Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences
The technician arrived at the beginning of the time window offered, finished early, and called to let me know. Everyone I talked to was courteous and professional. Couldn’t be happier.
Jennifer T., Minneapolis, MN
Mike was very detailed and does excellent work.
Patricia K., Olivia, MN
The service tech – Mark, was very friendly and did a great job. I was back on the road in no time.
Scott T., St. Paul, MN
My Anoka County Parks sticker was placed on the new windshield. That was excellent.
Michael O., Duluth, MN
Mike did a fantastic job! He was personable, professional, and the work was excellent.
Kathryn D., St. Cloud, MN
My windshield was replaced within an hour and a half of the incident. The service was fast, courteous, and competent.
Frank W., Shoreview, MN
You were on time that means a lot to a person who is on a tight schedule. Your technician was very polite and professional. If this is the caliber of people in your company you are very lucky!
Gail B., Bovey, MN
Everything went along as planned and the guys that came out to install the glass were very pleasant and professional. Thank you 🙂
Tracy E., Apple Valley, MN
Glass guy was friendly and professional on the phone. The company made getting my windshield replaced very easy on my part. Thanks!
Carmen B., Sartell, MN
Installers were polite and friendly. Great job installing new windshield. Thanks for the prompt service.
Peggy P., Bovey, MN
The technician was very helpful in answering questions and giving advice for an additional glass issue.
Robert P., Perham, MN
They did a great job!
Kim K., Bloomington, MN
Technician was able to get to my car on time and finished when promised.
Mark J., Edina, MN
Great people and great service!
Leon V., West St. Paul, MN
Josh, my repair man, was very friendly and thorough in explaining the repair and the difference between the window and factory window. You have a good guy on your staff here!
Mary H., Waseca, MN
From my first contact to the last, everyone treated me with courtesy and kindness. Having my windshield replaced by your company was a great experience. Thank you.
Judy S., Hopkins, MN
The two guys who came to do the work were very informative and personable. Couldn’t have asked for more!! Did a great job of cleaning the glass too!!
David H., Oakdale, MN
I was very impressed with City Auto Glass customer service and willingness to accommodate my busy schedule. They are exponentially more professional than other glass companies in the area.
Suzanne W., Rochester, MN
They went beyond what they needed to do for me.
Ryan K., Dodge Center, MN
Always had great experiences with City Auto Glass.
Minnesota Orchestral Assc, Minneapolis, MN
Great service and help with my insurance claim.
Kent A., Barnum, MN
We’ve had 3 windshields repaired with you (several different family members cars) and everyone was fabulous. The female receptionist is more than helpful. She is soooo nice and friendly!!
Joan B., Duluth, MN
The tech was very personal, friendly and knowledgeable
Theresa G., Zimmerman, MN
Very pleased with everything.
Jean K., Mendota Heights, MN
The technician that came to our house was very professional, timely, and replaced the windshield much faster than expected. I would highly recommend your company to anyone needing a new windshield.
Emily R., Rosemount, MN
City Auto Glass worked around my changing schedule to install the glass when it worked best for me, I appreciated how easy it was to adjust to a new date and time. Andy, my installer arrived exactly when he said he would and was pleasant and fun to chew the fat with concerning the installation process and his career with City Auto Glass, a great place to call home 🙂 ! Before he left I said to expect a call next week for another vehicle of mine. 🙂
Jonathan Y., Minneapolis, MN
IT was all done while I was at work. I was just able to leave my car in the drive way and when I got home my car was all done. I would highly recommend this company to anyone that is looking for their glass to be replaced!!! Excellent job!!
Alex B., Mahtomedi, MN
The installer, Carl, was amazing. He was very knowledgeable, friendly and prompt. My experience was very good and the work was wonderful. Eve3ryone in the office that I spoke with was knowledgeable as well, concerned with my time and very good at communicating effectively. I would highly recommend City Auto Glass. Thank you!
Heidi K., Moorhead, MN
Your loaner car made it possible. Service was as indicated. I was completely satisfied with your service.
Merton B., White Bear Lake, MN
Thank you for your prompt and professional work!
William T., Rochester, MN
Very flexible with my schedule and made adjustments to accommodate. Thanks 🙂
Roger J., Duluth, MN
City Auto Glass is the epitome of professionalism – great to work with them all the time. Excellent products and excellent service.
Frank B., Hibbing, MN
Mike was such a nice fellow and so professional. Mike is my neighbor and friend so I am of course biased but he really is a pro.
