Your satisfaction is a top priority at City Auto Glass and we always strive to exceed your expectations. Here is what some of our customers have to say about their experiences:
Thank you for the professional service from the claims rep to the technician it could not have been easier. It was great customer experience!
Patrick P., Winona, MN
Very happy with services!
Adam P., Racine, MN
The job was done as promised,when and where promised, and by a tech who knew his stuff. Excellent!
Cliff T., Fridley, MN
Thanks for showing me the new window before putting it in and all your help with the other questions I had.
Scott E., Winona, MN
I really appreciated my technician’s customer service. He was very professional and curtious. Kudos to that young man!
Marcia C., Rochester, MN
Fast excellent quality service. Thank you!
Donald N., Wadena, MN
I ran into Tom Fleury at my work and he gave me his card and told me when to call. My phone call was promptly answered and they figured out all the insurance details for me, even calling my insurance agent to find my coverage. Nice
Rebecca V., South St Paul, MN
Stephanie (the lady on the phone) and Tom P. (the technician) were both happy and cheerful and helpful. Really nice people to work with. I gave Tom some cookies.
Steve P., Chanhassen, MN
John M., Bloomington, MN
Due to circumstances beyond my control, I was running late the morning of my appointment. After speaking to the technician, we determined I would likely still be able to make it to the area that he was supposed to meet me to fix my windshield. He was very accommodating and pleasant – and, as promised, was waiting for me when I finally made it there. I would have completely understood if he was unable to wait, but I really appreciated his flexibility and willingness to do so. While it wouldn’t have been a huge deal to reschedule, it was sure nice to not have to.
Michelle K., Fridley, MN
I would have to say that it was so easy to get my windshield changed. The professionalism of the technician was very nice.
Sherri B., St Cloud, MN
The technician who performed the work was excellent. Both in work performed and customer service. Should be promoted! !!!!!!
Warren H., New Hope, MN
I was impressed with how fast my windshield got repaired. I loved the email updates and notifications when the rep was coming to my home to fix my car and when he was completed with his work. I had a great experience.
Mindy M., Brooklyn Park, MN
Top of the line people I dealt with. The service guy was outstanding!!!
Ted K., Woodbury, MN
City Auto Glass did a great job ! I had a small squeak after the install and it was promptly repaired after I called them a few weeks later. I would recommend this company to anyone. Thanks for doing a Great Job !
Clark K., Cottage Grove, MN
I needed fast service. City Auto Glass were the only ones who could help and they got it done the same day I called, and within 2 hours of my arrival! Awesome job!
Ben M., Eveleth, MN
Start to finish, the process could not have been easier. Thanks for doing such a great job!
Paul, J., Plymouth, MN
I have never been more satisfied with a glass replacement. He was quiet, efficient and needed no help or direction. Wasn’t long and he was done, he spoke to me a moment – he was the best! The service from City Auto class was thorough and complete. They get a 10 out of 10!! Thank you!
Dennis & Joanne W., St Charles, MN
Service technician, Mike, was very good at what he does and did an excellent job, on time and very pleasant!
Stephen E., Faribault, MN
Good experience, very happy with repair.
Steven & Roberta F., Mankato, MN
The phone service representatives were very helpful. I had to up my claim from only patching a crack to a full replacement of my windshield. They managed to quickly understand my situation and didn’t create any legal or administrative hoops. For the eventual service, the technician came out and had the work completed in under half an hour.
Jeremy S., Minneapolis, MN
Very easy dealing with City Auto Glass to get windshield replaced. Left car in parking lot as I normally do and new windshield at the end of the day. Couldn’t get any easier
James E., Mantorville, MN
Awesome job, thank you!
Michael & Jolene B., Winona, MN
Teressa B., Plymouth, MN
It was really nice if my technician to explain what was wrong with the previous installation and problems I might have due to that. I appreciated his honesty and that he put extra effort into trying to grind out the rust caused by the poor job done previously.
Jennifer F., Eagan, MN
Having the option of coming to the S. St. Paul store resolved a sudden problem of needing to get the window replaced ASAP. Time was exactly as predicted, appt time got me in as soon as I arrived. Very friendly staff, very clean waiting area, very satisfied.
Bob A., Stillwater, MN
Outstanding service and professionalism.
Sam N., Spicer, MN
Everyone from the customer service representatives to the technician that replaced our window met and exceeded our expectations in mannerism and professionalism. We will highly recommend City Auto Glass to anyone we know in need of your services. We appreciate the honest, hard working employees that represent your company.
Terri K., Rosemount, MN
I was extremely pleased with the whole experience. The finished job was amazing! Completely satisfied!!!
Eydie G., Park Rapids, MN
I was so pleased with the level of service we received. We called one day and literally the next day our windshield was fixed. They gave me a range of showing up during my work day and they literally were there right at the beginning and had the work completed very timely. Great service on all ends!
