Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences
The technician was great! Very knowledgeable! TY!
Patricia F., Rice, MN
Service technician was on time, friendly & did a professional installation of the windshield.
Howard Z., Orr, MN
The technician was outstanding when working on my car.
Daniel R., St Joseph, MN
I was so impressed with you guys I’ve already recommended you to several friends. I was dealing with an upsetting situation where someone had smashed my car window and stolen my purse, so the fact that this was handled so quickly (within a couple hours of my having called you guys) helped put my mind at ease. I appreciate you guys and will definitely be back!
Amy H., Minneapolis, MN
My repairman called in the morning and said he would be coming in about an hour. I was not going to be available so I asked if we could reschedule. He fit me in that afternoon and was very nice about it. Excellent service.
Robert M., Duluth, MN
I was very pleased with my experience! Quality work and professional ! Highly recommend this company!
Jan G., Bloomington, MN
City Auto Glass was very accommodating and efficient. They did a great job!
Mary Beth B., Alexandria, MN
Very polite and professional.
Olaf C., Babbitt, MN
I was very impressed with your employees, from the assistant that helped me on the phone to set up the appointment to the technician. Both kept me in the loop of every step that was happening. The technician talked with me about what he was doing and asked permission to even take my blades off so he could finish his work. Very knowledgeable and very polite to me.
Lisa T., Breezy Point, MN
Very happy with the service.
David H., Plymouth, MN
Joe (I think was his name) was gracious–even when he couldn’t find the city parking lot in our very busy, crowded business neighborhood (I said city lot not realizing there are three!) Plus very little parking space for him to maneuver.
Laurie & Tom O., Duluth, MN
The service was quick, efficient, and friendly. I will recommend City Auto Glass to friends and family!
Deanna F., Woodbury, MN
Awesome service. Very pleased!
Allen & Amy S., Mankato, MN
My boyfriend was home at the time of the install and mentioned how it was quick, efficient and they were friendly. The rep I spoke to over the phone was thorough, responsive, and kept me looped in throughout the process (Cathy).
Kelly B., Minneapolis, MN
Mike did an outstanding job! Very pleasant individual!
Don R., Little Falls, MN
The Customer Service Representative was very helpful, pleasant and thorough.
Connie M., Plymouth, MN
Thanks for the timely service and for completing the work timely.
Tom M., Duluth, MN
Awesome company to work with. My installer was the best. Thank you!
Tom L., Lakeville, MN
Very professional and very timely! Work was done as promised!
Michelle S., Pillager, MN
I was very pleased with the service I received and the quality of the work.
Leo s., Rochester, MN
I don’t remember his name, but the technician was awesome!
Mark K., Bloomington, MN
Very courteous customer service representative called me to set up appointment. Technician was sent out promptly. He cleaned up the glass thoroughly and covered window with plastic, so I could use my vehicle until the window was repaired the following day. Both technicians that completed the repair were friendly, knowledgeable and did an excellent job replacing my window !! Thanks 🙂
Andrea W., Sartell, MN
I believe the technician that provided the service was named Klint. He was very friendly, helpful and informative. A really nice guy who did a great job.
Debra R., Eden Prairie, MN
Don’t remember the technicians name but very friendly when I was talking with him. Called earlier in the morning to tell me what time he’d be there and showed up during that time promised.
Brianna S., Sauk Centre, MN
You guys were great – super impressed with how quickly my windshield got done. The first guy that came out couldn’t make it in my underground garage but he was really nice and friendly and immediate took care of getting me set up in a location with easier access. The actual repair occurred while I was at work, and it was an incredibly smooth process.
Julie & Molly O., Minneapolis, MN
Jade was amazing!!! The tech was great too!
Troy C., St. Cloud, MN
Worry free, excellent service and all smiles!! Both of the technicians provided “peace of mind” with confidence in their work. We are so grateful for how much a company care about its customers. Again, our thanks!
Scott & Marsha M., Eagan, MN
My beautiful new windshield is like having a new car!
Alice B., Coon Rapids, MN
Five star service!
Bonnie M., Deerwood, MN
Bryant was wonderful.
Laurie T., Lino Lakes, MN
We were very satisfied with the quick response of our insurance company and auto glass replacement. We have already commented to family and friends how satisfied we were.
