Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences:
I had numerous time challenges but the coordinator did a great job following up with me ensuring that the work was scheduled and done properly. The technician was prompt, knowledgeable and efficient…because of both of their work and dedication, I recommended that a friend of mine did his work with you…. his was completed a couple of days ago. Keep up the great work!
Jeff H., Robbinsdale, MN
Our service technician was friendly, professional and capable, he did a great job.
Erin T., Cold Spring, MN
I was received at the door with a smile, great phone support prior to appointment too. Work done in timely manner. Thanks!
Carla N., Minneapolis, MN
Everything was quick and professional!
Gordon L., Farmington, MN
I chose Auto Glass because they previously re-glued my rear view mirror and did not charge me. My second experience with them was flawless and I will recommend them.
Susan L., Poplar, WI
Top notch service! Very professional and pleasant to deal with.
Thomas C., Hibbing, MN
The service was absolutely great and efficient. You guys came and picked up my car within an hour of the phone call and had it returned to me in under two hours. Very fast service and completely satisfied!
Jonelle S., Duluth, MN
Efficient, easy, staff was helpful all throughout the process. I left my car at the shop so I needed a ride. That’s a nice feature to the service they provide. On time as promised. Easy to make the appointment, too.
Dennis & Kim D., North Mankato, MN
Above and beyond! Great service. Great job!
James S., Rochester, MN
We are very satisfied with all the experiences we’ve had with Auto Glass Service.
Rodney M., Babbit, MN
I wasn’t present for the window replacement, but my dad was. He said everything went just as smooth as could be. He was quite impressed, actually. Thank you!
Jenny H., Houston, MN
I was very pleased with the service.
Loren O., New Hope, MN
My time at your business was so good, the only thing better would have been donuts. The office workers were pleasant among themselves which you don’t hear often. Thank everyone.
Lance B., Mendota Heights, MN
I’ve had 3 windshields replaced by City Auto Glass. I’ve always been satisfied by the quality of the work and how my windshield is cleaned and is so clear after a repair. I’ll never go anywhere else!!! Even my insurance agent uses you!!!
Shena C., Oakdale, MN
Very prompt and friendly service with excellent repair of markedly cracked windshield.
Richard F., Mendota Heights, MN
Very nice job!!
Marcus M., Duluth, MN
My installer Nick did an awesome job. Very polite and courteous. I would request him again.
Carrie K., Braham, MN
Thank you so much for helping fix my windshield! I was impressed by the level of expertise of the customer service representatives and found it easy to schedule an appointment. Additionally, the ability to have a loaner vehicle for the day made it really convenient. Thank you! I can finally cross that ‘to-do’ off my list!
Joelle O., St Paul, MN
Entire staff was very helpful and professionally done. I will return if I have any other auto glass needs.
Dan K., Rochester, MN
The office had a nice waiting room with refreshments which was great so I could enjoy a drink while I waited.
Gerald F., Richfield, MN
The tech that gave me a ride to work and brought my car back was very friendly and professional.
Susan G., North Mankato, MN
Amazing service. Looks great. Kept me informed. What is not to love?
Lorrie G., Minnetonka, MN
So far we are very pleased with the windshield replacement. I am hopeful that there will be no problems with it in the future, but for now we are very satisfied with our City Auto Glass experience!
Kathleen F., South St Paul, MN
Our technician did a great job and was a great guy.
Cindy T., Farmington, MN
Very professional, courteous, and helpful. Performed great work and on time, thank you!
Wade P., Foley, MN
I had a schedule change the day of my scheduled replacement allowing me to drop the vehicle off earlier than the tech was scheduled to pick it up, and the repair was completed much earlier than anticipated allowing for more freedom in my schedule. City Auto Glass was very accommodating and easy to work with.
Scott G., Elk River, MN
Rachel and Amanda were pleasant to work with! They were accommodating with my schedule. I dropped off my truck because I was leaving on a business trip and when I returned it was all taken care of. Thank you for the wonderful service!
Nathan P., Melrose, MN
We have used City Auto glass previously. Great service.
Sherry K., Cottage Grove, MN
The service was completed quickly, perfectly and in the time frame I needed it to be done. GREAT JOB!!!!!!!!!!!!!!!
