Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences:
On site repair means a lot! Its difficult to find time to drive to a shop for repairs. Thank you!
Dan H., Meadowlands, MN
The customer service representative was wonderful. She was great following up with me.
Patty M., Inver Grove Heights, MN
Roland H., Chisholm, MN
Great service. Technician called when he was on his way. Knocked on the door when he got there to tell me what he was going to do. Very professional.
Gretchen O., Little Canada, MN
Extremely professional windshield replacement which also included the recalibration of the lane departure warning system.
David S., Inver Grove Heights, MN
Great job and timing. No complaints.
Nancy & Jeff R., Angora, MN
I told the technician that this was easily the cleanest, lease painful insurance claim repair that we have ever had.
Timothy & Susan H., Winona, MN
The technician was great. I forgot to leave the truck door unlocked and left my phone on the mail level so he came and rang the door bell. He told me about how long it would take and that he would talk to me before he left. Super nice guy! Great job!
Jerry J., Oakdale, MN
Great experience overall. Thanks!
Theresa P., Plymouth, MN
Technician did a good job and gave us instructions for after the replacement was complete.
Betty & Wayne W., Verndale, MN
Excellent service by a very competent young man! Wonderful!
Jerry F., Ely, MN
The experience was professional, positive, and the work was high quality.
James Z., Minnetonka, MN
Everyone at City Auto Glass was amazing!
Michael M., Hopkins, MN
Someone came to get my car to bring into the shop so they could get the work done the same day still since it was raining. I appreciated that.
Claudia C., Rochester, MN
Technician was on time and was very professional and quick!
Brenda P., Hugo, MN
Great service from start to finish! The work was completed the next day at our residence. The technician was very friendly and professional. We’ve used City Auto Glass in the past, and would definitely use them again!
Lisa & Norm M., Duluth MN
The service was the best!
Ronald K., Minneapolis, MN
Wonderful job done by all at City Auto Glass.
Roger L., Ramsey, MN
Everything was perfect!
Joyce L., Anoka, MN
Between Farmers Insurance and City Auto Glass I didn’t have to do anything besides answer a couple of questions. They did a wonderful job and was pleasant to work with.
Mary O., Wadena, MN
Technician was top notch! Great communication prior to arriving and very friendly to work with.
Chrisopher A., Edina, MN
Thank you for squeezing us in last minute. We set up a claim and had a new windshield in the next day! The technician was very friendly and did a fantastic job! Thank you again for the wonderful service!
Alison H., Big Lake, MN
Great service; friendly staff. Everything was perfect. Thank you!
Tom A., Savage, MN
Excellent customer service and install!
Kent A., Barnum, MN
No problems what so ever. Great install and technician.
David L., Pelican Rapids, MN
Everything was completed in a very fast and professional manner.
JPJ Engineering, Hibbing, MN
I was extremely satisfied with the replacement of my windshield. The customer service representative set up a time between 12-2PM and about two minutes to noon the technician was at my door. Klint was very professional and completed the job in only half an hour. I thanked him and told him how very pleased I was with the job he had done.
Jerry B., Apple Valley, MN
The technician that came out to my house was super nice and helpful. It was nice that he called when he was on his way as well. I would highly recommend this company to anyone!
Bradley S., Cold Spring, MN
The service I received was phenomenal. My windshield was shattered and the technician not only came out and replaced it the next day, he also vacuumed up all the shattered pieces of glass inside my car which I was not expecting.
David S., Minneapolis, MN
Work was completed on time and follow up on when the car could be driven was all explained.
Michael N., Two Harbors, MN
The technicians called before arriving and swiftly completed the work. The were pleasant to speak with and patiently fielded my many questions about auto glass. I was very satisfied with the visit.
John N., Mahtomedi, MN
Tammy was very professional. She knew just what I needed to do to get my windshield fixed. She followed up with me as well to make sure the technician had found my vehicle at work. Great gal!
Genevieve K., Mora, MN
Mike was great to work with! He had the pleasure of our extended family as an audience and did an amazing job. Thank you!
Kayla S., Cold Spring, MN
Very easy process. Everyone was a pleasure to work with and very helpful.
Linda S., St. Paul, MN
We were very satisfied with the service and the windshield replacement.
James I., Crosby, MN
City Auto Glass saved the day. I was in MN visiting family and they were the only repair company to go the extra mile to locate my back glass and come to my hotel the same day!
Matthew G., Sugar Grove, IL
Excellent service from City Auto Glass. Kudos!
