Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences:
Absolutely superb… very friendly, very efficient… and very professional… great job…
Carol B., Fountain, MN
I am very impressed with the level of professional customer service Dan had to offer. I really enjoyed visiting with Dan, I thought he was a friendly person who represented your business very well. Dan was very efficient at installing my new windshield. I did make a phone call to your company wanted to put a good word in for Dan. Thank you and I want you to know you have a valued employee.
Richard J., Hutchinson, MN
City Auto Glass was a breeze to work with. The CS rep that called me to set up the appointment was super friendly and accommodating. The technician came right to our house and was courteous and efficient. He even removed and replaced our State Park sticker on the new windshield ;). I will definitely recommend City Auto Glass.
Jodi T., St. Cloud, MN
I was impressed by the knowledge of the service person and his helpfulness with me understanding the process before, during, and after. This is the best service I have ever received from any glass company. I will recommend this service to family and friends. Thank you for the great experience.
Ricky K., Stacy, MN
Friendly staff made sure the proper replacement windshield was ordered. Service Tech took his time to get the job done right. Would highly recommend and would come back again if I ever need another windshield replaced.
Michael W., Mankato, MN
The entire process from start to finish went extremely well! Very professional and pleasant and got the job done right away. My windshield looks great! The service was excellent, very fast.
Lisa K., Alborn, MN
Two technicians came to do the replacement because it was on a cab-over motorhome. They were both extremely professional, knowledgeable and friendly. They answered the questions I had and offered additional helpful information beyond what I had asked. They were great representatives of the company and I hope they can be informed about how pleased I was with their work.
Mike T., New Hope, Mn
Very courteous workers – quick at what they do and their expertise is second to none!
Justin F., Park Rapids, MN
The repair was made on a rainy day. The repair was in area under visor that stayed dry. I have a hard time finding the spot repaired. I am glad the technician gave it a try. Excellent job!
Verlyn H., Brooklyn Park, MN
Tom F. is the BEST!!!
David D., Mendota Heights, MN
Technician was very professional, friendly, timely, honest and did a great job! I’m very happy with the work performed.
Kathleen J., Inver Grove Heights, MN
Made every effort to make my windshield replacement as easy as could be for me.
Casey M., Silver Bay, MN
Fast, friendly, quality service. Prompt and professional!
Lawrence H., Champlin, MN
This is the second time I’ve used your services. Both times I was extremely satisfied with the customer service and end result.
Dave K., Duluth, MN
The phone rep was courteous and efficient, the tech was very punctual and the repair was to my satisfaction. Thanks!
Dan C., Minneapolis, MN
Thank you City Auto Glass, you were prompt at repairing our windows. We appreciate that we didn’t have to shuffle our scheduled around. This was very helpful for all of us.
Katherine D., West Saint Paul, MN
Amanda H could not have been any nicer and professional in handling my claim. Mike W did an outstanding job. He is experienced, thorough, and great technician. Thanks for a job well done!
Lynn W., Litchfield, MN
The tech did an awesome job of getting my windshield replaced. It had been replaced by someone else, by the previous owners, and the tech recognized that there were some issues with the previous installment and made sure that everything was done right.
Todd F., Madison, MN
NOTHING more to add to the excellent service.
Andrew S., St. Paul, MN
Our windshield was broken while on vacation in another state. A very large rock was thrown by a passing truck. We were very lucky that only the windshield was damaged and there were no injuries. Only our nerves were fried. Our windshield was quickly replaced. The damage one was removed and carted away along with the memory of the near tragic day. Thanks for the excellent service.
Herb N., Two Harbors, MN
Great customer service! The whole staff was very professional and I would highly recommend this company to anyone!
Jeffrey B., Albert Lea, MN
I LOVE CITY AUTO GLASS!! They are the only glass company I have and ever will use! Thanks for getting me in the DAY AFTER my chip, the Friday before a holiday! Very impressive!
Michael G., Duluth, MN
Did a great job in a timely manner. Dropped me off and delivered my truck back to me. I will always recommend City Auto Glass. Thanks.
Scott M., Winona, MN
I was most impressed with the quick service. I dropped in to have the chips in the windshield looked at. While I was getting out of the car, a service technician was already greeting me and looking at the windshield. I was in and out of there with two chips filled in less than 30 minutes.
Daniel C., Duluth, MN
My windshield took a hit on the way to work and was chipped on the drivers side. Your techs were in the hospital parking lot replacing a windshield-I asked them to take a look at my windshield. They repaired it while I was on the phone with the office staff giving my insurance- what great service and very friendly techs! I have used City Auto Glass before in my hometown and have always been satisfied! I highly recommend your services!
John B., Duluth, MN
Our technician was very courteous and we cannot see the spot now where the chip had been in the windshield.