Connie R., Scandia, MN
My agent is always very helpful and professional, A GREAT GUY. The office help is also excellent.
Richard A., International Falls, MN
Great job and it was completed in about 30 minutes. Thanks!
Robert C., Minneapolis, MN
Fast friendly A+ service all around.
Steve D., Duluth, MN
The technician was very helpful and friendly. Highly recommend this company and the tech to family and friends.
Heidi G., Montgomery, MN
The glass installation tech did a great job!
Mike N., Proctor, MN
I was running late and. Your staff was very accomidating. I felt like they did everything they could to make appointment changes that worked for me. Happy Holidays to all!
Lois P., Rochester, MN
Sadly, I had been borrowing use of this car from a generous family member and it was broken into one night recently in the downtown area. They smashed out the driver’s door window completely. After talking to the insurance agent the next morning, I was pretty amazed when someone from the glass company called ME to arrange to get the work done THE SAME DAY. Within an HOUR of when I spoke to them, I was sitting in a repair facility only a mile or two away. Within 45 minutes the work was completed and the tech was very nice and obviously did a great job. The new window works just like new, and you could not tell it from factory in appearance or it’s operation. The experience took away a lot of the pain and frustration of the situation, and instead left me with a pretty refreshing feeling about the insurance provider, the agent that handled the matter, the fact that there was no charge or deductible to pay, and the glass company they suggested obviously jumps very high for them to maintain their working relationship- which is in turn passed down to the customer in the form of fast, knowledgeable effective glass-tech service. What a refreshing experience considering the circumstances. You may use my comments, but please do not reference my name or the name of the insured.
Name withheld at customer’s request, Champlin, MN
Your office staff were the best!
Julie N., Sauk Rapids, MN
Above all, was fast, professional, and good quality repair work. I used mobile service so it was repaired in my garage. Technician was very polite with a smile on a pretty cold day. Thank you Lisa Y.
Lisa Y., Champlin, MN
It was finished at the time they said it would be. It looked great and I should have done it sooner, so easy and they were so helpful, thank you all.
Steven & Donna P., Eagan, MN
Your staff did an excellent job on my windshield. Quality work and done on time as promised.
Earl R., Duluth, MN
Super job by everyone at the shop!
David J., Duluth, MN
Thank you for the courteous service. The scheduling was convenient. The technician was neat, organized and did nice job. He left my truck clean. He even reattached the plastic cowl the was broken before the windshield was cracked. Thank You.
Steven B., Spring Valley, MN
From the representative who helped me with my claim to the technician who installed my windshield this was a seamless effort on my part and the work done was by far the best I have experienced in glass replacement. Andy was very professional, did a great job and completed the work in less than the time quoted.
Bob M., Oakdale, MN
Would come again if need be for all my auto glass.
Darmon J., Oakdale
It was great that they worked with my insurance while I was on the phone with them. One call service you gotta love it.
Cindy E., Hastings, MN
He was friendly and so nice to talk to. And he knew what he was doing, explained stuff as he was doing it.
Gordon N., Rice, MN
Customer service on the phone was wonderful, I got in very fast and my glass was done perfect!
Megan R., Chisholm, MN
Friendly, courteous and completed the job on time, couldn’t ask for more than that.
Ronald K., Andover, MN
City Glass has done work for me on previous occasions and their quality and service is always the best. Their technicians really know the business and I always feel my new windshield is better than the original.
John L., Fairmont, MN
Jesse was great, I hope he continues to do more work around Two Harbors.
Mark S., Two Harbors, MN
Keep up the great service, thanks!
Jeff P., Richfield, MN
I was glad to hear from insurance company that City Auto Glass was their chosen repair center. I have dealt with your repair center for years when I was employed and I never had to worry about any repair knowing it would be done right. In the future if I need glass repair you will be the place to call. Thank-you for the service and keep up good work.
Randall & Marcia J., Duluth, MN
Service was great – would use City Auto Glass again and would recommend to family and friends. The technician was efficient and friendly and did a great job.
Robert B., Rochester, MN
Everyone I was in contact with was very nice, pleasant and very informative!! The facility was also clean and pleasant as well.
