Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences
The technician did an excellent job. He was great to work with. Communication was perfect and he was very flexible with the installation time.
Mark P., Baxter, MN
My auto glass repair was done to my satisfaction and I would recommend your company to my family and friends. The men who were here were very professional. Great Job!!! Sincerely, Lola S., a satisfied customer. Have a great day.
Lola S., Grand Rapids, MN
Tremendous customer service by all I spoke with. The technician was not only very friendly and professional, but called ahead to confirm time and was actually pretty early which worked great for our plans/schedule that day.
Christopher L., Cottage Grove, MN
Great customer service! Thanks so much!
Don J., Duluth, MN
Repair was promptly and professionally done
Marion C., Two Harbors, MN
The technician who replaced our windshield was on time, very friendly, professional and did a very good job. He explained the procedure and he was very neat and cleaned up completely. Thank you for the great job.
Ronald N., Park Rapids, MN
My claim was handled with expertise and no controversy. It couldn’t have been handled any better!
Richard S., Duluth, MN
Great service and did a great job! Came right to the house and saved us so much time when we got two vehicles windshields fixed at the same time.
Sarah M., Goodland, MN
The entire thing went very smoothly. The technician explained everything to us and was very thorough. I feel he went the extra mile to make sure our job was done correctly.
Robert S., Rochester, MN
The tech who installed the glass was outstanding and professional. He was great to work with and I would recommend him to anyone. I thought he went above and beyond what I was expecting. I also would like to comment on the person taking the information over the phone. She was also great and helpful. Lastly the person delivering the glass was great.
John F., St. Louis Park, MN
Very friendly and on time! Zero hassle came to my home, no complaints!! Thank you!
Mary K., Avon, MN
I was very pleased with the service I received.
Elaine H., Verndale, MN
The nicest guy was here to do the job. He is a real keeper for your company. Would recommend him to everyone. Knows his business left-right and all around. Does this sound like I was impressed. You are right. Thanks again.
Jean F., Hickley, MN
Great customer service, from the customer service rep on the phone, to the two technicians who replaced the windshield. I was completely satisfied and would certainly recommend. Truly the Best in the Business
Robert R., Chaska, MN
The experience was great. The ladies were not only helpful, but entertaining. The technician was very informative and also was ten minutes early on finishing. Jay, the owner made sure all my accommodations were met and did it with a smile on his face, even though he was extremely busy! Great job and thank you much!
Jeremy T., Zumbro Falls, MN
Have nothing but good things to say about your company or our insurance company. Highly recommend to everyone. Thank you.
Jerry F., Proctor, MN
Quality of work was excellent, probably would have the same from national chains. At first I made the mistake trying to work with a national company, after 15 min on the phone pushing buttons on my phone ie 1 for English and so on. I still had not talked to a person. I hung up and called City Auto Glass after two rings I am talking to Debbie, she took my info and that was the last time I had to do anything. I Recommend City Auto Glass!
Terry D., Duluth, MN
I was so impressed with not only the work, but the to gentlemen that did the work. Very professional!!!
Gerald Z., St. Cloud, MN
The Installation Technicians did a excellent job installing the windshield. They cleaned and primed the area and took care protecting the finish of vehicle inside and out. I was present during the entire time and the technicians were courteous and professional.
Dave V., Byron, MN
Awesome job , thanks a million everyone
Keith M., Duluth, MN
Everything from the appt. making, to the pick-up of the vehicle, to installation of a new windshield, and the prompt return of the car, was exactly as promised and expected. Keep up the good work!!
Janice H., Hermantown, MN
It was done very professionally with great courtesy and attention to detail
Richard K., Brooten, MN
Very good service. Everybody was very friendly and nice.
John H., Inver Grove Heights, MN
Great service and quality product.
Robert B., Apple Valley, MN
Very pleased from start to finish. So quick and convenient.
Patricia C., Motley, MN
Knowledgeable and friendly person who replaced our windshield. A very positive experience.
Gail N., Rochester, MN
They are professional and friendly and do quality work. Thank you.
Karen J., St. Paul, MN
Jon the auto glass technician is a “ROCKSTAR”, we are extremely satisfied with the work performed.