Matt D., Eden Prairie, MN
Work performed at my home so was very convenient. Installer very experienced and did a high quality job.
Ted P., Bloomington, MN
The technician (I think his name was Chad) was on time, very courteous, explained in detail and with patience on what the details were in getting the glass replaced…and I just hope I was not a hindrance to him as I stood there and watched so I could learn.
Wil H., White Bear Lake, MN
Amazing service from first call to scheduling and completing the work. TJ had to install when it started to snow, but did a great job and left my Denali spotless. Great service and very much noticed and appreciated!!!
Charles H., Blaine, MN
They moved faster than what I was expecting. Windshield repair came at a busy time of year for me and all I had to do was call!
Dan E., Buffalo, MN
Great overall service. No issues at all.
Kevin K., Cottage Grove, MN
They were very easy to work with. They made everything really easy.
Savay B., Byron, MN
The employee was nice to talk to and knowledgeable. Overall, it was a good experience.
Robert F., Henderson, MN
Cleanup of broken glass was very good. Nice job!
Ken J., Andover, MN
Best glass repair we’ve had done in any of our cars. We were very pleased with the high quality of the work you did.
Dianna E., Arden Hills, MN
LOVED that you came to my place of work. Very handy.
Kris P., Clearwater, MN
City Auto Glass was on time and did the work and went on to there next job they did a great job I would use them again if needed .
Duane P., Brooklyn Center, MN
The service technician, Pat, was professional and able to have an intelligent conversation when I went out to the driveway to see how he was doing. He was friendly and kept working during our brief time together. Appreciated the phone call letting me know when he was on his way too!
Todd L., Oakdale, MN
The technician was personable, prompt and professional…..excellent job and customer service. Thank you for sponsoring UMD Athletics.
Kevin & Laura L., Duluth, MN
Thank you the technician was very friendly and efficient.
Laura H., Edina, MN
Jon did a great job of installing the windshield.
Gerald B., Cosslake, MN
They came when they said they would, called ahead to let us know. Job well done.
Iona L., Chisholm, MN
Great Experience we will definitely be back!!!
Fresh Alternatives, South St Paul, MN
You were great, especially when I had to reschedule twice. It was a pleasure doing business with you.
Carol G., Virginia, MN
Very pleased with the installers and service. They came to my work place and replaced the windshield in the parking lot. It was awesome that i didn’t need to bring my car in somewhere to have the work done.
Bruce B., Olivia, MN
The experience was very good. From the time I contacted City Auto Glass everyone was friendly and told me what would be done and how. I work for The Salvation Army and I also use you when I need glass assistance for my clients. Great job.
Nancy & Steven L., Proctor, MN
I use you all the time any your service is always excellent.
Jason B., Ramsey, MN
A passing truck threw a rock and chipped the windshield of my brand new Dodge Journey on a drive from my home in Grand Marais to Duluth. I was upset and worried about getting it fixed right away while I was in Duluth. My car dealership in Two Harbors recommended City Auto Glass. The service reps were so nice to me and gave me an appointment as soon as I could be there. When I drove in, the technician took my vehicle right in and I was out in less than 45 minutes! I drove back to Grand Marais feeling relieved and very happy for how nicely I was treated, and the great job done on my windshield. Thank You!!
Pamela N., Grand Marais, MN
The installer was very knowledgeable and helpful. The glass was installed on the time schedule as promised and looked great!
Mark & Deb N., Eagle Lake, MN
Technician was on time and got the job done quickly.
Carolyn S., Hastings, MN
The technician went above and beyond just replacing the glass and worked on some rust behind the glass so that there would be minimal future issues. Very nice!
Anthony R., Duluth, MN
The technician was great.
Rollin & Georgene D, Grand Marais, MN
We have needed two windshield repairs this spring and have been SO pleased with the customer service and reliability of City Auto Glass. You exceeded our expectations with both experiences! Thank you very much!!
Katherine M., St Paul, MN
I really appreciate that they came and did it while I was working. Could not have been more convenient!
Carolyn O., Kimball, MN
The service tech was excellent. Courteous and very informative when completed.
Larry & Janine E., Prior Lake, MN
Customer service representative and technician were very friendly and competent. I’m calling City Auto Glass for any of my future glass needs.
Peter & Jennifer T., St Paul, MN
Had to change days due to weather. Really appreciated they came to house. Have already recommended to family member.
Michael M., Madelia, MN
We had our windshield replaced about 3 weeks ago. Yesterday I noticed that the molding around the windshield had become loose in one area. I called this morning and a tech was out before noon to fix the issue. The customer representative contacted the tech while I was on the phone to schedule as soon as possible. We were very happy with the promptness of the tech fixing the issue.
Patricia & Donald F., New Brighton, MN
Great service from start to finish! Could not have been a better experience.
