Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences:
Thank you SO MUCH for the prompt service with my glass repair. I didn’t expect service the day of my phone call, but it came as a welcomed surprise. The service and quality were top notch. I appreciate all the effort! Thank you!!!
Jennifer S., Winsted
The two technicians that installed my glass were very knowledgeable of not the repair that they were making. They informed me of everything else they found. Rust,Knicks, etc…I have never seen such good customer from the phone call down to the technicians. Thank You to City Auto Glass and to the Horace Mann insurance agency for allowing City Auto glass to complete the work. Amazing!
Tywander E., Cannon Falls
I am very satisfied with the repairs. The new windshield was clean and fit perfectly. The technician was very polite and answered all my questions.
Patricia S., Columbia Heights
The claim process and coordination between my insurer and City Auto Glass was simple and took very little time. The customer rep and technician were both professional and good-natured. The repair was done promptly and at the time scheduled. The technician explained the best way to insure the repair held up, the possible failure mode, and what to do in case of failure.
Dave C., White Bear Lake
Very friendly staff, made the claim process easy and set up an appointment right away. The technician was fantastic, he knew how to work on my 30 year old car and I was impressed by his knowledge and Skills and the workmanship. Your company is fortunate to have an employee like him who cares.
Steven K., Cotton
The technician was very friendly and very professional. I love the windshield glass. it was so clear. My granddaughter even noticed the windshield and was very pleased while driving my car.
Margaret B., Minneapolis
Overall, excellent experience in car windshield repair! My insurance company arranged for City Auto Glass to contact me to schedule the service. Repair was conveniently completed on the driveway of my residence. Super easy and hassle free! Thank you!
Michael G., Bloomington
The technician was very professional and explained what could be done. He made sure I was satisfied with the result when he was finished. Very timely!
Tracey W., Hudson
The technician answered all my questions. He also returned my call when I had more. Very pleased with the quality and speed of service. Thank you!
John G., Coon Rapids
I was very pleased with the entire glass replacement experience, from the insurance company’s cooperation to the prompt, professional, on-time actual replacement process. The customer service rep was friendly, reassuring, competent, and obviously focused on complete customer satisfaction.
Gordon P., St. Paul
Very efficient and went above and beyond to accommodate me. Very helpful on the phone and the technician was very good and very friendly-thanks!
Gary S., Shakopee
I had a stress free experience. It was a professional service and I was treated with the utmost respect. Thank you, Kate
Kathleen M., Woodbury
Extremely happy with the whole process from first contact through completion. Will do business with your company again, and will recommend it to my friends, A-1!
Ron F., Duluth
The gal that answered the phone and took down the information was great!!! I was at a Music Event with 25000 people and I requested to just talk to the tech, she made it happen. The tech was one of the best customer experiences I’ve ever had. He was very personable and professional, he didn’t have an easy job to get to us but made the best of it!!! I will forever do business with City Auto Glass because of them. Till the next MoonDance Jam, Thanx both of you, you helped make our weekend great when I screwed it up in the first 5 minutes!!!!
Lawrence & Ashley F., Hibbing
Everyone was great, from the customer service rep that I spoke to on the phone to the technician. I had to call and reschedule the appointment, no issue, no hassle. Travis, the technician was super! He was friendly and professional. As I was watching him work on the windshield he explained the whole process to me. I found it very interesting. The whole process went very smoothly.
David & Marion S., Woodbury
The glass replacement piece itself took time to locate, but Lisa kept at it. The technicians Leroy and another gentleman’s whose name started with a ‘S’ were professional and did a nice job installing the glass and rear view mirror. They were courteous and the work was flawless.
Evan B., Rochester
The installer was great. He was very accommodating and went out of his way to drive to our home to complete the work there. He was a great representative for your business. That is why we refer our clients to your office…Thanks for the great service!!
Kevin & Michelle B., Maplewood
Installer was very considerate, professional, polite and thorough. Quick and easy for us.
Jim G., Burnsville
We had to reschedule once due to weather but the customer service person was very helpful and got me a loaner car so I could bring the RV in rather than risk having a weather delay again. Great service!
Jennifer C., Mendota Heights
Technician Matt L was excellent. Answering questions and detailing his work, very satisfied.
Harold J., Gaylord
Angela, the business end of City Auto Glass, was kind, patient and helpful. It was above and beyond the usual customer service one expects.
Laura N., Arden Hills
Very timely and professional. I love the new windshield. They did a great job!
Patricia S., Eagan
I was very impressed with the workmanship and friendliness of the service rep. I have told family members about a referral.
Debra C., Mounds View
I expected to still have a mark left where the rock divot had been but there is nothing. He did a great job. Thank you.
Joni & Michael V., Lino Lakes
Customer Service Rep, Amanda, was very friendly and courteous. Technician, Nick, was very professional. He took time to explain repair. He was very prompt and courteous.