Connie I., Winona, MN
I was very pleased that the technician knew exactly how to take the inner door panel off to replace the passenger back door vent glass. I know that isn’t a common glass to replace. He also cleaned up the glass pieces in the door and in the vehicle interior. A very skilled employee. Thanks for the great service.
Gene S., River Falls, WI
The service technician presented a polished and professional demeanor. He wasn’t rushed with his explanations and provided exceptional customer service!
Madison & Mitchell H., Hermantown, MN
Very good service.
Fred & Joan B., Centerville, MN
The BEST! Thanks
Jay L., Hovland, MN
Great technician. On time and did a perfect job. Great quality.
Tony S., White Bear Lake, MN
Great job! Also, keep up the great job with the walleye classic!
Carmen & Jack B., Gilbert, MN
I removed the oil change sticker and set it in the center compartment and Jesse put in on the new windshield. That’s going the extra mile. Thanks Jesse!
Christopher B., Two Harbors, MN
The whole process went very well – from the insurance company to the glass company. Would highly recommend both American Family and City Auto Glass. this is the second time I’ve used City Auto Glass. The staff is very friendly and helpful.
James S., Eagan, MN
I’ve always used City Auto Glass for my repairs, and always will.
Betsy P., Finlayson, MN
Bryant called a half hour before arriving, was on time and completed the replacement in 30 minutes. Exceptional service. Thank you.
Duane M., Coon Rapids, MN
Always reliable and good communication too. Nice job!
Mark H., St. Cloud, MN
I was not available when service was done, but the results looked very professional. Awesome job done by City Auto Glass.
Kanomx K., White Bear Lake, MN
Very easy to work with. I had to reschedule. They called me to ask if I was ready to reschedule yet with out being pushy, just helpful. Very much appreciated that.
Melanie T., Rochester, MN
It was SO kind of the technician to replace my parking sticker on the new windshield. THANK YOU!
Rachel J., Minneapolis, MN
Your technician was punctual, friendly, and did an outstanding job. He is obviously very experienced in windshield replacement. He wasted no time and knew exactly how to proceed. Great work.
Robert G., Owatonna, MN
Technician was very efficient.
Gail H., Centerville, MN
The service man was excellent. Very helpful and friendly. Overall great experience.
Matthew R., Rochester, MN
State Farm Insurance referred me to City Auto Glass and I am glad they did. I had no idea who would/could do this for me. I was taken care of promptly.
Sandra P., Duluth, MN
The installer was awesome. Professional, friendly, efficient.
Mary L., Apple Valley, MN
Thank you. The two men who showed up at my house were polite and competent.
Carla M., Schroeder, MN
I had a busy day on the day that was planned for the glass to be replaced and it fit into my time period just right.
Mike S., International Falls, MN
Great service, repair looks perfect! Done quickly at our home. Can’t get better service than this!
David S., Winona, MN
Process was flawless, professional and courteous – phone contact, prompt initial response, on time at mobile site, work completed in timely fashion. Great Job, Thanks to all involved!
James R., Duluth, MN
Excellence from beginning to end!
Rachael S., Fertile, MN
This call was better then Jimmy Johns for speed and work done.
Ralph K., Centerville, MN
I love Jon’s professionalism and his work! Thanks.
Tracy G., Brainerd, MN
He was just a great and friendly man. He was very good at what he did, no wasted time, very neat and just a very good glass repairman.
Charles W., Pelican Rapids, MN
The technician was great. He explained each step of the repair process as I watched.
Mary M., Mankato, MN
Very good experience.
Hugh H., Inver Grove Hts., MN
Prompt and friendly service. I needed my glass replaced right away for a business trip on the road and was able to be scheduled within my time frame. Many Thanks.
Faith P., Maplewood, MN
Technician was very prompt, efficient & friendly
Karen F., Lake Elmo, MN
A job well don’t the men were a joy to talk to. Have a good day.
Wayne N., Oak Park Hts., MN
Very nice and professional technician. Very fast and efficient.
Kathleen M., Duluth, MN
He was friendly & knowledgeable.
Linda H., Prinsburg, MN
Carl was an awesome and knowledgeable installer. I would insist on every time.
