Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences:
Nice to know people still use customer service. Chad & Leroy deserve a WOW.
Michael H., Rochester, MN
EVERYTHING WENT GREAT!
Jeff S., Willmar, MN
Everything was done perfectly and in such a professional time frame. Excellent work. Thanks so much.
Amber J., Cold Springs, MN
Nice work, very professional. Love the on-site service.
Linde H., Cloquet, MN
Leroy is the best.
Steve M., Mazeppa, MN
The tech was very knowledgeable and friendly, the vehicle was completed sooner than I expected, and the results are perfect. He even vacuumed out the font of my car and it looked great when done. I drove around with a broken windshield for over a year, had I known it would be this easy I would have called right away. You came right to me so it took no time out of my day. Thank you very much!
Heidi A., Pine Island, MN
The tech. was very professional indeed. We had a problem with the style of glass and he ordered new glass and was back the next day. Very friendly young man and our dogs liked him too. Great doing business with an honest glass company!!
Robert O., Winona, MN
Mike did an amazing job on my windshield. He was very prompt and professional. I will gladly have him work on any future windshield repair and will recommend him to others. He deserves a raise!!
Paul W., Kandiyohi, MN
I think the name of the technician was Carl. He was very pleasant and personable. He did a great job and was very comfortable to be around with my two boys playing out in the yard.
Britta P., Alex, MN
Technician was very professional and did a good job. We had a pretty big chip, so the repair is still visible, but the technician explained that if I wasn’t satisfied, the cost of the repair would be applied to a new windshield.
Scott W., Otsego, MN
Installers were knowledgeable and efficient. They even washed the front windows and vacuumed the car when they finished.
Jim C., St. Cloud, MN
Great service: on time, great work (cant even see the damage). What more could we ask? Insurance handled cost and City Auto Glass handled the rest.
Harriet A., Brainerd, MN
The technician who arrived at my work was very friendly and professional. I was amazed by how quickly I received the notification email that the work was completed. I couldn’t ask for a more hassle-free experience.
Frank G., St. Paul, MN
Thank you for your professional service. Calling with a time for the install was very helpful. I will recommend you to everyone.
Susan A., Winona, MN
I was extremely impressed with the professionalism, patience and kindness of the technicians.
Polly G., Winona, MN
Keep up the good work and many thanks 🙂
Karen A., Minneapolis, MN
It was great. Effortless.
Khou Y., St. Paul, MN
Your phone representative was extremely knowledgeable and professional she expedited my encounter with the insurance company rep… made it smooth and easy.
Michael S., West St. Paul, MN
Very happy with the service and quality of work.
Tracy W., Excelsior, MN
The gentleman that replaced my windshield went above and beyond. He was knowledgeable, professional and kind.
Mary E., St. Paul, MN
We appreciate your focus on a great customer experience! Thanks.
Christine P., Shoreview, MN
The whole process went very smooth. New windshield looks great and glad to have gotten the Carlite original equipment.
Elizabeth R., Shakopee, MN
Your technician was very polite and easy to work with.
James J., Bloomington, MN
You worked very well with my insurance agency (AAA) and I had the claim completed and the glass repair appointment set up in less than 20 minutes. You had availability within 2 days and that was very much appreciated. The work was completed on time and well, with no hassle to me.
Sarah F., Minneapolis, MN
Excellent service and quality job. Thank you!
Lynn F., Woodbury, MN
Everything about this experience was fantastic, from the people to the workmanship.
Steven S., Forest Lake, MN
AWESOME job guys!!!
Julio A., Apple Valley, MN
Well done all around.
Jerome T., St. Paul, MN
Josh, the installer, was very efficient and very professional with explanations of the procedure. Quality work!!
Marilyn S., Ash Lake, MN
Your installer provided excellent service was here on time and was very courteous and friendly. Thank you.
Roger & Iris H., Apple Valley, MN
Service was prompt, courteous and friendly, with the work being done well ahead of schedule.
Robert M., Grand Marais, MN
We haven’t had to put in a insurance claim in many years. Our insurance company was great on taking care of this and City Auto Glass was great also. They contacted us immediately, set the appointment up and the technician was there when promised. He did a great job and we have no issues. I would definitely recommend City Auto Glass, Id it will be an insurance claim or not.