Patrick S., Winona, MN
From start to completion, everyone we spoke with or worked with was very professional. The technician that installed the new windshield was great, thorough, professional, on time, and neat, and called to let us know he was on his way. This couldn’t have been any easier or better. Thanks and keep up the excellent service.
Mike L., Burnsville, MN
The job was done quickly and professionally. The tech seemed like he really appreciated our need to have the repair done quickly and correctly before we left on our trip. He worked hard despite the uncomfortable hot weather he had to work in. Thank you so much!!
Greg K., Ham Lake, MN
Smooth, easy process. We were able to schedule the following day, and the technician arrived on time and took exactly the amount of time he said it would take. The technician and phone representative were friendly and professional. We were leaving for a long road trip the next day and worried how our toll road EZ-pass box would re-attach to the new windshield. The technician said “no problem,” and was right. Great experience!
Tifani W., Minneapolis, MN
I had a wonderful experience with City Auto Glass. The technician was very friendly and answered all of my questions and did a great job on my car! Mike was very helpful and flexible with my busy work schedule! I highly recommend City Auto Glass to my friends, family, and co-workers! Thank you for the great service!
Natalie J., St. Cloud, MN
The person was actually early, who replaced the glass. I was home, also. He did a very good job and he was very kind and considerate.
Richard P., Maple Lake, MN
Thanks, hope we do not have another cracked windshield, but if we do, we will call you again. Actually, State Farm recommended and called you for us.
Paul C., Excelsior, MN
The tech that came explained what he would do and that the spider veins which were on the inside of the window may still show. To my surprise when he finished I wasn’t able to tell where the chip was. He did such a beautiful job and I was very happy and completely satisfied. The tech was excellent and finished the job in record time. Thank you for such great service.
Barbara K., Duluth, MN
There is an excellent working relationship between our auto insurance company, Encompass, and City Auto Glass. Our claim process was quick, seamless and the work performed by City Auto Glass was excellent.
Kevin H., Woodbury, MN
Wonderful customer service from start to finish. I appreciated the ease of scheduling and of how fast you were able to get the work done, just in time for my vacation! I would defiantly recommend you to others!
Nancy W., Rochester, MN
Rachel has AWESOME customer service skills. She left me the nicest message and surpassed my expectations when talking to her and setting up my appointment. Overall I had an excellent experience and would definitely recommend others to go through City Auto Glass in St. Cloud for their auto glass needs.
Janelle D., Sauk Rapids, MN
If it wasn’t for the bug splats on my windshield, I would have thought they put in a new windshield. They did a great job! you cant even see where there was a rock chip now, like it never happened. Thank you!
Kathy B., Lake Nebagamon, MN
Excellent customer service. Arrived on time and install went smooth. Compass/temp weren’t working after the installer left. Contacted customer service and they were prompt, courteous, and willing to have me bring the vehicle to the dealer to get it fixed. No questions asked. Turned out the problem wasn’t the installation at all. Just had to wait for the thing to recalibrate! HIGHLY RECOMMEND City Auto Glass – Hibbing, If I ever need auto glass again, they are the ones I’m calling. Thanks!
Michelle W., International Falls, MN
Shawn who installed the windshield was efficient and skilled. He was also patient when there was a difficulty with something. I don’t know what it was but I was impressed with his professionalism.
Jeanette N., Plymouth, MN
Tom the tech did a great job. The window looks almost better than new and he took care to make sure the car and any other parts of the car were in the same state as when he started. I would ask for Tom again should I need window service.
Jane N., Blaine, MN
The lady that helped did a perfect job. Friendly, efficient, and knowledgeable. Thank you.
Lee M., Mankato, MN
Mobile service repair/installer was very courteous and prompt. He called ahead of time for me to move the car into shade, and answered my questions on site. Excellent work.
Robin H., Hastings, MN
City Auto Glass made it so easy to have my windshield repaired! They handled everything – from paperwork to installation while I was at work! Definitely would recommend them to anyone, anytime.
Misty F., Mankato, MN
Two very nice, polite and professional young men did the work with great efficiency.
Linda K., Cook, MN
I am very happy with the overall experience with the company. The phone representative was very helpful. The fella who came and fixed my vehicle was great too! I would recommend your company, and will use you guys again when applicable.
Louis K., Duluth, MN
I live in Burnsville, but was on vacation in Grand Marais (about a 5-6 hour drive). The crack in my windshield had worsened on my way to Grand Marais and I wanted to get it repaired before my trip home. Not only did City Auto Glass coordinate the call and claim process with my insurance company, they were able to accommodate my limited timeline and complete the windshield replacement before I departed. The whole process was smooth as silk and everyone I worked with on their team was very professional. The new windshield makes my car fee brand new! Thank you!
Brandon S., Burnsville, MN
My technician Nick was very friendly and professional! It is really nice to see good quality work and customer service! Thank you!