Carl H., Osakis, MN
Technician was outstanding he wasn’t even bothered by my watching.
Bill J., Champlin, MN
I was a walk-in and they fixed the problem while I waited. Excellent service.
Sally H., Duluth, MN
One of the easiest thing to set up and worry free. Thanks super job.
Mike O., Pine Island, MN
Great service and quality work. Thank you!
Nick P., Pengilly, MN
I was very impressed with the service and the people. Please thank Richardo, and Lori for caring about clients. This is one of the best services I have experienced.
Shyamal R., Mankato, MN
Technician and trainee were pleasant and efficient.
Dianne C., Moundsview, MN
Thank you very much! Job well done!
Calvin J., Inver Grove Hts., MN
Very friendly staff. Work done by both office and tech very efficiently.
Ray P., Oakdale, MN
Tech was very knowledgeable and proficient.
Troy Srock, Crosby, MN
We were so pleased with your service technician, Carl! He did a super job! He called ahead to let us know when he would arrive and he was here at the time he said. He was knowledgeable and did an awesome job! Give that man a raise! LOL Thanks much for making us satisfied customers!
Gene R., Osakis, MN
Did a supper job, fast & professional & great workmanship. Thank you for a good job.
Roger N., Gonvick, MN
Nice job. Very Prompts – early in fact and completed quickly.
Gary S., Edina, MN
Wonderful experience – I have referred people already. Thank you.
David R., Hoyt Lakes, MN
Service was outstanding!! Employees were so knowledgeable and courteous!! Such a positive experience!! Thank you so much!!
Muriel W., Duluth, MN
Fantastic service, from the original phone call to set up an appointment!
Diane F., Hoyt Lakes, MN
Lisa in the office was very nice and Leroy, the technician was as well. He explained a lot. Great customer service. Thanks!
Amy Y., Rochester, MN
Extremely professional and helpful. Thank you!
Katie W., St. Paul, MN
Your timely service and work was appreciated. Your company made it very easy! Thanks.
Robert H., Chanhassen, MN
City Auto Glass company of St. Cloud was very prompt on the service, also the technician called to let me know that he had completed the job. Highly recommend this company! Thank you!
Jay P., Melrose, MN
I found Tammy in customer service to be terrifically helpful and responsive. My initial attempts to get the glass fixed didn’t quite work out (due to rain, needing to order a full replacement windshield, space limitations in my garage, an intervening vacation for me) she hung in there and stuck with the job and got me scheduled and done! A terrific new windshield for my new car!
Paula K., St. Paul, MN
I have and always will use City Auto Glass. We have used them for both business and family and always, always have excellent service from them. Nobody enjoys dealing with problems like broken auto glass, finding time ti deal with getting it repaired, but CAG makes it simple for us, either coming to us or dropping e vehicle off. Thanks again for the predictability of your company.
Duluth Plumbing Supplies, Duluth, MN
Complete satisfaction and quality of work.
Roger E., Dassel, MN
Service technician was very prompt, efficient and knowledgeable regarding replacement of my windshield. Thank you for employing such a qualified competent person. Hard to find these days!
Jim K., Columbia Heights, MN
The two gentlemen who did the windshield replacement were very comfortable with me watching the process – I was curious. They also were careful to clean up the dash and kept a “professional” work environment. Those two items indicate experience and quality.
Chiistina V., Edina, MN
Great service from both the lady who booked my appointment and the tech who serviced my vehicle.
Andrew A., Woodbury, MN
Technician was prompt, courteous, friendly and professional.
Kevin S., Chanhassen, MN
Sueann H., Chisholm, MN
Called when he was on his way. Showed me items on my molding. Very professional.
Lynn E., Eagan, MN
Very professional installer!
Thomas B., Northfield, MN
My insurance took 3 weeks to get ahold of me. I ended up calling you and receiving a great customer service rep who helped me further! Very satisfied on the service that City Auto Glass has provided! Thanks!
Rebecca Z., Ely, MN
I was able to set up an immediate appointment. All arrangements were made with my insurance company before I arrived. The repair was completed in the time expected, and the work was of professional quality. All staff I spoke with were friendly and helpful.
Katherine O., Brimson, MN
Very smooth and painless process! Everyone was nice, helpful and great at what they do.
