldn’t find the city parking lot in our very busy, crowded business neighborhood (I said city lot not realizing there are three!) Plus very little parking space for him to maneuver.
Laurie & Tom O., Duluth, MN
The service was quick, efficient, and friendly. I will recommend City Auto Glass to friends and family!
Deanna F., Woodbury, MN
Awesome service. Very pleased!
Allen & Amy S., Mankato, MN
My boyfriend was home at the time of the install and mentioned how it was quick, efficient and they were friendly. The rep I spoke to over the phone was thorough, responsive, and kept me looped in throughout the process (Cathy).
Kelly B., Minneapolis, MN
Mike did an outstanding job! Very pleasant individual!
Don R., Little Falls, MN
The Customer Service Representative was very helpful, pleasant and thorough.
Connie M., Plymouth, MN
Thanks for the timely service and for completing the work timely.
Tom M., Duluth, MN
Awesome company to work with. My installer was the best. Thank you!
Tom L., Lakeville, MN
Very professional and very timely! Work was done as promised!
Michelle S., Pillager, MN
I was very pleased with the service I received and the quality of the work.
Leo s., Rochester, MN
I don’t remember his name, but the technician was awesome!
Mark K., Bloomington, MN
Very courteous customer service representative called me to set up appointment. Technician was sent out promptly. He cleaned up the glass thoroughly and covered window with plastic, so I could use my vehicle until the window was repaired the following day. Both technicians that completed the repair were friendly, knowledgeable and did an excellent job replacing my window !! Thanks 🙂
Andrea W., Sartell, MN
I believe the technician that provided the service was named Klint. He was very friendly, helpful and informative. A really nice guy who did a great job.
Debra R., Eden Prairie, MN
Don’t remember the technicians name but very friendly when I was talking with him. Called earlier in the morning to tell me what time he’d be there and showed up during that time promised.
Brianna S., Sauk Centre, MN
You guys were great – super impressed with how quickly my windshield got done. The first guy that came out couldn’t make it in my underground garage but he was really nice and friendly and immediate took care of getting me set up in a location with easier access. The actual repair occurred while I was at work, and it was an incredibly smooth process.
Julie & Molly O., Minneapolis, MN
Jade was amazing!!! The tech was great too!
Troy C., St. Cloud, MN
Worry free, excellent service and all smiles!! Both of the technicians provided “peace of mind” with confidence in their work. We are so grateful for how much a company care about its customers. Again, our thanks!
Scott & Marsha M., Eagan, MN
My beautiful new windshield is like having a new car!
Alice B., Coon Rapids, MN
Five star service!
Bonnie M., Deerwood, MN
Bryant was wonderful.
Laurie T., Lino Lakes, MN
We were very satisfied with the quick response of our insurance company and auto glass replacement. We have already commented to family and friends how satisfied we were.
Connie I., Winona, MN
I was very pleased that the technician knew exactly how to take the inner door panel off to replace the passenger back door vent glass. I know that isn’t a common glass to replace. He also cleaned up the glass pieces in the door and in the vehicle interior. A very skilled employee. Thanks for the great service.
Gene S., River Falls, WI
The service technician presented a polished and professional demeanor. He wasn’t rushed with his explanations and provided exceptional customer service!
Madison & Mitchell H., Hermantown, MN