Kathleen S., Utica, MN
Very happy with the service. The technician was professional and very courteous. Great experience! Thank you!
Bryan A., Farmington, MN
My car was taken in early and performed in less time than expected. It was done perfectly!
David T., Chisholm, MN
Staff was very polite and professional. The technician gave me a call when he was on his way and followed up with me after the install was complete to give me post install information.
Travis A., St. Cloud, MN
Wow, I was blown away. Speedy, prompt, easy to work with… I could go on and on. My windshield replacement was scheduled in a single call and took less then an hour to complete. It really couldn’t have been any easier. I expected a headache, Thanks for proving me wrong!
Benjamin S., Minneapolis, MN
Prompt, great service, easy to speak with claims agent. Great experience!
Deborah C., Plymouth, MN
Excellent customer service rep, technicians, and service/work. Assisted with the insurance company scheduling the repair and the technicians arrived at the scheduled time and did an excellent job of installation. Thank you.
Ed M., Duluth, MN
The glass installer was awesome.
Philip Z., Apple Valley, MN
Done when promised, and done satisfactorily, actually my husband and I both had cracked windows within two weeks and both times we were totally satisfied with the quick and professional work, Thank you City Auto Glass.
Kathryn H., Minneapolis, MN
I was told the repair would happen between 8 am and 5 pm. The technician came a little after 8 am and was done before 9am. It looks wonderful. I am very happy with the service and have been telling everyone about the great experience I had with your company. Thank you!
Teresa R., West Saint Paul, MN
Very pleased from start to finish. The technician was very knowledgeable and friendly. Outstanding Work.
Aaron D., Hibbing, MN
The reason the work wasn’t completed when promised is that my technician, Jon noticed a small defect on the edge of the windshield and refused to install it. He ordered a new one and installed it two days later. I appreciated Jon’s honesty!
Todd W., Brainerd, MN
Service was excellent and prompt. Service was convenient because we live in Cook County many miles away from most specialized automotive Service.
Duane H., Grand Marais, MN
Job completed as planned. No hassle, or delay- thanks very much!!
Robert H., Aurora, MN
Technician was very professional and courteous.
Michael D., Lakeville, MN
I was so satisfied with the technicians as they were very qualified and represented your company very well. I’m impressed!
Ronald J., Hermantown, MN
My technician was amazing, and very helpful!
Kim B., Eagan, MN
The guys who replaced our windshield was very polite and very personable!
Connie T., Watertown, MN
You have earned my business over the years and will keep it. Great job!
Mark H., Saint Cloud, MN
I’ve used City Auto Glass for years. They are the best in my opinion.
William B., Centerville, MN
Very happy with such fast service.
Gretchen J., Hibbing, MN
Debbie was great to work with & very customer service oriented. Thank you.
Karen H., Alborn, MN
We had work done by your company before & very please with the work. Thanks.
John B., Aitkin, MN
Very good service — Very satisfied
Donald A., Nashwauk, MN
Arrived on time, which is important.
Debra P., Stewartville, MN
Quick and easy!
Casey F., West Saint Paul, MN
Fast and easy
James M, Savage, MN
The service guy arrived early, which was great… That never happens! Technician was nice, and did quality work. The windshield looks invisible! I just drove up to my parking spot, he stepped out and started working. It felt like a “Valet” quality service.
Greg H., Rochester, MN
Service was GREAT from 1st phone call to totally completed. Mary did a fabulous job, Clean jobsite when done.
Jon O., Hugo, MN
This is the 2nd time I have used City Auto Glass through Farmers Insurance. Great experience both times, hassle free, came to my work, very nice professional and overall so easy to work with. Window looks perfect, highly recommended if you want great work and no hassle!!!
Sally N., New Prague, MN
Thank you for the great job.
Greg T., Newport, MN
Second time in three years I’ve unfortunately had to replace my windshield. The service for both replacements with City Auto Glass was top notch! Carl came to my home on both occasions and made the process as easy as possible. I couldn’t be more pleased.
William B., Alexandria, MN
Amazing service, Fixed my problem while I was at work for just a few hours. Thanks again everyone!!!
Tyler G., Eagan, MN
We appreciated that your technician called twice to let us know exactly when he would be there so we didn’t have to sit and wait for his arrival.
Gary B., White Bear Lake, MN
I appreciated the call estimating a 2 hour window when they would arrive. They arrived in that window of time and completed the repair.
