Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences:
Everything was handled from start to finish, from the insurance agent, to the insurance company, to the glass repair company, to the tech that came, quickly and politely. It was as painless as it could be. I appreciate it.
Mark B., Kerkhoven, MN
Thank you! It was a quick, fast, and easy process and the tech that came out was great and informative!
Nicole D., Winona, MN
Was done in a timely manner, the gentleman was great with letting me know how long it would take and what to expect. Was very easy to call my insurance and have a time you could come replace it, within the same week. Great experience all together Thank you!
Dan M., Brainerd, MN
The technician was very thorough and did a great job. I had another company many years ago replace my windshield from a rock hitting it, and the side strips came unglued not long after. These seems to be holding quite well. Very happy with this job!!
Elizabeth A., Eagan, MN
Cathy was a very big help in getting everything coordinated. She is a big A+++ employee. Thanks, Cathy for all your hard work!
Ken L., Maplewood, MN
100% satisfied. I was nervous about breaking the original seal with the glass replacement, but you would never know it wasn’t original! The technician did an awesome job!
Karen Y., Minnetrista, MN
The technician told me how long it would take to replace the windshield and the job was completed in less time. They also transferred the oil replacement sticker and remote starter to the new windshield.
Carole M., Mankato, MN
The technician called to confirm the time he would be there and it didn’t work for me. He was more than accommodating to change the time to meet my needs. Great Customer Service!
Melissa A., Goodview, MN
I’ve had to use my glass coverage through you guys a couple of times. Every time you do an amazing job. Thanks.
Brandon F., Oakdale, MN
Fast and easy. Showed up when they said they would and took care of everything.
Dianne P., St. Paul, MN
Your service and technician was exceptional. I am very satisfied. Thank You!
Harris N., Maple Grove, MN
Great Job! Great Customer Service!
Augustine P., Fridley, MN
On time, great job, courteous desk. What more could you want? Very satisfied.
Gary T., Cape Coral, FL
Your technician came earlier than expected and had my glass done in about 30 minutes. He was very friendly, professional and quick with what he did. My glass is shiny and almost seems to have a little tint to block out the sun rays a little more which I love. Thanks for the great service.
Jermain F., Collegeville, MN
Everyone was helpful, professional and timely. Very good experience! Thank you!!
Tammy H, St Paul Park, MN
Thanks for the prompt service! Greatly appreciated!
Nicole E., Cottage Grove, MN
All around great job. Highly recommended.
Gregory M., St Paul, MN
Absolutely great. I stopped in to see if they could fix the chip, they did it on the spot as I was talking to the insurance people. Red Lowen runs a great shop!!
Marc S., Hibbing, MN
Our technician went above and beyond. I asked him about some assistance with my other car and he was able to help me. I really appreciated his willingness to help.
Pala T., Columbia Heights, MN
It was quick, in and out, hardly even noticed anything was done…Except that my car was in better condition than when I left it! SUPER!
Amanda L., Inver Grove Heights, MN
Technician was very polite, professionally. Had a good attitude, he listened and was positive with me and my children. He answered all my questions, and was careful with my vehicle.
Daniel H., Brooklyn Park, MN
The two people I dealt with were excellent. I believe their names were Engela who helped me on the phone and was very patient with me and my bad hearing and a poor connection with Allstate rep.. The installer was Mark, a super efficient guy.
Vincent B., Edina, MN
Installer was professional and courteous.
Kevin G., Brainerd, MN
Excellent experience from start to finish. Prompt and professional service.
Erik H., Duluth, MN
I was very please with the service I received. Very friendly and had the windshield replaces in no time!
Mary D., Apple Valley, MN
Your service person was outstanding. He was there ahead of time, fixed the chips and taught me some very interesting things about the strength of glass. And the fix is perfect. Keep up the great work.
Joel B., St Paul, MN
I was totally happy with Mike’s work. He was professional and friendly – a pleasure to work with.
Cheryl L., Milan, MN
Everything about this service was first rate; people did what they said they would and quality of repair was excellent!