Robert K., Kandiyohi, MN
The technician was extremely pleasant
Christine L., Minneapolis, MN
Awesome job and very happy. Thank you 🙂
Mark S., Saint Michael, MN
Great experience with City Auto Glass! They were quick, beneficent and did a great job. Thanks!
Amanda H., Duluth, MN
Neil J., Rogers, MN
The technicians did a great job I love their work, fast, very excellent, will use them again.
Denise L., Saint Cloud, MN
City Auto Glass is ALWAYS our preferred glass vendor. Professional, quality service from beginning to send. I would highly (and do) recommend.
Jennifer W., Inver Grove Heights, MN
Very pleased with the service provided. Had a new back window within 24 hours of breaking it. Highly recommend anyone to use them for auto glass service.
Todd H., Rochester, MN
Very personable and professional in getting the work done.
Dave F., Staples, MN
We were very pleased with the service and speed in which the windshield was done. Very Professional.
Diana M., Proctor, MN
The service tech was very personable and finished the work on time. He even cleaned my windshield afterward.
Don E., Maple Grove, MN
The representatives were on time, courteous and professional. I am happy with the work done on my car. Thank you.
Abike E., Saint Cloud, MN
It is so nice that you are able to come to us for the repair. The whole process was quick and painless. Everyone I spoke with was very professional and our new windshield looks great! Thank you!!!
Bethany G., Winona, MN
Great service, next day and with factory stamped glass!
Ryan T., Blaine, MN
My daughter and I both received cracks in our windshields recently, due to rocks flying up. We made an appointment to have the technician come to our office and repair both vehicles on the same afternoon! It worked great. It was a very warm afternoon, and all he asked for was to work inside out of the hot sun. We had a very pleasant experience as always. We always recommend City Auto Glass!! Thanks again for the great service
Pamela A., Madelia, MN
Guy that did the install was super friendly and I couldn’t have asked for a more accommodating person!! Thanks again.
Linda A., Deerwood, MN
You have always been so awesome! On time if not early and very quick! Love your work!
Daniel P., Ely, MN
Process was very easy and the technician was very friendly and efficient.
Glenn G., Outing, MN
Great job by the technicians! They knew their stuff, was very careful around my truck! Explained everything to me and were very friendly! Great Job!
Lynn N., Lino Lakes, MN
Customer service was great. With one phone call I had my insurance setup properly and appointment scheduled. The technician arrived within the first hour of my time window and replaced my windshield quickly. The technician even distinguished between throwing away my expired park stickers and keeping my oil change reminder sticker.
Brandon N., Robbinsdale, MN
The claim process and the installation process was very professional, quick and efficient, Very good job by all involved.
Michael A., Savage, MN
I appreciated the extra effort and time the technician took to bring my car back to O.E.M. status. Thanks
Donald M., Rosemount, MN
Same day service! Did a great job.
Donna C., Saint Paul, MN
The gentlemen were very courteous and did a very wonderful job. They finished on time and I was very pleased with their work.
Allen B., Sarrtell, MN.
I am very happy with the service. The first technician was upfront about it not being a good idea to repair the glass because the hole was too deep. I had to wait a week to get my new windshield, but it had to be ordered. The technicians who came the second time were early, got right to work, and were finished in the time frame they said. I’m happy.
Mary F., Saint Cloud, MN
Very pain-free experience, unlike some other insurance claims. Staff was very friendly, professional, and efficient! I was, and am 100% satisfied, and will use/recommend CITY AUTO GLASS for any future glass needs.
Andy F., Hibbing, MN
I have used City Auto Glass twice in the past and have been very happy with the work they did. I requested to use them with my insurance company the last two times!
Robert E., Pennock, MN
Ronald H., Cohasset, MN
I appreciated being able to get a call from the technician when he was on his way so I could make sure my car was unlocked. Because he was able to do the repair at my place of employment, I appreciated he didn’t need to have me come out to do anything; the “hands-off’ approach during the process really worked well for me. I also liked how information was lift in my car and that I received an email confirmation of the work being completed. I was able to watch Joe a little from inside, and could see the care and precision he puts into his work.
Kelsey Y., Duluth, MN
I have a two year old son. So trying to figure out a time and date to have my windshield replaced, I thought would be a nightmare! It was so convenient and made my life that much easier that they were willing to come to my job and replace it while I worked. Thank you guys for the great service and being extremely accommodating.
Kimberly B., Anoka, MN
Great communication regarding arrival. Showed up on time, even ahead of schedule. Fantastic work!