Dawn L., Hermantown, MN
Absolutely the best glass repair I’ve ever had with my vehicles!!!! Fantastic work!!!
Brett L., Vergas, MN
Very courteous and professional, super quick and convenient!
Bethany S., Saint Cloud, MN
The technician called right away in the morning to schedule my appointment, arrived as promised, went to the vehicle and did his work, came and told me he was finished and handed us a receipt for our records. Prompt and courteous, did a good job, and friendly.
Sherry L., Alma, WI
Exceptional customer service and the work was impeccable!! I would definitely recommend!!
Stacie S., Rochester, MN
Margaret M., Monticello, MN
Excellent service rep.
Mark M., Bloomington, MN
Technician was the best! Very nice to talk to.
Alicia M., Woodbury, MN
Great service from office and technician!
Sharry B., Duluth, MN
City Auto Glass did a great job. Came to pick up our car when promised. Staff did an excellent job in scheduling the appointment. Quick and fast service! Thank you!
John M., Aurora, MN
Technician was really courteous and pleasant.
Dave M., Stillwater, MN
Very friendly and professional staff!!
Dan M., Bayfield, MN
Technician was really courteous and pleasant.
Dave M., Stillwater, MN
Very professional, nice, on time technician. Thank you!
Judy M., Andover, MN
The service tech removed the state park stickers from the old windshield and placed them on the new windshield. Impressive attention to detail!
Andrew K., Saint Paul, MN
Very friendly and helpful service both on the phone, and at the front desk. So nice to be greeted with a smile, even at 7:45 AM on a Tuesday morning 🙂
Amy S., Esko, MN
Excellent service from the office, and from the technician.
Anita B., Pine River, MN
Quick and efficient. Handled all the work with the insurance company.
Fresh Air Finishers, South Saint Paul, MN
The technician was awesome.
Rhys B., Saint Louis Park, MN
Jon was very professional and polite.
Mary M., Motley, MN
Mike did a wonderful job with installing my new windshield. We have yet to be let down while using City Auto Glass for you glass repair needs.
Paul W., Kandiyohi, MN
You have a great staff. Your service Tech Mike is a great example of what your company should want in all technicians.
Gary S., Superior, WI
Dan M., Hastings, MN
The office staff, especially Kelsey, were very knowledgeable and informative as to how the whole process works.
Mike S., Duluth, MN
Dan did a great job of installing the new windshield. Arrived on time, was courteous, and professional. I liked the fact that he had been in this business for 15 years and answered any and all my questions. He even allowed me to watch periodically while he removed and installed the new windshield. It was interesting and I could tell he took pride in his work.
Dan P., Becker, MN
Guys did a great job!!
Thomas D., Pine Island, MN
Excellent service. Thank you.
Jeremy J., Hibbing, MN
Bryant was very helpful in explain the process to me.
James J., Moundsview, MN
Truly fantastic experience all the way around. Recommended by Allstate.
Rachel S., Minneapolis, MN
Excellent job, very satisfied.
Nancy U., Bloomington, MN
Everything went as planned and done well.
Ann W., Inver Grove Heights, MN
The customer service at City Auto Glass was wonderful. They were flexible with my schedule and location. While getting my glass repaired, the rear view mirror broke which was unfortunate. The customer service representative had ordered the new mirror and sent someone out after the weekend to install it right away. Just a little mistake and she fixed it really quickly. I appreciated that.
Sheri M., Bloomington, MN
I liked the technician. He explained what he was going to do, how he was going to do it and about how long it would take. I think he said he was with the company for 27 years and it seemed like it. Extremely professional, educated on his job, courteous, and personable. I wish I remember his name but I do not. When he left I knew he was someone who like his job and I respect that.
Travis M., Plymouth, MN
Thank you, good job, great customer service.
Candace L., Red Lake, MN
Mike was fabulous, I greatly appreciated him coming out so early so I could get back to work.
Dawn R., Rice, MN
Professional staff, excellent customer service. Will be coming back to City Auto Glass for any and all future repairs.
Michael M., Rochester, MN
I was very pleased with my service. I had been running late that morning and you were still able to get me in and you treated me with the most respect.
Sheila F., St. Anthony Village, MN
Abby was fantastic – very professional and patient!!
Steven H., Stillwater, MN
I was VERY impressed with everything related to the glass replacement in my car. It’s getting harder and harder to find the kind of professionalism and quality I experienced in your shop!