Davis J., Minneapolis, MN
The technician was great. He noticed other damage to my vehicle from the incident I had that the glass broke from. He was very professional and helpful. Great experience all around!
Nancy M., St Paul, MN
Outstanding service gentlemen!
Katherine B., Glenwood, MN
I couldn’t have asked for better service. Thank you very much!
Curtis M., Spicer, MN
Technician was great . Great service and windshield looks like new again
Linda M., Cottage Grove, MN
Always an outstanding service.
Jason B., Ramsey, MN
I was home when the service rep arrived and he was very professional and went through the replacement process. Very happy with the service provided. THANK YOU!
Gregory G., Hastings, MN
My agent, Earl Hamilton recommended your services for my windshield replacement. His recommendation was spot-on, you guys did a great job.
Kyle C., Two Harbors, MN
The glass technician was very personable and friendly. He did a grata job! I would recommend city Auto Glass to everyone of my friends and family.
Ronald H., East Gull Lake
I have already recommended you to several co-workers. They watched as the work was done and asked questions about previous work you’ve done. Excellent. Thank you.
Terry O., Mankato, MN
Very pleased with your service.
Richard R., Columbia Heights, MN
Great customer service. Very prompt. Helped me file my insurance claim.
Paula B., Gilbert, MN
I am the owner of Moe and Nevin Adjusters. You did an excellent job and I was impressed with your office staff and installer. Thanks!
Scott M., Proctor, MN
Jon seemed very knowledgeable and did a great job.
Travis A., Ironton, MN
The person who cam out and fixed my windshield was quick professional and friendly. He did a great job and was a consummate professional.
Aaron S., Lakeville, MN
It was a very positive experience from beginning to end. Thanks!
David Z., Eagan, MN
Great job!! Professional and friendly technician!
Sandy B., Eagan, MN
Technician was very nice, courteous, arrived on time, worked quickly. Everything seems to be fine.
David E., Minneapolis, MN
Friendly employees. Prompt in scheduling and completing work.
Julie W., Woodbury, MN
Great service! The technician was there right when he said he would be there. He was very friendly and fast.
Corinne L., Oakdale, MN
Good job Mike!
Ron L., Litchfield, MN
I have no complaints. Awesome tech, awesome customer service.
Mary P., Cottage Grove, MN
Very good service, in and out in less than hour.
Clinton G., Waterville, MN
Very happy with service!
John & Carol K., Rochester, MN
Very good service and completed on time at my home.
Bob B., Apple Valley, MN
Quality and flexibility were much appreciated!
Jim C., Breezy Point, MN
Your technician was very personable and did an excellent job. The entire process was so convenient, I wouldn’t go anywhere else.
Brian F., Maple Grove, MN
Nicely done and very timely.
William K., Sauk Centre, MN
Every part of the process was handled very professionally. I was very satisfied with the overall experience.
Michael H., Long Lake, MN
Great service, great technician.
Alan J., Browerville, MN
My tech was so respectful and quick.
Linda W., Woodbury, MN
Totally professional, very polite and efficient.
Jerry L., Wayzata, MN
Everything exceeded my expectations!
Linda M., St Cloud, MN
Excellent, timely, professional service.
Terry N., Duluth, MN
Gary P., Edina, MN
Techs were easy to talk to and very knowledgeable. Would definitely have them do my work from now on.
Darren P., Eveleth, MN
Both young men that installed our windshield were hard working and respectful. We were very satisfied with their work.
Larry B., Madelia, MN
Your staff was friendly, very knowledgeable and the job was done right on time. Thank you!
Cathy H., Duluth, MN
Have never needed glass replacement before…no idea how it worked but was amazed at the service. The installers were professional, friendly, & speedy at finishing the work. A few days later I had to drive to Lake Crystal and back in a rainstorm and not even a hint of a leak in the windshield!
Sandra F., Mankato, MN
Excellent work guys. Thank you for the good job and for your care in replacing the windshield on my Vette.