Steven Z., Hibbing, MN
Debbie was absolutely amazing to work with, she handled my call with the insurance company in a professional manner and was able to work around our crazy schedule to get the installation done as soon as possible. She is a real asset to your company. The installer was to my vehicle when promised and had the installation completed in a timely manner. I thank you all!
Jen G., Duluth, MN
Thank you so much!!! You’re the best!!!
Bern Y., Duluth, MN
The technician was very personable & professional!
Shelley G., Sauk Centre, MN
The person who installed the windshield was very prompt. Did a great job and acted very professionally.
Alvin S., Cloquet, MN
Everyone was very friendly and professional.
Leon G., Harmony MN
The technician was very skilled, and had a very professional personality! It was a pleasure working with him.
Jeff C., Kerkhoven, MN
The technician was very nice and professional. He would be the main reason I would recommend your company to others.
Shelley B., Stillwater, MN
So Professional! Thank you for the excellent work and customer service. The work was done exactly as promised and it looks great. Thank you!
Randal D., Corcoran, MN
The serviceman was here earlier then was expected, which was wonderful, and he was very nice. No problems at all and he parked my car back int he garage for me. VERY satisfied with everything.
Patricia C., Inver Grove Heights, MN
Technician was very nice and great service!
Scott C., Hastings, MN
Outstanding service and an awesome team of people. They explained options and made the process super easy. Extremely fast (as in “Jimmy John’s” speed) and high quality! Thank you for being so responsive, fast, and thorough – and friendly!
Doug C., Eden Prairie, MN
Smooth as Silk!
Robert A., Chaska, MN
TJ was very professional and personable. He took the time to explain to me what he would be doing, the length of time it would take and precautions I would need to take after he left such as wait time after he finished and wait time before getting the car washed. Clean up was impeccable. Excellent work.
Janet A., Maple Grove, MN
Did a great job. He did tell me I will see a little bit of the crack which I do – but don’t notice it unless I look closely. Thanks.
Jody I., Crystal, MN
I was extremely impressed by the customer service upon scheduling. She was courteous, helpful and found a time to get my window fixed in a short time. The technician called me when he first arrived AND when the job was completed to see if I had any questions and to see if I wanted my car doors locked. Awesome!!! I would definitely go back 🙂
Lynette F., Blaine, MN
Service tech was great!
Roy P., Plymouth, MN
We were very pleased with the care the technician took to clean up the large amount of broken glass inside the car. Thank you!
Don D., Apple Valley, MN
Awesome, everyone I dealt with are top notch professionals.
John T., Inver Grove Heights, MN
John did a great job and does a professional job. Setting up the appointment when calling the office was simple and she made sure to get the right windshield and made sure everything was set-up to accommodate our schedule. Thanks for a great job!
Vaarie W., Nisswa, MN
It’s unusual that companies live up to what they promise. What a nice surprise to find out that there are still a few companies that do!!!
Kelly K., Roseville, MN
Our windshield was put in very professionally! The person was very friendly and knew exactly what he was doing! He did a great job!
Joseph M., Little Falls, MN
Andrew was extremely helpful and courteous.
Danese L., Elysian, MN
Very satisfied with the replacement windshield on my truck. I was so happy that the repair specialist was able to come to me to replace it rather then having to go to a repair shop! Thanks!
Heidi F., Aurora, MN
The young man that did the work was friendly and professional!!!
Robert W., Elrosa, MN
The service technician was very good, making calls to let me know when he was arriving and he was very easy to work with. Jon was professional and efficient. I’d recommend City Auto Glass for anyone that had needs.
Gilbert T., Pequot Lakes, MN
Very professional from beginning to end. Couldn’t be more happy with my glass replacement.
Frank G., West Saint Paul, MN
Great job by Sam and his team! Will definitely recommend to others!
Chad G., Winona, MN
City Auto Glass went out of their way to accommodate us and get the job done before a trip.