Max B., Nisswa, MN
I have had to replace my windshield before on my mother’s car, and I was pleased with the work that was done, so when my Insurance company gave me 3 names, I chose to return to City Auto Glass. I will gladly recommend this business to anyone needing windshield/glass repair. The staff that I interacted with were very nice and offered coffee or water. Thanks Again.
Sue B., Inver Grove Heights, MN
The worker was very nice and professional and explained stuff very well.
Steven P., Fergus Falls, MN
The technician was helpful with my questions and was real personable. We had a nice conversation. Very pleasant guy…
Laurie D., Long Prairie, MN
Jessie did a great job he should get a raise for his awesome customer service.
Jennifer J., Two Harbors, MN
City Auto Glass did a great job with replacing my daughters driver side window. Courteous technician was prompt and cleaned up the entire area before leaving.
Michael B., Burnsville, MN
Hit a grouse on the way to Duluth from Minneapolis. You were great getting me in on short notice and the time frame provided was followed up promptly. Great work, Very happy customer.
Thomas R., Lino Lakes, MN
Great experience, no problems, everything done as promised.
Daniel C., Wayzata, MN
Thanks for responding quickly and coming to the appt. on time. Could not have been easier!
Laurie P., St. Paul, MN
Mike M., the service tech did a great job. Kept us informed regarding arrival time and stayed on schedule. Very efficient. Thank you!
Doug F., Rochester, MN
He showed up when he called and had the work nearly completed by the time I arrived, He was very efficient with his time and stated the size of damage was large requiring some extra effort to assure we’d be satisfied. thanks much
Mark H., Litchfield, MN
Technician was excellent! He was knowledgeable polite and on time. He did a good job of cleaning up
Murray S., Deerwood, MN
Great Company to do business with!
George M., Inver Grove Heights, MN
Fast, convenient, easy to work with… Could not believe how quickly it was done. Work looks good, too. Thank you.
Paul W., Cottage Grove, MN
I can always count on city auto glass. The have repaired and replaced windshields for me.
Don E., Grand Rapids, MN
Thank you so much to the technician for transferring my state park pass to the new windshield. I have had this service before from other providers and they have never transferred the sticker. I really appreciated this.
Jakki E., Falcon Heights, MN
Quick, easy and professional, both on the phone and in person. The technician greeted me by name when I came down to unlock the vehicle in my parking garage at work, and the install appears to be perfect. All the trim looks smooth and tightly fitted. I replaced a seven-year-old windshield with close to 150,000 miles of general pitting and wear in addition to the damage that necessitated replacement, so it was a treat driving home that evening and rediscovering what a clear view looks like.
William P., Cottage Grove, MN
Everything about this was excellent.
Donald M., South Saint Paul, MN
I usually don’t respond to surveys, but the service was excellent. You should be proud!
Don A., Duluth, MN
Everyone was very nice to work with and they even picked up my vehicle from my place of work to replaced the windshield. Thank you!
Joy H., Wrenshall, MN
Over the years you have done both chip repair and glass replacement on several of our vehicles. We have always been completely satisfied, and recommend your services to others.
Steve D., Mahtowa, MN
The glass guy who did my work was great, explained everything, very polite and personable. A real plus for your company
David B., Perham, MN
Friendly and professional technician.
Frank F., Eden Prairie, MN
Excellent service all the way around. Thank you!!
Jessica R., Rice, MN
Thank you, you guys are great!
Liz V., Duluth, MN
Everyone was helpful and friendly. Work was neat and clean. They were very careful.
Dr. Jacobsen, Mankato, MN
We had our vehicle at the dealership getting new tires and we loved the fact that you offered to go to the dealership to replace our windshield without us having to make a separate appointment and rearrange our schedule even more that week….that made it SO incredibly convenient for us! Thank you!
Nicole F., Kasson, MN
On time service was great. Glass was installed correctly. Over all great service with a smile.
Kevin L., Park Rapids, MN
Perfecto. Works and fast! Thanks!
Luis R., Shakopee, MN
Everyone was awesome! Thank you very much!
