Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences:
Great service and great personality!!
John R., Duluth, MN
Really appreciate the quick response and repair.
James J., Hermantown, MN
Technician was very good and really did nice neat job.
Michael L., Brainerd, MN
Great repair! Excellent service!
Raymond J., Champlin, MN
I liked the fact that I did not have to take my vehicle to a shop. Instead they came to my home.
Roxanne P., St. Michael, MN
TJ was very professional in his explanation of the procedure to repair the windshield. He instilled great confidence in his ability to fix the chip, and he projected great competence in dealing with me as a customer.
Richard K., Champlin, MN
Great service- by both the technician and the customer service representative.
Jason B., Farmington, MN
The gentleman that did the work on my windshield was very kind and courteous. I was so happy he showed up right at noon! I was told I would have to be home from noon to 5:00 pm and someone would come then. But he came to my house first! (feeling blessed!)
Elayne J., St. Paul, MN
Very professional service! impressed by the communication between the office, technician, and myself! The technician was right on time, and made sure I knew what was going on at all times. I will be calling again!
Nicholas W., Henning, MN
You guys did a GREAT job as always I WONT call anyone else. GREAT JOB!!! Thanks.
Darreld S., Sturgeon Lake, MN
Your representative, Josh, took the time to let me observe his repair and answered all the questions that came up. Thank you.
Andy M., Hibbing, MN
We are very pleased with the service we received. The girls in the office were great! Thank you very much.
Janice N., Superior, WI
Great phone service when I called. Andy was the tech and was friendly. He called upon arrival and when he left which is greatly appreciated as I was at work and didn’t need to have my day interrupted. Wonderful service!
Joann M., Duluth, MN
He called when he said he would and did a very nice job! I’ve used you before and I’ll use you again! Thanks!
Karen S., Clearwater, MN
I called on Friday, windshield was replaced on Monday, can’t get much better then that!!! Customer service staff were friendly, and very helpful. I have already recommended you to my co-workers. A+ for a job well done!
Linda L., Mankato, MN
Sam the glass installer was courteous prompt and professional. He cleaned up after himself. An overall great experience.
Tim R., Rochester, MN
Appreciated the rescheduling, the kindness, & shuttling.
Carrie S., Altura, MN
First rate service. My tech, John was awesome!
John H., Duluth, MN
My experience with my new windshield was very good. Thanks.
Rory J., Proctor, MN
Excellent service, great work!
Ramesh R., Rochester, MN
The technician that came to our home was very good.
Mary P., Hoyt Lakes, MN
The man came to my office at the time he said he would, picked up my car and took back to shop as it was snowing and windy that day. Brought it back when he said he would, my car was clean and vacuumed, and he explained that I should no wash the car for a couple of days, and to be careful not to slam the doors, etc. I could not have asked for better service. I have had the same State Farm Insurance office in Cold Spring, MN for many years, and the reason I stay with State Farm is the customer service, they are the best of the best all I had to do was tell them about the broken windshield, and they took care of everything else, and were happy to did it. I could not have asked for better service than what I received from State Farm, and City Auto Glass in Willmar, MN.
Janice B., Paynesville, MN
The technician was very friendly and got the job done in a timely and professional manner. Thank you!
Stephanie B., Rochester, MN
The installation tech from Rochester was very friendly, professional & very knowledgeable on how to do the best quality of installation possible.
Gene B., Mankato, MN
I just want to say Molly was so very kind and extremely helpful on the phone! It’s always nice to have a pleasant voice on the other end of the line… Thank you Molly
Brenda T., Winona, MN
Thanks for going out of your way to schedule the repair around my schedule as we use the truck for business. The tech was very professional and courteous. He did very good work and cleaned up after himself. He answered all my questions as well.
Steve J., Cannon Falls, MN
Thank you for coming to my work place. It really helped out with my schedule.
Lora B., Rochester, MN
Wonderful technicians and great receptionists did an awesome job. Love them.
Grant A., Madison Lake, MN
The technician, Mike O. was prompt, very professional, and extremely courteous. Definitely would recommend Mike and company to all.
Leslie M., Elk River, MN
You made the repair of this windshield so easy & without stress. My granddaughter had my car when a rock hit the window. She was in St. Cloud at college & also had to work. Having the repair being scheduled near her work & dorm was a blessing for a starving student who budgets her gas. She didn’t have to return to Elk River that day for the repair. It was done onsite. Thank you Allstate.
Ashley H., Elk River, MN
The technician was very professional, explained everything well, and did everything in a timely manor. I was very impressed!