Mary M., Blooming Prairie, MN
My appointment was scheduled the morning after a huge storm and the technician still arrived to fix my car. He even showed up early to fix it. Overall it was a very professional experience and he did a great job with the window repair.
Kayla P., Duluth, MN
Technician was friendly and knowledgeable. Very professional.
Diane S., Burnsville, MN
Special thank you to Jessie for her excellent customer service! Thank you to the technicians too for their great work. I appreciate the seamlessness of the entire process.
Heidi F., Rosemount, MN
We got our window replaced within 18 hours of the accident. We were very impressed with every aspect. Would highly recommend them.
Mary K., Golden Valley, MN
Great service. Your technician is top shelf!!! Really seems highly competent and simply a great person.
Jay A., Saint Cloud, MN
Great Customer Service!
Susan B., Lakeville, MN
Letitia B., Minneapolis, MN
The technician was excellent and removed/reinstalled the visor on the vehicle even though I failed to mention it to the representative. Worked fast, did an excellent job, and cleaned everything up. Outstanding!
Jason L., Hopkins, MN
First rate! Thank you for a job well done.
Jonathan D., Saint Paul, MN
Work was done on date it was promised, technician was very courteous, prompt and efficient. Work was done at our residence so could not be more convenient.
Leonard H., Carlton, MN
I have used City Auto Glass over the years and have always been happy with how quick and efficient they are. They are also very personable.
Lindsey P., Cloquet, MN
Technician was very friendly and explained what he was doing. Also very aware of others needs in the area. (I live in a townhome).
Charles J., Ramsey, MN
Just want to say thank you City Auto Glass Mankato!!!!!!
Miguel A., Sleepy Eye, MN
Great experience all the way through, especially the techs, they were great workers, polite, and worked fast in what I would call about 110 degree heat.
Nathan P., Rochester, MN
Service tech on site was on time, friendly, and got it done quick. Made a rotten experience (car break-in) not quite as bad.
Don B., Maple Grove, MN
Great job! Everyone was extremely friendly and professional. I was so impressed when I saw that they were able to save my State Park sticker and perfectly place it onto the new windshield! Thank you!
Jeanne H., Inver Grove Heights, MN
It was done in a timely fashion and with complete explanation, will all questions answered.
Larry D., Stewartville, MN
City Auto Glass, Dean especially, is a pleasure to work with. I am an insurance AGENT, I DO RECCOMMEND you to my customers. I also use you myself, as you can see. Thank you! You do a great job.
Denise S., Breezy Point, MN
Technician did an awesome job, love the fact that he came to my house which is about 15 miles from their shop. Didn’t even hear him until he was done and leaving. Would call them again.
Ryan, Brainerd, MN
New window glass looks great! Dick and Ricks was very professional and great to work for the recalibration of my lane deterrent system!
Kevin T., Vadnais Heights, MN
Your total staff from start to finish was the very best. They were so good at every detail, that a lot of other companies should review your procedure and incorporate it. It is by far the best.
Nyles K., Two Harbors, MN
Job completed when promised. Worked with my insurance company so well I didn’t have to do a thing other than make the appointment.
John B., Hugo, MN
Thank you. We appreciated the work that was done and the staff that helped get it done. Give them a bonus this year, they represented your business very well. Have a good day.
Tim L., Rochester, MN
Diane C., Spring Lake Park, MN
Thank you for the prompt service.
Donald H., Eagan, MN
Seamless process from start to finish with my insurance company and City Auto Glass. Technician even remembered my car from a previous visit. Repair done in a few minutes. Thank you.
Delia F., Vadnais Heights, MN
Great service, great experience. Thank you.
Lori G., Minnetonka, MN
The customer service via phone was wonderful and the technician that came out to replace my windshield was very friendly and professional. The work was done exceptionally well and I couldn’t be more pleased with the overall experience.
Tim B., Columbia Heights, MN
I love that they will come to my place of work to get the job done. So convenient!
Andrea N., Cottage Grove, MN
Your technician was very good I like that he called me when he was on the way and gave me a time. I love your window cleaner I wish I had more thank you.
Gary J., St. Croix Falls, MN
I highly recommend City Auto Glass’s professionalism, quality of work, and excellent customer service.