Zachery T., La Crescent, MN
They showed up on time, and installed a quality product expeditiously. This is the type of service that is appreciated!
David F., Owatonna, MN
Great job. Fast and convenient.
Anne D., Chaska, MN
The technician was wonderful!
Lori P., Prior Lake, MN
Technician was very personable. His experience in the industry was very helpful.
Janice N., Litchfield, MN
Everything was handled quickly and professionally. I appreciate the little details like vacuuming the front passenger area and replacing the oil change sticker.
Corey D., New Prague, MN
This is the second service I’ve had and I have been completely satisfied. All the technicians have been friendly and informative. I wouldn’t hesitate to refer City Auto Glass to anyone!
Susan T., Maplewood, MN
The auto glass technician was very professional and personable. We enjoyed working with him. It made a difficult situation almost fun. We were on vacation from out of state when our windshield was struck with a very large rock. Our windshield needed immediate attention.
James H., Greeley, CO
Best technician ever. He has worked on several replacement for me and is great.
William F., Lino Lakes, MN
I have had a lot of windshields replaced on all my cars and trucks and this has been the best place to get a new one thanks to all that helped and Kevin is a great tech.
James Y., Edina, MN
Tim M., Eden Prairie, MN
We couldn’t be more satisfied with the girls I talked to on the phone, the fellow that came to install and our insurance company, They were all very considerate and kind to us senior citizens. We appreciated their patience with us. Thank you!
Joseph Z., Pine River, MN
Service was great! From the person who set up the appointment to the technician who replaced my windshield, total satisfaction!
Nanette B., Barnum, MN
Thanks for your help! I appreciate not having to spend a ton of time coordinating service. It made what could have been a very stressful situation extremely easy and painless.
Gabrielle F., Minneapolis, MN
City Auto Glass made the windshield replacement process simple and painless.
Jake W., Duluth, MN
Nothing to improve
Gary B., Coon Rapids, MN
Pleasant experience from the customer service rep to the guys installing the glass. Came earlier then expected and got me back on the road quickly!
Ryan D., Delano, MN
John was absolutely amazing! He did a fantastic job! I have already recommended him and City Auto Glass to others!
Lisa G., Breezy Point, MN
The4 glass technician was exceptional and did an excellent job installing the new windshield.
Michael S., Grove City, MN
I thought your representative did a great job. He certainly represented your company well.
Paula T., Big Lake, MN
Thank you for coming to my place of employment to do the job as this was greatly appreciated. You are the BEST!!!!
Barbara Z., Oakdale, MN
I have used City Auto Glass in the past and will not use anyone else to replace glass in my automobiles. They have always done what was expected and when they were suppose to. Very professional and very polite. Number 1 in my book.
John T., Deer River, MN
He was right on time, very fast and did a great job.
Jim K., Bloomington, MN
The lady from the office that called to set up the appointment was very friendly. The technician called the day of the appointment just like she said he would and told me what time he would arrive at the plant where I work. He arrived just like he said he would and replaced my windshield in no time. Also very friendly to work with. Nice to work with two professionals!!!
James K., Lakeville, MN
I was very pleased. Thanks for prompt service and nice work.
Donna B., Two Harbors, MN
It was so easy and everyone was great to work with! I hope I don’t have to replace my windshield again, but if I do, I take comfort in knowing I’m in good hands!
Erik J., Grand Rapids, MN
Fast and friendly service was provided.
Ellen M., Rochester, MN
Joe was very professional. HE worked quickly and efficiently, cleaned up well, and offered good follow up information. His customer service exceeded my expectations.
Melissa B., Burnsville, MN
Dan did a great job. He communicated with us to let us know when he would be to our home to replace the glass. That helped us a lot.
Tom S., Sartell, MN
Fast and friendly!!!
George R., Hasting, MN
Everyone was very helpful from when I called to the technician that worked on my car.
Thomas B., Albany, MN
They were on time and did a great job. No complaints at all.
Robert R., Maplewood, MN
The whole process went smoothly and I was very satisfied with the work they did. I would recommend the company to anyone who needed glass repair.
Robert H., Lewiston, MN
Technician was very good and was very pleasant to work with.
Ronald H., New London, MN
The technicians demeanor and skill was excellent. Thank you.
Tom V., Mendota Heights, MN
Great service all around.
Ronald H., Cohasset, MN
The technicians were great! I would highly recommend!
Jamie S., Lakeville, MN
The technician had great customer service skills. Thank you.