Chelsey S., Grand Meadow, MN
Mark installed my windshield and was very personable and did a great job!!
Lori S., Forest Lake, MN
I was very happy with my overall experience with your company. You did everything you said you would, and in the time that you promised. Can’t get much better then that.
Arden S., Duluth, MN
Great service, quick, easy, very friendly. Andrew was more then a professional tech, he called to tell me he was on his way and when the work was done. Great job.
Joel H., Proctor, MN
Mike is the person who installed my windshield he was very informative he took his time to redo what another glass company did, I saw the mess underneath the windshield.. I was very impressed with him and I would definitely ask for him again.
Roxanne M., Litchfield, MN
Service was great! The gentleman was so nice and professional and explained everything.
Joan H., Shakopee, MN
I was impressed with how quickly it was reported, appointment set and actual arrival on time. I have not made a claim like this before and appreciated the expertise of those who dealt with the matter on all levels.
Barbara A., Rochester, MN
The gentleman that repaired my windshield was professional, efficient and did an excellent job.
Kathleen O., Cohasset, MN
Each party involved was courteous and professional.
Stan L., Duvall, WA
I really enjoyed Eddie’s Visit. He did a very good job. In fact, I’m going to need another glass put into my Honda. I would like him to be the return installer when I make my claim.
Ramon F., Gibbon, MN
Everything was fast, efficient and smooth. Thank you! This was a great experience.
Marcia N., Superior, WI
Excellent service, good customer care!
Frank A., Minneapolis, MN
It was a fairly large chip, but the repair is almost imperceptible, very satisfied!
Jeffrey R., Woodbury, MN
The tech went above and beyond by also fixing some rust spots on the frame around the glass.
Knute H., Owatonna, MN
Tom U., Mountain Iron, MN
GREAT JOB! A+++++++++++++++++
Larry S., Finland, MN
Very polite and professional young man.
Brian K., International Falls, MN
The technician was excellent and very helpful. We needed a heated windshield. He had it ordered and put in the next day!
James P., Duluth, MN
Thanks for the excellent job
Clarence S., Isanti, MN
I could not have asked for better service then I received.
Gordon P., Hastings, MN
Our technician was fabulous!!!! Great Guy! Professional and very nice! He worked hard and quickly! Very impressive!
Melissa S., Champlin, MN
They showed up on time and completed work very fast.
Randy W., Cottage Grove, MN
We use City Auto Glass for all of our glass repair needs. The service over the last 20 years has been excellent. Thank you!
Michael R., Duluth, MN
Keep up the great work. I’ve had this installer at my home for several windshields over the years. he is very thorough and dependable. Thank you once again.
Tim L., Blaine, MN
Great tech, efficient/pleasant, and very nice.
Harry C., Arden Hills, MN
Klint was the best!
Peter G., So. St. Paul, MN
Excellent service!! Top Notch!!
Thomas C., Hibbing, MN
Very good experience with both customer service rep and tech who did the work. He was professional and was super pleasant. He obviously likes his job!
John D., Circle Pines, MN
Very good customer service. The technician who worked on it was very friendly. I would recommend all involved.
Guy S., Chatfield, MN
Very Professional and cordial.
Sue H., Ely, MN
I was able to quickly file my claim and get an appointment for the work to be done. Convenient and great service in time specified. Very pleased, as I have always been with service at City Auto. This was my first claim with Progressive and very pleased with how easily it was processed.
Gary L., Duluth, MN
Great service by helpful, professional staff
Robin M., Maple Grove, MN
This was great! Glass was replaced when I was told it would be, all of the glass from the broken window was cleaned from in side my truck and my bed of the truck. Would recommend City Auto Glass to anyone!
Kris B., Bemidji, MN
Great customer service! Friendly, personable and very professional. Thanks again!
Ian M., Hopkins, MN
Setting up the appointment was quick and easy. The technician that came was on time, and knowledgeable. He was very confident in his work which made me feel like the job was going to be done right. I will keep using City Auto Glass from now on for my glass service.
Brittany M., Mankato, MN
It was repaired in a couple of hours. Great job, no problems
Dan J., White Bear Township, MN
On time, exceptional at home service!
Traci B., Chaska, MN
Paul W., Delano, MN