Robert J., Lakeville, MN
The best service ever! From the initial phone call to schedule the appointment, to meeting the gentleman who did the work, to the end result was fantastic. Thanks for making this task so easy!
Nancy S., Eagan, MN
You were great! the windshield was replaced quickly and conveniently in our driveway. We have had no problems with it.
Pam S., Inver Grove Heights, MN
Service and repair was very prompt which reassured me about the safety of my windshield.
Jean L., Edina, MN
Everything was great, everyone was very nice and it was completed quickly.
Marcia M., Rosemount, MN
The gentleman that came out was very nice and friendly. He completed the work quick and locked up my car when he was done. All around awesome service! The gal I talked to on the phone was also very nice and helpful! I will always ask for City Auto Glass when I need repairs and I already told my friends!
Stacey O., Maplewood, MN
Everyone from start to finish was wonderful, that’s why I ALWAYS go to City Auto Glass!
James T., Duluth, MN
All I can say is that you folks are number one in my book. I had outstanding service from everyone I talked to. Great people, great service and great work. I will come back for all my auto glass needs.
Carl G., Duluth, MN
Technician friendly, professional & proficient!
Marybeth S., Cloquet, MN
Very easy nice to work with. Favorite part was the convenience that they came to my work to complete the repair so I was not out of a vehicle and that I did not have to take time off to bring my vehicle to a shop.
Tara O., Hutchinson, MN
I called and a tech was working on vehicle within 2 hours.
Greg G., Duluth, MN
The whole process couldn’t have been easier! From my initial call to the installation of the new windshield (in my driveway), everything was smooth and professional. Thank you!
Stephanie J., Hermantown, MN
Excellent customer service, quality, workmanship! Through every step in the process, it was done right! That’s a rare occurrence these days.
Susan B., Eden Prairie, MN
Great job, would highly recommend this company for the services they perform.
Steve M., Duluth, MN
Exceptional service and very knowledgeable service tech. Pleasant tech.
Phyllis S., Saint Cloud, MN
Fast professional service!
Sue B., North Mankato, MN
You made it super easy to have the chips fixed. Well done!
Loretta R., Altura, MN
Andrew P. was great, professional, and friendly. He left my receipt in the car for me (I was unable to answer the door), also left a voicemail for me so I would understand when to take the tape off and when my car was drivable. Highly recommend!
Jayne W., Rochester, MN
Technician was on time and was very professional. Window was replaced and area was cleaned up, very satisfied.
Marloe S., Brainerd, MN
Great service! Thanks for the quick response time.
Donald M., Sartell, MN
Approx. 10 years ago we had a vehicle with some front end damage which required the windshield to be replaced and some body and paint work. Very soon after the repairs, our windshield was chipped by a rock. My wife was very upset given the circumstances and brought the vehicle to you to have the chip repaired. The individuals who took care of the chip could see how upset my wife was and told her the repair was free and to remember you for anything in the future. This was our way of remembering. Thank you!
Douglas R., Duluth, MN
The technician called ahead – they performed all services in a timely fashion. They were pleasant and answered all our questions.
Michael M., Mendota Heights, MN
Everything was perfect.
Bruce B., Paynesville, MN
Fast, efficient, pleasant service from office to field staff.
Stephan G., Coon Rapids, MN
Excellent customer service and very quickly handled. Thanks Bunches.
Cynthia C., Stacy, MN
Outstanding customer service from both the customer service representative and the installer. City Auto Glass is the first one I’d call. PERIOD!
Michael W., International Falls, MN
I am a very satisfied client!
James W., Lilydale, MN
This is my second glass repair… one on my old vehicle, and this recent one on my new vehicle. Come to ya’ll immediately due to your previous work. Thanks much and keep it up. I have recommended ya’ll before, and will continue too.
Robert O., Duluth, MN
The tech called in advance, arrived early and finished FAST – all good things! Complete professional who did an amazing job – I can’t even see the chip. Nice work!
Todd A., Chanhassen, MN
Andy called in the morning and just before he came. I wish everything was as easy as getting the windshield replaced!
Leo P., Minneapolis, MN