Chris L, Savage, MN
This is the 4th time working with you and as always has been a great experience and work has been done on time and done very well.
Jeremy W., Ramsey, MN
Jessica S., Sauk Rapids, MN
Thank you for the awesome work. It was super convenient that your technician was able to come to my work site & perform the work while I was washing my customer’s windows. Thanks again!
Sparkling Properties, Newport, MN
Great service, quality work, done right the first time!
John H., Sartell, MN
The technician was very courteous and respectful. He also explained how this happened and why I couldn’t avoid this.
Michael W., Ham Lake, MN
We appreciated the overall quality of the workmanship and handling.
Robert & Joyce V., North Mankato, MN
Just do what you are doing and don’t change.
Brian A., Duluth, MN
This is my second time having glass work done on a vehicle with you, and once again I am 100% pleased with the quality of service.
Kevin R., Rochester, MN
Great service and excellent work.
Gerald D., Bagley, MN
I was very pleased with city auto glass their technician was very pleasant and prompt customer service was very professional. Would recommend them highly.
Teresa R., Grand Rapids, MN
Michael & Susan N., Duluth, MN
Your installers are the best!!!
James T., Oronoco, MN
I was very pleased with the great service that I received. You know what they say. If its not broke don’t try to fix it. City Auto Glass don’t need a fix. I thank all that took care of my window.
Miles M., Duluth, MN
Professional, kind & helpful customer service representative via the phone. Professional & courteous technician. Thank you for the prompt & professional service!
Ann B., Ely, MN
Awesome service on the phone and in person! Thanks – we really appreciated how accommodating you were with our last minute request. Have more projects in the process of being completed due to the great service.
Darrel & Michelle B., Barnum, MN
Service was great! I waited while the job was being done and I was out of there very quickly.
Celeste D., Duluth, MN
The tech did a very good job. Very happy with the work.
Ken S., Monticello, MN
Ernest C., Winona, MN
Very prompt and courteous. Explained the chip repair he did. Called before he got there and before he left.
Megan G., Eagan, MN
Service was great! I waited while the job was being done and I was out of there very quickly.
Celeste D., Duluth, MN
Craig M., Proctor, MN
Jill L., Dodge Center, MN
The customer service and technician were great. Prior to the chip being repaired the tech called and gave me the option to repair vs. replace (letting me know that by repairing it there would still be a visual imperfection). I appreciated that he set expectations prior to deciding on what work to do.
Paige B., Minneapolis, MN
They were very convenient coming to my work to replace my windshield for me! Loved it!
Brittany L., Duluth, MN
Great job! Fast, and a very friendly environment & service.
Jason J., Hastings, MN
The person that worked on my windshield was very professional.
Alfredo C., St Paul, MN
I was very impressed by how quickly my car was serviced and so happy that I didn’t have to clean broken glass out of my car because that was taken care of too! You guys did a great job!
Cynthia M., Minneapolis, MN
Excellent! Very fast service.
Suzanna U., Willmar, MN
Nick is an awesome guy. You are lucky to have such a great guy working for you!
Tamara G., Cold Spring, MN
Tom & Ruth K., West St Paul, MN
I am very pleased. I received a call to set up the appointment within hours of reporting to my insurance company and they came out to my house 3 days later. The man who came out was fast, friendly, and did a great job. I will use this company always.
Renee T., Mora, MN
I didn’t even know that there was another place in town to have glass replaced. My insurance agent mentioned your company when I was not satisfied with the answers I was getting from (business name omitted). So glad there is a reliable glass company that comes to International Falls to give great service!
Mary & Alan C., International Falls, MN
Customer Service Rep was very professional and courteous. The installer did impeccable work. City Auto Glass is first rate!
Stacy W., Stillwater, MN
You were prompt and efficient and I appreciated the way this was handled. Thank You!
Jodi R., Winona, MN
Nice job. Friendly technician. Very professional.
Joe K., Anoka, MN
Very good experience.
James L., Minneapolis, MN
The technician was polite and professional, did the job correctly and completely the first time, and the process only took about 20 min! This is a great service and I’d recommend it to everyone! Thank you!
David T., Winona, MN
Very knowledgeable and friend staff.
Anna M., St Charles, MN
You guys did a superb job on my windshield. Everything was handled professionally and you took care of the entire process from filing my insurance to providing me with transportation options while my car was out of service. In addition, it was done so fast! Thank you for a wonderful experience in what could have been a real headache.
William & Marge O., Rochester, MN
All I had to do was drop off my car, everything else was done for me by the insurance company and glass company. Made me very happy.
Tyler S., Woodbury, MN
Keep up the good work!
Doug J., Duluth, MN
Great job, thanks!
Jim F., Rochester, MN
So far so smooth. Great service!