Bruce H., Minnetonka, MN
My experience with City Auto Glass was flawless. I walked in, the person I met helped me with the insurance company, we set up and appointment, the glass was installed and I was on my way.
Phillip P., Duluth, MN
Thanks for working around my schedule.
Thomas O., Rochester, MN
No headaches, fast, professional and personable.
Kathleen M., Minneapolis, MN
Overall great experience working with City Auto Glass – Rochester. Very helpful and professional on the phone. Technician Leroy, was amazing!! Very thorough, kind and professional. Does great quality work.
Hannah O., Rochester, MN
Your office staff was courteous and professional. As the voice of your business they did a great job.
Samuel G., Sandstone, MN
Professional and friendly representative from your company. He called, arrived promptly, completed the job flawlessly. Our pickup is new and now the windshield is too. Thank you so much!
Richard D., Rochester, MN
Everything was good!
Gale H., Andover, MN
Lisa explained everything I needed to know. Great customer service.
Mark B., Rochester, MN
We were very pleased that our replacement windshield was from the manufactures original parts. The same design logos were on it.
Karen J., Winona, MN
I liked going to you shop for the replacement. It was fast and easy, and done inside on a cold day. My car went in the stall right away and was completed before the hour was up. I was able to relax in the comfortable waiting area and read my book. My name was called and my car was finished. Good job City Auto Glass! Thanks.
Dan R., Minneapolis, MN
The technician called right away and I had been scheduled from 1-5. People are never on time these days and he was! I was even a few minutes late and he was patient and very polite! He worked quick and even explained how it worked when I was interested. Fantastic experience thanks to him.
Ethan W., Minneapolis, MN
Very nice woman who helped me. I think her name was Abby.
Jessica B., Northfield, MN
I was SUPER impressed with the entire process of my windshield replacement. They emailed me directions and confirmation of my appointment. I was promised completion in an hour and they beat that by 15 minutes. I would definitely recommend City Auto Glass!
Cassandra B., Inver Grove Hts., MN
This is the second time I have used your company and both times I had a great experience. Hopefully I wont have to use you again, but if needed I will be calling the SSP City Auto Glass again. Thank you.
Renne B., So. St. Paul, MN
Couldn’t be happier! Called and City Auto Glass did all the insurance work, just answered a few questions over the phone less then two hours I was back home with new glass installed!
Tom O., St. Paul, MN
Very professional all around service.
Dorothy H., Farwell, MN
Due to my error, the wrong style of glass (missing tinted top edge) was ordered for my replacement. The technician flagged this difference to my attention before he started the replacement, and offered to order the exact replacement. I was very glad that he noticed, and took the time to accommodate the swap (even though it was my mistake because I had said it wasn’t tinted). The right glass was ready the next morning, and I was able to re-book the appointment for 24 hours later. No hassle, and much appreciated.
John B., St. Paul, MN
Very friendly and respectful!
Cynthia G., Claremont, MN
Ted was very friendly, informative, and professional!
Bruce B., Minnesota City, MN
Very nice and professional! Thank you!
John B., Utica, MN
I was thrilled to see the guy was at my work location in the morning even before I got there. He called to tell me he was there, right as I was pulling into the parking lot. he was very nice and said he would be done in 20 minutes.
Susan T., Edina, MN
It was no hassle. All I had to do was sign when done. Nice…
Mike B., Inver Grove Hts., MN
The appointment was hassle-free, both scheduling and the appointment itself. No problems with the new windshield. The technician was friendly and communicated the process to me.
Jessica P., Brooklyn Ctr, MN
I appreciated that they took the time to take off our MN park sticker and put it on our new window without being asked to do it.
James H., Duluth, MN
Service rep called in advance to let me know when he was coming… came on time… asked that I move the car into a position that would make access easier, and thereby quicker for me… was pleasant and polite.
Charles R., St. Paul, MN
Matt (of the Park Rapids location) went above and beyond his services to me with a detail to the small stuff, and care of my vehicle. He answered my questions with professionalism, knowing I had no idea of how a windshield can be repaired. it was a pleasant time visiting with him as my windshield repair cured. Thank you, He deserves a huge “KUDOS”
John S., Sebeka, MN
The rep was the best. He delivered to his ability, the service, pleasing to any vehicle owner. Thank you for employing such capable, competent and pleasing employees for your public to enjoy.
Karolyn K., Wayzata, MN
Nice fast, courteous service!
Dan F., Wrenshall, MN