Robert B., Rochester, MN
Glass tech, Matt, was awesome – polite and courteous.
Marilynn B., Bemidji, MN
My experience at Hibbing City Auto Glass was outstanding. They made the process of getting my glass replaced and dealing with the insurance very easy! I could not ask for better service or for better quality of workmanship.
John P., Pengilly, MN
Super impressed with attention to detail. I glad an expired State Park sticker I told them not to worry about. Beyond that, the installer must have spotted my oil change reminder I had played in the speedometer. They put it up in the corner of the new windshield. So cool. Thanks.
Kurt F., St Cloud, MN
Very fast and courteous service. Job well done!
Patricia M., Buhl, MN
I received a complete run around with the insurance company and Amanda took charge and made the entire process so much more manageable. Easily the best customer service that I have ever received. Thank you!
Keith N., Sartell, MN
I really loved the fact that my windshield was done by the time promised. Being able to stick to their word is a big deal. Thank you so much for going above and beyond!
Thomas J., Waseca, MN
I can’t notice where my windshield was repaired. Great work!
Jill K., Hayfield, MN
Everything went great and no problems occurred.
Terry O., Wahkon, MN
Very friendly customer service! Thank you!!
Aaron R., Sauk Rapids, MN
Made apt, tech showed up on time. Work was performed as expected. Extremely satisfied. Thank you City Auto Glass!!!
Paul K., Hanover, MN
Very pleased with City Auto Glass I used them when I needed my windshield replaced I had them repair the huge chip and when I didn’t like the way it turned out, they did the full windshield replacement and they made it work around my schedule so it was a no brainer when my husband got a crack in his windshield. Will definitely be a repeat customer!!!
Steven S., Lewiston, MN
I was very happy with the professionalism and clarity of our technician Josh.
Amy C., Grand Rapids, MN
From start to finish excellent service! Exceeded my expectations!
Mia G., So St Paul, MN
The technician was very friendly and seemed to go above and beyond to make sure that I had a quality installation – he installed the windshield as if he were installing it for a family member.
David N., St Paul Park, MN
Awesome company to work with. I scheduled between 7:30-8:30 and they were @ my work before that time ready to go Awesome customer service, and great work.
Andrew E., Fridley, MN
Process was made easy. Timely. People on all ends were very nice.
Amanda B., Minneapolis, MN
Prompt, professional, and friendly. very pleased with this experience.
Dallas G., Spring Valley, MN
The whole process couldn’t have gone any smoother. Very impressive!
Brad S., Eagan, MN
I thought it was excellent and very quick service.
Clifford M., Alexandrea, MN
Not only did the guy fix my windshield, he took a few minutes to clean all of my windows and mirrors. It’s refreshing to see people go over and above these days.
Maureen B., Sauk Center, MN
Nick was very efficient and knew what he was doing. He did not rush through it, but looked at it and figured out how to do it and do it right the first time. He took extra time to look at different approaches to installing to make sure he installed it once and it was correct. He didn’t have to redo anything. It was great.
Virginia O., Watkins, MN
I am Sooooo Thankful to the claim rep. that was handling my claim!!! He was Soooo Helpful, along with Patient, Courteous, and Empathetic!!! Wish more people were like him!!!!!
Tammy H., Hibbing, MN
Everything went well the glass tech was very professional and knowledgeable, he was right on time when he said he would be here and was polite and knowledgeable.
Duane P., Waterville, MN
Top Notch!!! Thank you for making this experience a great one!!!
Todd W., Lake Crystal, MN
Tech was really friendly, courteous, and helpful. Gave me a ride home, after I dropped my car off. He did a great job and was clean and neat, as was his work. I’ve never had my windshield so clean. I’ve never met this guy before, but you should be proud of him. Thank you so much.
David S., Willmar, MN
Fast, professional service. I was impressed!
Melissa P., Washburn, WI
The whole overall experience was excellent. Great job everybody!
Joshua S., Winona, MN
Did a good job would recommend to friends and family service was nice and quick.
Rafael B., Melrose, MN
Prompt, friendly, courteous service. Very satisfied.
Steve H., Apple Valley, MN
Love everything about your service Thank you.
Larry W., Forest Lake, MN
You guys did great work, I was very happy!
Brad S., Chanhassen, MN
Great Place, Excellent service, quality results, super people!!!!
John C., Esko, MN
The tech who installed the glass was awesome.