Susan B., South St. Paul, MN
The office staff was extremely pleasant and helpful. Thanks for the great service.
Mitch M., Rice, MN
Very professional and friendly people to work with.
Todd T., Spicer, MN
Thank you for the great service!
Tom C., New Prague, MN
The technician was prompt, courteous and knowledgeable. He came prepared for cold weather, set to work immediately and finished promptly. He was professional in every way and we were very pleased with his work.
Aaron E., Saint Peter, MN
City Glass got my car in within 2 days. The technician was prompt, and the work was finished on time. I’ve had the new windshield for a week, we’ve taken a long winter trip and it’s given us no problems. I’d recommend City Glass to any of my friends.
John W., Minneapolis, MN
Very nice customer service!!!
Luann B., Pine Island, MN
Service was great, people were friendly and very professional, shop office was inviting and clean, technicians were very professional.
Susan S., Rochester, MN
You all were great! Thanks!
Angela G., Belle Plaine, MN
The installer was very professional and answered my questions in an helpful manner.
Stephen M., St. Paul, MN
Job well done!
Greg H., Chanhassen, MN
Very satisfied. Your tech was absolutely excellent. Very friendly, courteous and completed the work sooner than promised. Couldn’t be happier with the service I got!
James G., Plymouth, MN
Seriously, great service all around. Could not be happier. Keep doing what your doing.
Jonas B., Minneapolis, MN
Stephanie was very good about contacting me more than once if I was not able to get back to her in a day or so. She went above and beyond by getting approval from the insurance company to pay for replacing a side holder of the windshield (not sure what it is really called) that the technician pointed out was missing.
Rose Q., Andover, MN
Quick, accurate, cost competitive and friendly service, I will call you again when the need arises!
Kevin E., Byron, MN
You did a wonderful job and were on time, did not have to wait, that means a lot.
Mary M., Watertown, MN
The service technicians was very pleasant and went out of their way to make the glass in an older truck work. They patched a leak and made it look great.
Brian C., Belle Plaine, MN
My technician called & came when he said, he was very nice and polite and the job was done in a timely manner. Thank you!
Michelle W., New Brighton, MN
I could not believe how fast they arrived to do the work. I called the insurance company to make the claim and City Glass was installing the new rear glass on a 15 year old car within an hour.
Dave P., Eagan, MN
They called to tell me they needed my car unlocked. I wasn’t available so the technician had to leave but when I called back he was able to come back and complete the job without me having to reschedule. Extremely accommodating.
Jodell M., Maplewood, MN
Everyone I had contact with was very friendly & helpful. The service was fantastic and very timely. Thank You!!
Harvey S., Clear Lake, MN
I had to go to work and not be present when they installed the back piece of glass. I was notified every time someone would be at my car. The work was done on time and the guys were also super nice and polite. The work was done on time and very professional
Nicole S., Eden Prairie, MN
Jean & Scott N., Anoka, MN
I have used City Auto Glass in the past and have been pleased with services provided. The work done on this claim was arranged for by Uncle Dunbar’s Auto Body and the glass repair occurred while my vehicle was in the shop. Having this all taken care of at one time was convenient and helpful. The technician who contacted me regarding the service was friendly, courteous, and professional. Thank you for such an easy and pleasant experience
Robert H., Duluth, MN
The Technician did a wonderful job.
Del S., Minneapolis, MN
Beth was very pleasant and friendly on the phone.
Mark M., Mankato, MN
I was very pleased with the technician – I felt as he could appreciate the amount of care I put into my vehicle and he kept the same standard for the work he was performing. A+!
Ryan C., Rochester, MN
Very courteous service technician and customer service rep. ON TIME! Hard to say that about many services. Good job done and in a timely manner.
Barbara Z., Minneapolis, MN
I was very pleasantly surprised with how nice and friendly everyone was at City Auto Glass and am very happy with the work that was accomplished on my vehicle’s repairs. A very good experience!!! Thank you!!!
Matt C., Jordan, MN
Very happy with the outcome…….very satisfied!