Joseph G., Cloquet, MN
The guy was very courteous and answered all my questions professionally. Nice guy.
Gene P., Buhl, MN
Late change in location handled and confirmed by staff to allow next day service to occur promptly.
Jeff W., Rosemount MN
Everyone I encountered was very professional and did a great job.
Karen M., Hugo, MN
The technician was very nice and explained what he did on the 2 cars I had new windshields put on. I liked the fact he sanded the rusty part where windshield had been leaking when it rained and also painted it. No leaking now when it rains. It’s nice when people do those extra steps.
Richard R., Maple Grove, MN
Totally happy with service.
Mary H., Hastings, MN
Great work and work was done quickly. Keep up the great work and service. Satisfied customer.
Dan C., West St Paul, MN
Could not have been better- all work, quality, courtesy, etc. excellent!
Brad D., Saginaw, MN
As always, Rob Swor, my Farmers insurance agent, had a great referral for a window problem that I had on my truck. Thanks for the referral to City Auto Glass. Great job by all parties.
Jason M., Hermantown, MN
Technician was very courteous and had a good technical expertise, as well as being very proficient.
Arthur L., Alexandria, MN
Quick, professional service. Highly recommend. Appreciate the quick turn-around with getting required parts. Great job!
Tamera F., Waconia, MN
Nothing but friendly service from start to finish!
James D., Sauk Rapids, MN
Great service tech, very accommodating.
Thomas C., Minneapolis, MN
My insurance rep is awesome. The glass technician was personal and professional.
Paul S., Clitherall, MN
Ya done Great!
John D., St Cloud, MN
COULDN’T HAVE BEEN SATISFIED BETTER!!! Great service!
Sunil K., Maple Grove, MN
Jason did a great job! He was very efficient & courteous! We would highly recommend city Auto Glass to our friends & family. Very satisfied!
Peggy K., Keewatin, MN
The time line I had was 12-4, and I was hoping it would be early in the afternoon. So, was surprised and happy that he was in White Bear Lake, and was 11:30, would it be ok to come now he said? Said yes, and he was here in about 15 minutes, and finished the job in about an hour, was happy with the work and got done earlier than I thought!
Phyllis C., White Bear Lake, MN
Thank you! You made glass repair easy!
Erin F., Eveleth, MN
The technician was very considerate of me and my time. I rushed home, before I picked up my son, to meet him so he could install my windshield and once he told me how long it would take he had no problem with me going and picking up my son first.
John & Jennifer S., Two Harbors, MN
The service technician, Klint, was meticulous about the installation. He also explained after care of the windshield upon completing the job.
Mary C., Apple Valley, MN
It is the second time that your technician has replaced my windshield. He is both well qualified and friendly. While I hope I won’t need him in the future, if I do, I will definitely use your company!
Reverend Thomas W., Winona, MN
They took care of everything for us including contacting our insurance company. This made it so easy for us. Thank You.
Carrie H., Le Center, MN
All good! No problems here! In and out in no time. Thanks!
Paul B., Blaine, MN
Very professional technician who came to my house to replace the glass. The entire situation was taken care of with the least amount of inconvenience to me. I would recommend City Auto Glass for the quality of their work and overall professionalism.
David Z., Hopkins, MN
I was notified when to expect the technician and he showed up at the given time. He was very friendly and professional. I would definitely recommend your service to everyone.
William & Ginny Y., Two Harbors, MN
Excellent job, You have done all of our glass repair, also our motor home.
Delno R., Inver Grove Heights, MN
The wrong windshield was ordered for my vehicle so that when I arrived for my appointment it was clear there would be significant delay. The lead technician immediately ordered up a loaner car for me so that my day was really not interrupted. I appreciated this very much, and was impressed. I’ve had several experiences with this provider and will continue to use and recommend their services.
Stoddard C., Hastings, MN
Very professional and helpful!
Randi & Kevin K., South Range, WI
City Auto Glass and State Farm made the process super easy for me!