Christine B., Saint Michael, MN
My window was actually installed in less time than estimated and the glass pieces and tape were nicely cleaned up. It was nice to have an air conditioned waiting area on such a hot and humid day. Thank you.
Marie K., Silver Bay, MN
Representative called ahead, was on time, did good work.
Edward S., Eagan, MN
Technician was communicative, professional, and conscientious. He also paid attention to details that others might overlook. I was extremely impressed, and would recommend him (and you, his employer) without reservation.
Eric P., Elk River, MN
We scheduled the work for Tuesday, August 18 at my home, between 8am and 4pm. I was informed at that time that, in case of rain, the job might need to be rescheduled, as I did not have a garage available. There was a forecast for rain on the 18th. At 8 o’clock on the spot, your technician was at my door. He informed me that they were getting as many outdoor vehicles done as possible before the rain. The job was done in less than an hour, perfect installation. I couldn’t be happier with the work, the courtesy of everyone involved, the promptness, ect. Thank you so much!
Lowell D., Minneapolis, MN
The technicians arrived on time and the work was done with efficiency and professionalism.
Jim F., Ramsey, MN
Our installer, Carl, was very informative and knew exactly what he was doing. He was also very considerate to us. You couldn’t have a better installer.
William P., Henning, MN
Arrive when they said, had exact replacement windshield as factory. Technician was quick and did a excellent job, other then a clear new windshield you couldn’t tell he touched the car!
Randy V., Apple Valley, MN
Quick, professional response, and quality work. All I could ask for.
Don O., Chaska, MN
I was able to have the windshield replaced while I worked, which is a huge convenience for our busy family. The technician was very professional and attentive to details. He noticed I needed new windshield wiper blades and even took the time to vacuum my car. It’s the little things that make a big difference!
Amy D., Alexandria, MN
My experience was great. The technician was professional and timely and did a great job on my windshield.
Anne L., Inver Grove Heights, MN
Your people are the greatest. They deliver what they promise and do excellent work. Thanks!
Earl R., Duluth, MN
Great service, promptness, courteousness, and quality of work! Thank you!
Don J., Duluth, MN
This was a great experience. The customer service representative got us on a three party phone call with my insurance company quickly, set up an appointment two days later and the technician had my car ready within two hours of when I brought it in as promised.
Anthony B., Eveleth, MN
I was completely satisfied with the service I received; from the initial contact through the finished product.
Robert B., Duluth, MN
The person was very nice. And made sure I was happy with the work. He was very professional.
Katherine N., Cloquet, MN
The technician was at my workplace right away in the morning. He seemed very knowledgeable and was very pleasant.
Wayne A., Winona, MN
Great experience from beginning to end. Keep up the good work!
Lois T., Rochester, MN
Technical and office staff were very professional and helpful!!
Robert K., Hibbing, MN
Claim service and glass replacement work was perfect is every way. Went better then I expected.
Laura C., Warba, MN
Prompt and excellent service from City Auto Glass. No wonder this it the preferred vendor of my Farmer’s agent.
Brandon B., St. Louis Park, MN
Everything was handled from start to finish, from the insurance agent, to the insurance company, to the glass repair company, to the tech that came, quickly and politely. It was as painless as it could be. I appreciate it.
Mark B., Kerkhoven, MN
Thank you! It was a quick, fast, and easy process and the tech that came out was great and informative!
Nicole D., Winona, MN
Was done in a timely manner, the gentleman was great with letting me know how long it would take and what to expect. Was very easy to call my insurance and have a time you could come replace it, within the same week. Great experience all together Thank you!
Dan M., Brainerd, MN
The technician was very thorough and did a great job. I had another company many years ago replace my windshield from a rock hitting it, and the side strips came unglued not long after. These seems to be holding quite well. Very happy with this job!!
Elizabeth A., Eagan, MN
Cathy was a very big help in getting everything coordinated. She is a big A+++ employee. Thanks, Cathy for all your hard work!
Ken L., Maplewood, MN
100% satisfied. I was nervous about breaking the original seal with the glass replacement, but you would never know it wasn’t original! The technician did an awesome job!
Karen Y., Minnetrista, MN
The technician told me how long it would take to replace the windshield and the job was completed in less time. They also transferred the oil replacement sticker and remote starter to the new windshield.
Carole M., Mankato, MN
The technician called to confirm the time he would be there and it didn’t work for me. He was more than accommodating to change the time to meet my needs. Great Customer Service!
Melissa A., Goodview, MN
I’ve had to use my glass coverage through you guys a couple of times. Every time you do an amazing job. Thanks.
Brandon F., Oakdale, MN
Fast and easy. Showed up when they said they would and took care of everything.
Dianne P., St. Paul, MN
Your service and technician was exceptional. I am very satisfied. Thank You!