Stephanie C., Maple Plain, MN
Great customer service, great installer. Highly recommended!
Jeremy H., Duluth, MN
I have used City auto glass in the past, and again I’m very satisfied.
James N., Maplewood, MN
The technician did an awesome job of cleaning up the broken glass on my seat and floor!
Eric M., Delano, MN
The gentleman that installed the front windshield was very professional and did an excellent job. He began by explaining what my options were, either filling the crack the best he could or replacing the entire windshield. Hartford authorized a new windshield so naturally we thought it was best the best option under the circumstances. I was very impressed with the installation process. Great job.
Richard N., Minneapolis, MN
The technician was friendly and focused. Even as we spoke he worked non-stop and we had an enjoyable conversation. I was amazed at how quickly he finished. Thanks!
Joseph P., St. Paul, MN
The technician was very professional. He also answered the other glass related questions I had.
Catherine Z., Esko, MN
Great job, and great sales representatives.
Edward V., Hibbing, MN
Overall was a great experience. The technician arrived when promised and the job performed met my expectations.
Curtis P., Cloquet, MN
Everyone did a great job. The technician was friendly and professional.
Charles V., Columbus, MN
The technician who helped me was very personable. Thank you!
Steven S., White Bear Lake, MN
Everything was very fast and friendly.
Joe & Cindy Y., Two Harbors, MN
I was 100% happy with my service from City Auto Glass. Jon was a great technician: professional, punctual, polite, ect. City Auto Glass caught when my insurance company put in my claim as a repair, when I really set it up for a replacement.
Shannon H., Brainerd, MN
Your service was great and the technician was exceptional.
Jacob W., Lonsdale, MN
Best shop in the area. Very professional!
Joel B., Duluth, MN
Thank you! The technician had a great personality and did a great job.
Leroy G., Fairmont, MN
City Auto Glass was easy to work with and cooperated with my crazy schedule. They did a great job.
Jeff B., Monticello, MN
Oh my gosh! It isn’t often you get to rave about customer experience these days, and I’m so delighted to rave about this one. The service representative connected to my insurance provider for me while I was on the phone so everything could be arranged quickly and conveniently. My installer was the nicest guy ever. He called in advance of arriving, and finished when he estimated. Represented the brand well! I contacted my insurance agent to be sure he was aware of my positive experience. I would absolutely recommend City Auto Glass. Thank you!
Janelle S., Columbia Heights, MN
The customer service representative was very helpful and easy to work with. The technician was polite and professional.
Eileen H., Sauk Rapids, MN
Great service. The technician was great and explained the work completely!
Laura D., Mankato, MN
Excellent service all the way. Technician was prompt, friendly, and courteous. The work performed exceeded my expectations.
Charles L., St. Louis Park, MN
I had called a glass shop in town and the person who dealt with the glass replacement was unavailable. The person answering the phone wanted to know if the windshield had sensors on it, and I asked how I would know if it did and they couldn’t help me figure it out. I called City Auto Glass and the lady asked for my VIN and the sensor problem was solved. The appointment was set up for the next day. The technician called to let me know a time frame of when he would be out. It took about an hour for the technician to get the job done and informed me on when I could drive the car again.
James & Gail S., Cloquet, MN
City Auto Glass is honestly amazing. They were there for me when I needed them and got the job done way before I expected them to. Great job! Highly recommend!
Stephanie H., Alexandria, MN
The technician was very good and gave great information about the repair job he did.
Charles S., Gibbon, MN
Tom did a great job with the installation!
Matt G., Mendota Heights, MN
The work was done quickly and in a professional manner. He cleaned up everything. I would highly recommend him for any glass job.
Judith G., Menahga, MN
Lisa, at the front desk, was friendly, helpful, and knowledgeable. I choose City Auto Glass because Mark St. Peter is a great guy. He does more for the city of Rochester than anyone I know. Rochester is a much better place because of him and City Auto Glass.
Bob Y., Rochester, MN
Very knowledgeable and the technician worked quickly and effectively.
Howard S., Columbia Heights, MN
The technician called before he arrived and was courteous, friendly, and professional. They gave me instructions for removing the windshield tape and how long to wait until I used the car wash. I was really pleased with my overall experience!
Teresa S., Melrose, MN
Great job. Was fast and time saving.
Gurdat M., Eagan, MN
The technician did an excellent job.
Trina & Gary B., Hibbing, MN
Very convenient that you come out to the work place to do the job.
Denise B., Faribault, MN