Kerrie B., Rochester, MN
All was well
Darrell C., Hibbing, MN
This is my second contact with City Auto Glass Technician Mike W – he had replaced the involved windshield in July of 2017 and was able to effect a repair on the current chip. I want you to know that each time: Mike called ahead of arriving; was extremely courteous; took time to clearly explain the repair or replacement process; following the repair or replacement, reviewed his work with me and ensured I was satisfied before asking me to sign off. Five star service.
Steve B., Litchfield, MN
Technicians were very professional in their job and pleasant to deal with. I rate them a 10.
Geno R., Minneapolis, MN
Walked in for my appointment and 50 minutes later I walked out with a brand new windshield. Quick and easy. Thank you.
Joel S., Minneapolis, MN
Great service! Highly recommend!
Kayla H., St. Joseph, MN
Eugene B., Kasota, MN
I work overnights and the car was finished when I got home from work at 8:10am! Excellent service!
Katie T., St. Charles, MN
Tom P was great. Very professional and did awesome work. Give him a raise!
Arnie B., Woodbury, MN
Just all around great service from beginning to end.
Shawn D., International Falls, Mn
You couldn’t have had better service. Customer service was friendly and a pleasure to deal with. The technician called and arrived promptly. He was extremely personable and did a fantastic job at my place of employment. Thanks for doing a great job.
Scott V., Browerville, MN
Professional courteous service!!!
Veronica B., Shakopee, MN
All staff I interacted with were wonderful and helpful. They made the entire process quick and easy. Thank you!!
Ashley C., Rochester, MN
The tech you sent out is awesome. He does such great work. The glass is snug and secure when it is installed. We were highly satisfied with the job Mike W. does.
Diann J., Kerkhoven, MN
I’ve used City Auto Glass for many years now for all my glass needs. They are always professional, speedy to get the appointment scheduled and show up on time and finish the work with high quality and in the expected time. Great company for all auto glass needs!
Derek R., Hugo, MN
Everything went perfectly, thanks for the great service.
Dan O., Duluth, MN
Service fast , convenient and repair well done.
Calvin K., Chaska, MN
I really enjoyed Ted who did the installation. He explained the whole process as he completed the install. Very personable.
Charles S., Wabasha, MN
Technician was early. That doesn’t happen often. Glad he was. Thank You!
Roger P., Madelia, MN
I had a great experience and the glass looks and fits perfectly.
Andrea P., Brooklyn Center, MN
Rachel was my initial contact an she was so positive an happy and friendly. Mike was my tech he was also very friendly and knowledgeable. Awesome experience!
Megan S., Hutchinson, MN
Worked out great!
Arnold S., Inver Grove Heights, MN
The service technician was extremely polite. Answered my questions. Represented City Auto Glass in a very professional and courteous manner.
Larry O., Richfield, MN
So far so good. I have had the car back only two days. I have not been out on the open road yet so have not tested the camera calibration, but if there’s a problem, I’ll let you know.
Delbert G., West St. Paul, MN
Allen B., St. Joseph
Friendly fantastic service!
Chris K., St. Paul, MN
Great mannerism of the guy doing the windshield. Introduced himself and knew who he was talking to, makes me more likely to come back too. Let us watch for awhile because wife had never seen this done before and found it interesting. Myself and my wife give him a 10+.
Greg M., Staples, MN
Thank you for your fast, friendly service!!
Brooke C., Duluth, MN
The tech was awesome told me he would have it done in an hour and bam it was done looked great was clean would have him do our glass repair any day and all day !!! 5 STARS!!!!
BKC Construction, St. James, MN
Extremely helpful and professional. Will definitely go there again.
Curtis J., Hibbing, MN
Really friendly people
Kent T., White Bear Lake, MN
Your repair person was outgoing, and fast. Did a good job.
Joseph M., Minneapolis, MN
I’ve been here several times. Consistently satisfied. Thanks.
Amy S., Duluth, MN
Awesome service from the time I came in to when I left the building! Great team of staff! Would highly recommend to family and friends.
Carol E., Inver Grove Heights, MN
The entire team at City Auto Glass is very courteous and professional. Everything went very smoothly with absolutely no problems or concerns.