Laura B., Andover, MN
Technician was very accommodating. He did a good job. Pleasant to visit with.
James S., Spicer, MN
Thank you for the service. Technician called before coming out, he also gave me the option to take care of it earlier since he was in the area. That was good for me because I got the job done earlier.
Nazir B., Bloomington, MN
We have used city auto glass several times and each time has been great.
Randy O., St Peter, MN
Spectacular, timely and couldn’t be better!
Tanya B., Meadowlands, MN
The guy who came out to replace the windshield was very understanding with my time crunch and did a great job. Great experience!
Savannah R., Maple Grove, MN
Fast service. Customer friendly company.
Linda A., Rosemount, MN
Prompt and courteous. Most important aspect is to be able to show up within a 2 hour appointment window which was done.
Reid H., Richfield, MN
Mike M was very professional with his installation. I had a couple of questions for him which he answered thoroughly. Would definitely recommend him/your company.
Shawn D., Rochester, MN
Thank you for the professional service from the claims rep to the technician it could not have been easier. It was great customer experience!
Patrick P., Winona, MN
Very happy with services!
Adam P., Racine, MN
The job was done as promised,when and where promised, and by a tech who knew his stuff. Excellent!
Cliff T., Fridley, MN
Thanks for showing me the new window before putting it in and all your help with the other questions I had.
Scott E., Winona, MN
I really appreciated my technician’s customer service. He was very professional and curtious. Kudos to that young man!
Marcia C., Rochester, MN
Fast excellent quality service. Thank you!
Donald N., Wadena, MN
I ran into Tom Fleury at my work and he gave me his card and told me when to call. My phone call was promptly answered and they figured out all the insurance details for me, even calling my insurance agent to find my coverage. Nice
Rebecca V., South St Paul, MN
Stephanie (the lady on the phone) and Tom P. (the technician) were both happy and cheerful and helpful. Really nice people to work with. I gave Tom some cookies.
Steve P., Chanhassen, MN
John M., Bloomington, MN
Due to circumstances beyond my control, I was running late the morning of my appointment. After speaking to the technician, we determined I would likely still be able to make it to the area that he was supposed to meet me to fix my windshield. He was very accommodating and pleasant – and, as promised, was waiting for me when I finally made it there. I would have completely understood if he was unable to wait, but I really appreciated his flexibility and willingness to do so. While it wouldn’t have been a huge deal to reschedule, it was sure nice to not have to.
Michelle K., Fridley, MN
I would have to say that it was so easy to get my windshield changed. The professionalism of the technician was very nice.
Sherri B., St Cloud, MN
The technician who performed the work was excellent. Both in work performed and customer service. Should be promoted! !!!!!!
Warren H., New Hope, MN
I was impressed with how fast my windshield got repaired. I loved the email updates and notifications when the rep was coming to my home to fix my car and when he was completed with his work. I had a great experience.
Mindy M., Brooklyn Park, MN
Top of the line people I dealt with. The service guy was outstanding!!!
Ted K., Woodbury, MN
City Auto Glass did a great job ! I had a small squeak after the install and it was promptly repaired after I called them a few weeks later. I would recommend this company to anyone. Thanks for doing a Great Job !
Clark K., Cottage Grove, MN
I needed fast service. City Auto Glass were the only ones who could help and they got it done the same day I called, and within 2 hours of my arrival! Awesome job!
Ben M., Eveleth, MN
Start to finish, the process could not have been easier. Thanks for doing such a great job!
Paul, J., Plymouth, MN
I have never been more satisfied with a glass replacement. He was quiet, efficient and needed no help or direction. Wasn’t long and he was done, he spoke to me a moment – he was the best! The service from City Auto class was thorough and complete. They get a 10 out of 10!! Thank you!
Dennis & Joanne W., St Charles, MN
Service technician, Mike, was very good at what he does and did an excellent job, on time and very pleasant!
Stephen E., Faribault, MN
Good experience, very happy with repair.
Steven & Roberta F., Mankato, MN