Michael H., South Haven
All around seamless experience from insurance rep to City Auto Glass customer service to technician. Very easy to work with and committed to providing great service. Much appreciated!
Terri B., New Ulm
Joe F, the glass installer, was very informative, professional and an all-around nice guy!
Kevin P., Burnsville
Very happy with the work and the contact with everyone involved. When the technician called he answered all my questions and even some I had not thought of. Very professional. Thanks for a great job!
Gretchen M., Forest Lake
Needed the glass repaired before the holiday (4th) weekend and they were able to get me in and serviced even though they were fully booked.
Patrick C., South St. Paul
I couldn’t rave enough about the fabulous job and professionalism. I am the happiest that I’ve been with this type of service!
Makya H., Chanhassen
Very helpful, friendly staff. They turned a negative (me breaking the glass) into a very positive experience.
Peggy P., White Bear Lake
Within 20 minutes of talking with the customer service rep, our car was being worked on in our driveway. Within one hour and 10 minutes from our call, the car window was completely repaired and the car cleaned up. Thank you City Auto Glass for wonderful and fast service.
Barbara C., Minneapolis
Fast, friendly and professional. I am VERY satisfied.
Louis B., Minnetonka
Thank you for getting my window replaced so quickly and conveniently! I will definitely recommend City Auto Glass!
Judy H., Willmar
Extremely polite & efficient. I was amazed at how well it went. Thank You!
Jennifer B., Blue Earth
I called two other auto glass places…your company had my problem repaired before the other places even called me back…Thank you!!
Steve M., Eveleth
Very prompt and efficient. I can’t tell where the chip was! Thanks!!
Doris K., Duluth
Excellent 24hr response would use your service again!
Terri T., South St. Paul
Great service! Mike worked fast and was very careful with my car. I would strongly recommend City Auto Glass and Mike to all!
Jeff M., Rochester
Installers did an excellent job + quickly. Were very accommodating. Thank you- nice to see good customer service isn’t dead!
Paul F., New Ulm
I was rather impressed with their friendliness and speed of work. Thanks!
Candee M., Byron
Great great service, courteous, helpful. Can’t believe how great it was!!! Thanks.
Michelle B., Shorewood
Fast! Easy! Professional! I will recommend to others!
BJ W., Maplewood
Technician was prompt, courteous, and friendly. He explained what he was doing and worked quickly. It was a very professional job. Thank you!
Rich F., Le Sueur
He was very informative and very polite. Great personality.
Marsha D., Albert Lea
Very efficient, prompt, very satisfied.
David W., Pine Island
Installer was very informative and friendly, Would definitely use and recommend City Auto Glass again.
Bill B., Owatonna
Thank you for being so quick + accommodating! Good experience!
Sarah H., Janesville
The work performed was awesome, very professional. Great workers. Vehicle was cleaner after they were done than before.
James E., Hibbing
Very efficient, prompt, very satisfied.
David W., Cloquet
“Mark” installed replacement in approx. 40 minutes as promised! Great service from Mark and Angela.
Steve W., Bloomington
Love City Auto Glass! Easy.
Kay B., Litchfield
You were all great! Friendly & Helpful. It was a busy day for you and you replaced our window the same day it was broke. Thank you!
Nic R., Sartell
Thank you for the wonderful service. Your tech was very courteous and did a great job!
Cheryl K., South St. Paul
The tech was very patient with my kids, who wanted to watch his every move. Thank you!
Thomas B., Burnsville
Prompt & efficient! Erik was very courteous & I will definitely recommend to others!
Linda W., Independence
Did a great job of cleaning up after himself + job. on the hottest day of the summer- it was so hot.
Hellen E., Jordan
They went above and beyond. My car wouldn’t start so I could not make it to my appointment on time. I needed to have this done that day because I was leaving to go out of town that night. They came over with jumper cables and picked it up to get the job done on time for me! Thank you!!
Chuck N., Duluth
Very prompt & respectful service. The guys were really nice + professional.
Cindy F., West St. Paul
I screwed up appt. time. Tech was so accommodating + courteous about rescheduling. I appreciated his flexibility so much as I dealt with my elderly mother!
Terry K., Woodbury
Everybody I dealt with, from office staff to repair technician were friendly, helpful and seemed grateful for the business “Nice Job” Excellent work!
Joel K., Sun Fish Lake
This was one the most pleasant “car” experiences I have ever had. Fast, friendly & efficient can’t ask for much more!
Lori S., South St. Paul
I appreciated the convenience of having this done @ place of employment. Very convenient process w/o interruption. Thanks!
Heidi J., Plymouth
The installer even took care of a stain on the interior that he didn’t make! He went above & beyond, you don’t see that often these days.
Jennifer L., Brainerd