Allen H., Byron, MN
In today’s busy world, I so appreciate how fast and easy it was to have our glass replaced. I spoke to two customer service representatives and they were both professional and friendly. The whole experience was amazing! I would recommend City Auto Glass – Mankato to friends and family.
Shawn R., North Mankato, MN
Have already recommended and contacted the Insurance Co.
Kenneth H., Plymouth, MN
The representative was very friendly and went above and beyond to make sure I was satisfied with the work.
Frank A., Minnesota City, MN
David C., Nevis, MN
Great experience, well done!!
Jerry S., Inver Grove Heights, MN
The receptionist was very helpful and made it very painless getting the appointment set up and insurance info taken care of. The technician called and gave me an approximate time. He did a very nice job taking the windshield out and putting the new one in. I highly recommend them to anyone.
Jacob N., Onamia, MN
You guys did a GREAT job all through the process. The technician was very friendly, and did a thorough and professional job. The customer service people I talked to were wonderful–very friendly and accommodating. I will call on you again for any glass needs that I have. Thanks for everything.
Theresa E., Goodview, MN
Did a great job
Angie D., Avon, MN
Our installer Karl was top notch! CSR Rachel also made scheduling very easy. Thank you for a job well done!
Michael K., Osakis, MN
Great service, great guys. They even cleaned interior. Well above and beyond my expectations.
John S., Sauk Rapids, MN
Friendly Quick and Complete Thanks
Roger A., St. Paul, MN
Mike N., Park Rapids, MN
I was completely satisfied
Stephan S., South Saint Paul, MN
Repair was quick and efficient. I felt the tech took extra time to get all the broken glass cleaned from the car. Thank you.
Lori W., Minneapolis, MN
Very courteous, professional and quick. Comfortable waiting area. Absolutely top notch. Can’t say enough about how courteous and considerate the gentleman I dealt with was.
Dan K., Apple Valley, MN
City Auto Glass was very professional.No complaints at all. American Family Insurance was poor as far as getting the claim processed in a timely matter.
Bob F., Rochester, MN
I was so impressed by everyone who helped me out. I am a student and was worried about getting my car in without missing school. Everyone from the person who answered the phone, to my driver, to the person who worked on my car was kind and made sure that I got where I needed to go. I was early to school and didn’t have to wait more than 5 minutes to get a ride. Thank you so much!
Richard K., Wyoming, MN
Loved the staff. Very personal and friendly. Shop was spotless.
Maureen R., Golden Valley, MN
Great technician, very professional, personable, knowledgeable and efficient. What more could you ask for.
John K., Sartell, MN
Was an easy and very professional experience working with them. They helped call the insurance claim office and it went very smoothly. Great experience.
James D., Rochester, MN
We are very pleased with the quality of work done!
Richard T., Hillman, MN
Excellent service, great folks to deal with.
Philip S., Duluth, MN
Ryan M., Rochester, MNLisa and Elizabeth are awesome, and the techs were very personable and friendly. I’ve used City before and will only use you from now on.
Quick and professional service. Streamlined with the insurance company so I didn’t have to do much of anything beyond making a claim.
Marie E., St. Cloud, MN
Tom and Carter were fantastic! They obviously knew their job and were very professional. I will gladly recommend your business to all. Staff was also very helpful working with my insurance company, Seamless 🙂
PJ M., Cottage Grove, MN
Great service. Everything as expected.
Craig K., Minneapolis, MN
My customer service rep, I think her name was Tanya, was awesome. Called me back when promised and got me in earlier! She was great
Tricia L., South Saint Paul, MN
This is by far the cleanest and most interesting shop I’ve been too. I love the vintage signage etc… and how clean and professional this shop is. I almost offered to buy a sign when I was in there LOL. If I need a shop again I WILL be back. Also, I came in early and I was out earlier than promised as well so thank you for that!
Mike S., Plymouth, MN
The technician’s expertise with windows was impressive, his attention to detail was superb, and his personalized customer service relieved any anxiety I had about having to replace my windshield. An overall excellent experience with this company!
Peggy J., Winona, MN
Perfect all the way around!!!!
Deb G., Willmar, MN
Very friendly staff!! Thanks
Kathryn L., Rochester, MN