Patrick H., Duluth, MN
Great customer service! Worked quickly with my insurance company. Thank you for a job very well done!!
Adam S., Elk River, MN
Work started right away after I arrived and was completed in only 50 minutes. Quality work completed very timely.
Jonathon G., Oakdale, MN
Service technicians were great. They went above and beyond what they needed to do. They even replaced my broken wiper blade with the new blade that they found by the car.
Karla R., Eagan, MN
Thank you very much. We keep coming back to you because you are great!!!
Jeff W., Duluth, MN
I appreciated the technician raising the flag about the rust on my roof. I had not noticed it and did not realize the seriousness of the issue. Jeremy and staff have my thanks for the quick estimate for the needed bodywork, obtaining a rental car, and performing as promised.
MIke T., Coon Rapids, MN
Brennen G., Willmar, MN
After getting a referral from our insurance company, I called and got in really quickly. The job was done in a timely manner, just as promised. Thanks for the good service.
Sara R., Shoreview, MN
I called my insurance company to get the glass fixed and a rep from City Auto Glass called me that same day and got me an appointment the following morning! I am very satisfied with the service!!
Rita H., Grand Rapids, MN
Great service. Really fast. When we called our insurance company to file a claim we didn’t expect to get our windshield fixed for a few days. City Auto Glass got us in early the next day. Really pleased with everything.
Candi F., Nashwauk, MN
TJ, the technician, is very professional and provides a very positive image of the type of staff member City Glass should continue to strive for.
Ron F., Burnsville, MN
Friendly, courteous service.
Jane M., Akeley, MN
Thank you for the great customer service and the use of a loaner vehicle!
Robert F., Woodbury, MN
Job was well done and on time — very good and friendly service!
Charles M., Circle Pines, MN
I experienced a little hiccup in my service as the wrong windshield was installed the first visit. However, once the customer service rep got to the bottom of the error, she was absolutely wonderful in helping me sort out an easy solution. The staff, manager, and service techs bent over backwards to apologize for the mistake. I understand that mix ups happen so I wasn’t upset, but I really appreciated that everyone went above and beyond. I wouldn’t hesitate to recommend this company.
Marybeth A., Minneapolis, MN
Super happy and was surprised how quickly work was done. Thank you!
Richard T., West St Paul, MN
The gentleman that was at our house to replace the glass was top notch!
Darin F., Pine City, MN
Everything was put back in order, including my sticker with the next oil change date, and my dimming rearview mirror and compass that they had to re-attach, which I hadn’t given a thought to. Thank you.
Kathleen D., Eden Prairie, MN
I had numerous time challenges but the coordinator did a great job following up with me ensuring that the work was scheduled and done properly. The technician was prompt, knowledgeable and efficient…because of both of their work and dedication, I recommended that a friend of mine did his work with you….his was completed a couple of days ago. Keep up the great work!
Jeff H., Robbinsdale, MN
Our service technician was friendly, professional and capable, he did a great job.
Erin T., Cold Spring, MN
I was received at the door with a smile, great phone support prior to appointment too. Work done in timely manner. Thanks!
Carla N., Minneapolis, MN
Everything was quick and professional!
Gordon L., Farmington, MN
I chose Auto Glass because they previously re-glued my rear view mirror and did not charge me. My second experience with them was flawless and I will recommend them.
Susan L., Poplar, WI
Top notch service! Very professional and pleasant to deal with.
Thomas C., Hibbing, MN
The service was absolutely great and efficient. You guys came and picked up my car within an hour of the phone call and had it returned to me in under two hours. Very fast service and completely satisfied!
Jonelle S., Duluth, MN
Efficient, easy, staff was helpful all throughout the process. I left my car at the shop so I needed a ride. That’s a nice feature to the service they provide. On time as promised. Easy to make the appointment, too.
Dennis & Kim D., North Mankato, MN
Above and beyond! Great service. Great job!
James S., Rochester, MN
We are very satisfied with all the experiences we’ve had with Auto Glass Service.
Rodney M., Babbit, MN
I wasn’t present for the window replacement, but my dad was. He said everything went just as smooth as could be. He was quite impressed, actually. Thank you!
Jenny H., Houston, MN
I was very pleased with the service.
Loren O., New Hope, MN
My time at your business was so good, the only thing better would have been donuts. The office workers were pleasant among themselves which you don’t hear often. Thank everyone.
Lance B., Mendota Heights, MN
I’ve had 3 windshields replaced by City Auto Glass. I’ve always been satisfied by the quality of the work and how my windshield is cleaned and is so clear after a repair. I’ll never go anywhere else!!! Even my insurance agent uses you!!!
Shena C., Oakdale, MN
Very prompt and friendly service with excellent repair of markedly cracked windshield.
Richard F., Mendota Heights, MN
Very nice job!!
Marcus M., Duluth, MN