Nathan H., Maple Grove, MN
Great Job! Great Customer Service!
Augustine P., Fridley, MN
On time, great job, courteous desk. What more could you want? Very satisfied.
Gary T., Cape Coral, FL
Your technician came earlier than expected and had my glass done in about 30 minutes. He was very friendly, professional and quick with what he did. My glass is shiny and almost seems to have a little tint to block out the sun rays a little more which I love. Thanks for the great service.
Jermain F., Collegeville, MN
Everyone was helpful, professional and timely. Very good experience! Thank you!!
Tammy H, St Paul Park, MN
Thanks for the prompt service! Greatly appreciated!
Nicole E., Cottage Grove, MN
All around great job. Highly recommended.
Gregory M., St Paul, MN
Absolutely great. I stopped in to see if they could fix the chip, they did it on the spot as I was talking to the insurance people. Red Lowen runs a great shop!!
Marc S., Hibbing, MN
Our technician went above and beyond. I asked him about some assistance with my other car and he was able to help me. I really appreciated his willingness to help.
Pala T., Columbia Heights, MN
It was quick, in and out, hardly even noticed anything was done…Except that my car was in better condition than when I left it! SUPER!
Amanda L., Inver Grove Heights, MN
Technician was very polite, professionally. Had a good attitude, he listened and was positive with me and my children. He answered all my questions, and was careful with my vehicle.
Daniel H., Brooklyn Park, MN
The two people I dealt with were excellent. I believe their names were Engela who helped me on the phone and was very patient with me and my bad hearing and a poor connection with Allstate rep.. The installer was Mark, a super efficient guy.
Vincent B., Edina, MN
Installer was professional and courteous.
Kevin G., Brainerd, MN
Excellent experience from start to finish. Prompt and professional service.
Erik H., Duluth, MN
I was very please with the service I received. Very friendly and had the windshield replaces in no time!
Mary D., Apple Valley, MN
Your service person was outstanding. He was there ahead of time, fixed the chips and taught me some very interesting things about the strength of glass. And the fix is perfect. Keep up the great work.
Joel B., St Paul, MN
I was totally happy with Mike’s work. He was professional and friendly – a pleasure to work with.
Cheryl L., Milan, MN
Everything about this service was first rate; people did what they said they would and quality of repair was excellent!
Davis J., Minneapolis, MN
The technician was great. He noticed other damage to my vehicle from the incident I had that the glass broke from. He was very professional and helpful. Great experience all around!
Nancy M., St Paul, MN
Outstanding service gentlemen!
Katherine B., Glenwood, MN
I couldn’t have asked for better service. Thank you very much!
Curtis M., Spicer, MN
Technician was great . Great service and windshield looks like new again
Linda M., Cottage Grove, MN
Always an outstanding service.
Jason B., Ramsey, MN
I was home when the service rep arrived and he was very professional and went through the replacement process. Very happy with the service provided. THANK YOU!
Gregory G., Hastings, MN
My agent, Earl Hamilton recommended your services for my windshield replacement. His recommendation was spot-on, you guys did a great job.
Kyle C., Two Harbors, MN
The glass technician was very personable and friendly. He did a grata job! I would recommend city Auto Glass to everyone of my friends and family.
Ronald H., East Gull Lake
I have already recommended you to several co-workers. They watched as the work was done and asked questions about previous work you’ve done. Excellent. Thank you.
Terry O., Mankato, MN
Very pleased with your service.
Richard R., Columbia Heights, MN
Great customer service. Very prompt. Helped me file my insurance claim.
Paula B., Gilbert, MN
I am the owner of Moe and Nevin Adjusters. You did an excellent job and I was impressed with your office staff and installer. Thanks!
Scott M., Proctor, MN
Jon seemed very knowledgeable and did a great job.
Travis A., Ironton, MN
The person who cam out and fixed my windshield was quick professional and friendly. He did a great job and was a consummate professional.
Aaron S., Lakeville, MN
It was a very positive experience from beginning to end. Thanks!
David Z., Eagan, MN
Great job!! Professional and friendly technician!
Sandy B., Eagan, MN
Technician was very nice, courteous, arrived on time, worked quickly. Everything seems to be fine.
David E., Minneapolis, MN
Friendly employees. Prompt in scheduling and completing work.
Julie W., Woodbury, MN
Great service! The technician was there right when he said he would be there. He was very friendly and fast.
Corinne L., Oakdale, MN
Good job Mike!
Ron L., Litchfield, MN
I have no complaints. Awesome tech, awesome customer service.
Mary P., Cottage Grove, MN
Very good service, in and out in less than hour.
Clinton G., Waterville, MN
Very happy with service!
John & Carol K., Rochester, MN
Very good service and completed on time at my home.
Bob B., Apple Valley, MN