Gary A., Champlin, MN
Fast service! Repair was completed within a couple days of claim. They explained how repair would happen and what to expect. Any questions were answered promptly. Thank you.
Sara W., Hopkins, MN
Everyone was friendly and helpful, and I had good customer service.
Julie F., Cottage Grove, MN
The service people were great, polite, and did a fantastic job. I would recommend your company to anyone who asks. Thanks for a great experience.
Charles K., Rochester, MN
The technician, John M., went above & beyond to replace our windshield within the very restrictive time constraints. He came to our home for initial replacement within the short time required. when there was a problem with windshield (apparently defective), he promptly ordered a replacement windshield & again came to our home & replaced it within the very short time frame needed. We would definitely recommend City Auto Glass.
Jon N., Emily, MN
I was given an appointment within days of filing the claim, and the work was completed before the START time I was given. The workmanship was perfect, and I experienced great customer service.
Juan G., Byron, MN
Polite, efficient service man.
Richard M., Nevis, MN
Wonderful service and was able to work with customer service (who worked with my insurance) to get a Nissan windshield as my replacement – VERY satisfied!!!
Amanda B., Eagle Lake, MN
Excellent service from 1st contact to end of job. Everything was handled by repair company beyond my expectations.
William N., Winona, MN
From start to finish, the process was quick and painless. My insurance company responded quickly and directed me to City Auto Glass. The customer service representative set me up with an appointment to have my windshield changed right where I work. The service technician called before he arrived and replaced my windshield in a timely manner. he did a great job and cleaned everything up when he was finished. Thanks for a job well done!
Jana J., Watson, MN
I brought my dog along and went for a hour long walk while my glass was being repaired. When I got back to the shop my care was ready to go and I hopped in and left. Very pleasant experience.
Mary H., Afton, MN
Very friendly and professional. Definitely would recommend to others.
Paula E., Farmington, MN
Speedy, efficient service. Last minute call to replace and everything performed quickly and the technician was extremely helpful.
Brian A., Maple Grove, MN
Aside from a minor issue with the new windshield arriving defective, I was very pleased with my experience. Abby P. was a Rock star at coordinating everything for me.
Thomas H., Anoka, MN
Super nice technician and service rep I talked to! Whole process was made really easy by the company and the people I talked to. THANKS!
Kathy H., Duluth, MN
Everything went exactly as stated, was happy with outcome. Also technician pointed out I was missing a moulding strip on the roof of my car, has no idea it was gone. I appreciate he told me about the problem!
John C., Minneapolis, MN
My windshield replacement was done fast and the quality of work was A-one. The tech was pleasant to talk to and was very nice. Thanks for the great job. I have already informed friends and family about the quality of work from City Auto Glass. Thanks.
Brian V., International Falls, MN
Great work, very timely and clean.
Donald R., Virginia, MN
Thad S. did a great job, very nice guy.
Terry S., Cannon Falls, MN
The technician was super friendly and polite, easy to work will called and arrived when he said he would. He was honest and upfront with everything!
Brandon H., Madelia, MN
Your service was awesome. The finished work was excellent and very promptly done. Everyone was courteous and helpful. I was not expecting such a good experience. Thank you!
Rochelle S., Grand Marais, MN
Very professional and high quality service.
Tim A., Hibbing, MN
Fast, on time, good work service.
Olivia M., Wheaton, MN
I missed the initial call after my insurance company contacted City Auto Glass. I called back and was promptly taken care of. The appointment was made based on my schedule and they arrived when they said they would be there. It was nice that we only had to have the chip repaired and avoided the expense of replacing the whole windshield. We cannot tell it was ever chipped and the insurance company saved approximately $850, which will help our insurance premiums stay lower.
Deborah T., Andover, MN
Top notch, professional, courteous, and timely repair. Mike is a great technician. Kudos to your organization!!
David T., Litchfield, MN
Matt H. was very good to work with and did a great job.
Bruce C., Shevlin, MN
I enjoyed the gentleman who performed the work, he came straight to my business and took care of my brand new car. I greatly appreciated that he also vacuumed the dash and cleaned up after himself when he was done!! Great job, Thank You
Debbie R., Kimball, MN
Very satisfied with the quickness of your service.
Denise A., Hibbing, MN
I’ve heard of on-side windshield repair and replacement, but was skeptical. I didn’t arrange drop-off of my vehicle and couldn’t take off time from work to do it, so I gave this option a try when my insurance agent asked if I wanted to go this route. The person setting it up took very good notes and other than leaving my vehicle open that day, I hardly knew they were there. I came out to the work done and instructions on the tape and warning not to wash my car for amt. of hrs. LOVE this option and the work was superb. Thanks for making my life easier. It was so refreshing not having a hassle and disrupting my life to get something done!