Howard K., Randall, MN
I was totally satisfied with the work. The work was actually done a day ahead of schedule. My technician was very very good. Highly recommended you guys will always be!
Robert M., Maplewood, MN
The work was very professionally completed and I will always recommend City Auto Glass.
Joe R., Little Canada, MN
My husband was with the tech when he repaired the glass on my windshield & said he was a very nice young man.
Todd G., Esko, MN
I cant say enough about the people of City Auto Glass. They seamlessly helped me with my claim to my insurance company, and the technician that replaced my windshield was awesome. He even went as far to save the state park sticker on my old windshield. Thank you City Auto Glass!
Ryan S., Robbinsdale, MN
Great service all the way around. This experience was very satisfying and would recommend to everyone what a great professional service was performed.
Cindy W., Little Canada, MN
Pat, the installer, was extremely courteous and helpful. It’s never fun to have a car window smashed in – but working with City Auto Glass made the process far less stressful. I will look to City Auto Glass for future repairs.
John P., St Paul, MN
My Technician was phenomenal. The entire process went smooth and my windshield…was Perfect. “makes me feel like I own a new car” Thanks again!
William C., Rochester, MN
Loved the at home repair service option!
Sandy & Daniel C., Side Lake, MN
I’m very happy with your service!!!
Steve G., Superior, WI
Tech (Mark) did a great job, in a timely matter, while working around my schedule!
Mike C., Stillwater, MN
Tech did a good job on install of windshield, 5 stars!
Roger & Suzanne J., Springfield, MN
My daughter’s windshield was replaced in the time in that they said it would be and the technician that did the work did an excellent job, very professional. Now my husband is going up to get his windshield done. We will always return to City Auto Glass for our vehicles.
Bruce P., Duluth, MN
Excellent technicians and person on phone! Thank you.
Sandra S., Clear Lake, MN
The technician (Mark) did a great job!!
Patricia P., Cottage Grove, MN
Both the Company Rep (on the phone) and the Tech were very helpful and professional. The Tech did a fantastic job! I appreciate the fact the Tech took the time to explain why my windshield probably cracked.
Charles H., Oronoco, MN
Great service, on time and polite technician. Repair looks terrific!
Luci & Alan D., Woobury, MN
He was almost too punctual. I allowed for an extra 15 when scheduling my appt, and as fate would have it, I was held up by a meeting. He was nice enough to wait for ME, when I’m used to the opposite in many of these situations. Plus, he was friendly and FAST. Definitely no cable guy!
Tom Z., St. Paul, MN
Everyone there was awesome! From the setup to the install, everyone was friendly and professional. You were able to find my claim that my insurance incorrectly processed and had the job done well before my expectations. I cannot thank you guys enough.
Justin D., Chisholm, MN
Everything went as planned and the service technician was very friendly and informative!
Molly H., Wabasha, MN
It was very refreshing to talk to people that know customer service. Very friendly and professional.
Dale & Kathy K., Duluth, MN
Couldn’t have been more convenient!
Ashley K., Inver Grove Heights, MN
Jason V., Brainerd, MN
Every person from the woman in the office to the technician was very professional. I would have no problems at all recommending your company to anyone I know.
Peter F., Maplewood, MN
Very friendly and efficient service!
Vicky K., Eden Prairie, MN
No problems or issues. Smooth process from start to finish.
Joe N., Plymouth, MN
We were very pleased!
Russell H., Grand Meadow, MN
Awesome people, very nice. On a scale of one to ten, a 15!
Scott C., Le Sueur, MN
The technician did an excellent job cleaning up my broken window and installing the new one. He was very calm around my somewhat aggressive guard dog. This experience made the bad news of a broken window better.
Amy G., Zimmerman, MN
Fast, professional repair and the remote service is very convenient.
Dena E., Chisholm, MN
Made a very unpleasant experience bearable!
Kathleen P., Woodbury, MN
Great job, answered all my questions, and had good answers. You guys are great and your work is simply the best. Keep up the Great work!
Charlie B., Duluth, MN
Very good job. Thanks.
Terrance B., Saint Peter, MN
Katie was very nice and the two installers were as well. Very prompt and nice thank you!!
Mark & Lorelle B., Rochester, MN