Richard E., Fosston, MN
Wow Jon M. came to my work place and replaced my window and it was great I didn’t have to wait or drop my car off. Thank you so much.
Gregory K., Brainerd, MN
Prompt. Courteous. Professional. Thorough explanation of repair that was performed.
Joel P., Annandale, MN
Wonderful service and really liked the man who took care of our truck, great job.
Merry W., Superior, WI
My technician was great, explained everything to me while he was doing the job. He was on time & cleaned up afterwards… good work & nice guy.
Katie B., Bloomington, MN
Impressed with how quickly this claim was processed and what a professional the technician was. Our insurance was fantastic.
Marilyn G., Superior, WI
Rainy weather delayed our appointment but the communication was outstanding and all went smoothly as promised.
Karla K., Owatonna, MN
Thanks so much for this experience!
Wendy H., Maple Grove, MN
Great quality, great service – from the initial phone call, scheduling and final repair. I couldn’t believe how the crack almost disappeared after the repair. Great Job!
James B., Big Lake, MN
It was so nice having them come to my house for the repair and Jason was very courteous are friendly.
Stacy R., Hibbing, MN
Very capable and friendly technician who worked quickly to get the job done. The work was done seamlessly in my own driveway which was very convenient.
Ronald R., Rochester, MN
I would like to thank the technician who installed the windshield for taking the time to reinstall the rear view mirror that had been knocked off months ago. We had the glue to put it black on after the new glass was put in.
Steve S., Rosemount, MN
There was a mix-up with the windshield style. Lisa, in the office, was so good to work with and handled it quickly. She made special Saturday accommodations for me to get my repair the very next day. I was very pleased.
Dawn H., Pine Island, MN
They did an excellent job making sure they had all the parts (in my case molding) to have the service done correctly the first time. They followed up and made sure they called back as soon as the molding was in. The extra miles of cleaning my front floor and buffing the headlights was very nice and unexpected.
Shannon B., Brainerd, MN
Everything done as promised. Thanks!
Nathan W., Grand Rapids, MN
Couldn’t have asked for better customer service. City will be the company I recommend from now on!
Dana L., Rosemount, MN
Super awesome customer service! They came to my car at work and the gentlemen who did the work was very friendly and did a great job! I would highly recommend this service to anyone!
Tyler W., Cloquet, MN
This was the second time this year that I needed to replace a windshield. The first one was in the spring on a different vehicle. Both times I used City Auto Glass and I was completely satisfied. Your staff and technicians are very professional and friendly. If I find any friend or relative in need of glass replacement/repairs I will highly recommend City Auto Glass.
Edward K., Montgomery, MN
Awesome job all around — customer service representatives were very nice, techs did and excellent job and left the car clean.
Cole B., Rochester, MN
I had an excellent experience with this repair. After the repair was completed, I asked the tech (Josh M) a couple of questions and was impressed by his answers. This is not the first repair I’ve had done here. I’m Completely satisfied with the work which is different from the repair I had done by Safelight Auto Glass a few years ago, they will never touch any of my vehicles again. THANK YOU CITY AUTO GLASS.
Art A., Zim, MN
Everyone was helpful and reliable-and the work was done o my care in the driveway while at work. The chipped windshield was perfect! Does it get any better? Thank you City Auto Glass-a team of experts who are great to work with!
Charles S., Duluth, MN
I meant to call you and tell you how happy I was. The service guy gets a 10++++. I was totally impressed and meant to call my insurance agent to share my experience. Thank you for making it hassle free!!
Penny F., Aldrich, MN
City Auto Glass replaced a front passenger’s window within three hours of the customer representative receiving the claim. The replacement tech called a few minutes before arriving, helping me work around other chores. The work was done quickly and carefully.
Marlon G., St. Paul, MN
Very nice techs, and helpful with all my questions.
Aiden G., Lakeville, MN
Thank you! I appreciated the prompt, professional and quality service.
Shannon F., Duluth, MN
They did a great job and I added another car when they came and took care of that as well.
Jan L., Shakopee, MN
Pleasant, friendly & competent technician who completed the job early in the day which allowed us to make a necessary appointment.
Nancy B., Oakdale, MN
City Glass did an awesome job – extremely timely and responsive and very professional workmanship. You guys can fix my auto-glass EVERY TIME!
Ben N., Rockford, MN