Customer Satisfaction
Your satisfaction is also a top priority at City Auto Glass. We always strive to exceed your expectations. Our knowledgeable Customers Service Representatives receive on-going training and claims handling updates to serve you better. We are experts at handling insurance claims and will make the claims process as easy as 1-2-3! Our NGA certified and Dow Automotive trained technicians will perform the glass repair or replacement to your vehicle following the strictest of industry standards to assure your satisfaction. They will also provide you with great communication in terms of the schedule of your appointment. Here is what past customers have to say about their experience with City Auto Glass:
Thank you for getting my window replaced so quickly and conveniently! I will definately recommend City Auto Glass!
Judy H.
Willmar
One of the best experiences I have ever had. This could not have been easier for me!
Michael D
South St. Paul
Extremely Polite & Efficient. I was anazed at how well it went. Thank You!
Jennifer B.
Excelent 24hr response Would use your service again!
Terri T.
South St. Paul
Installers did a excellent job + quickly. Were very accomodating.
Thank You- Nice to see good customer service isn't dead!
Paul F.
South St. Paul
GREAT GREAT SERVICE, COURTEOUS, HELPFUL, CANT BELIEVE HOW GREAT IT WAS!!! THANKS.
MICHELLE B.
South St. Paul
TECHNICIAN WAS PROMPT, COURTEOUS, AND FRIENDLY. HE EXPLAINED WHAT HE WAS DOING AND WORKED QUICKLY. IT WAS A VERY PROFESSIONAL JOB.
THANK YOU!
RICH F.
South St. Paul
VERY EFFECIENT, PROMPT, VERY SATISFIED.
DAVID W.
South St. Paul
THANK YOU FOR BEING SO QUICK + ACCOMADATING! GOOD EXPERIENCE!
SARAH H.
South St. Paul
YOU WERE ALL GREAT! FRIENDLY & HELPFUL. IT WAS A BUSY DAY FOR YOU AND YOU REPLACED OUR WINDOW THE SAME DAY IT WAS BROKE.
THANK YOU!
NIC R.
South St. Paul
THE TECH WAS VERY PATIENT WITH MY KIDS, WHO WANTED TO WATCH HIS EVERY MOVE.
THANK YOU!
THOMAS B.
South St. Paul
DID A GREAT JOB OF CLEANING UP AFTER HIMSELF + JOB. ON THE HOTTEST DAY OF THE SUMMER- IT WAS SO HOT.
HELLEN E.
South St. Paul
VERY PROMPT+RESPECTFUL SERVICE. THE GUYS WERE REALLY NICE + PROFESSIONAL.
CINDY F.
South St. Paul
I SCREWED UP APPT. TIME. TECH WAS SO ACCOMODATING + CURTEOUS ABOUT RESCHEDULING. I APPRECIATED HIS FLEXABILITY SO MUCH AS I DEALT WITH MY ELDERLY MOTHER!
TERRY K.
South St. Paul
This was one the most pleasnt "car" experiences I have ever had. Fast, friendly & efficient-cant ask for much more!
LORI S.
South St. Paul
Went above & beyond What I expected.
Chad S.
Brainerd
We give your service man an A+ on replacing our windshield and clean up. He did an excellent job.
Gary D.
Willmar
WORK WAS HANDLED VERY PROMPTLY + PROFESSIONALLY, OFFICE & REPLACEMENT. IT WAS GREAT!
LINDA F.
Willmar
THE INSTALLER EVEN TOOK CARE OF A STAIN ON THE INTERIOR THAT HE DIDN'T MAKE! HE WENT ABOVE & BEYOND, YOU DON'T SEE THAT OFTEN THESE DAYS.
JENNIFER L.
South St. Paul
APPRECIATED THE PROMPTNESS OF SERVICE- TECHNICIAN WAS VERY HELPFUL AND FRIENDLY.
KATHY G.
South St. Paul
CITY AUTO GLASS DID AN AWSOME JOB ON MY VAN. I WOULD RECOMMEND THEM TO ANYONE! GREAT JOB!
RICHARD O.
Willmar
CITY AUTO GLASS - ST. CLOUD ARE THE BEST! WE HAD THEM TWICE FIX GLASS ON OUR VEHICLES. ALWAYS GREAT SERVICE AND GREAT PEOPLE.
REBECCA K.
St. Cloud
I CAN'T SAY THANK YOU ENOUGH! YOU WERE SO KIND WHEN I CALLED.. EVERYONE WAS AWESOME!!! THANK YOU!
PAULETTE S.
St. Cloud
HE DID A NICE JOB - EXPLAINED WHAT HE WAS DOING AND SHOWED ME A COUPLE OF ERRORS THAT WERE DONE ON A PREVIOUS REPLACEMENT.
JOHN C.
Albert Lea
THE PERSON WHO DID THE WINDSHIELD WAS VERY NICE AND THOUROUGH ON HIS WORK, WENT OUT OF HIS WAY TO MAKE SURE THE JOB WAS DONE RIGHT..BEST PERSON WHO HAS DONE MY WINDSHIELD.. GREAT EMPLOYEE YOU HAVE.
KAREN B.
Rochester
MARK IS A REAL PROFFESIONAL! I OBSERVED HIM REMOVE THE GLASS.. HE KNOWS HIS ONIONS! THANKS.
BILL F.
South St. Paul
VERY IMPRESSED WITH CSR & TECHNICIAN. ITS NICE TO SEE CUSTOMER SERVICE STILL EXISTS
MN NATIONAL GUARD
South St. Paul
EVERYTHING WENT VERY SMOOTH FROM INITAL PHONE CALL TO THE INSTALL. VERY PLEASED, THANK YOU - GREAT JOB.
SANDRA J.
South St. Paul
IT WAS VERY GOOD & HE WAS A VERY NICE MAN. ALSO THE GAL'S IN THE OFFICE WERE REALLY NICE! THANKS. THEY WENT OUT OF THERE WAY TO DO THE BEST FOR ME.
MARY JEAN G.
South St. Paul
VERY PROFESSIONAL AND NICE PEOPLE TO DEAL WITH. EXCELENT SERVICE!
DEB S.
South St. Paul
I WAS IMPRESSED BY THW TECHNICIAN'S ATTITUDE. HE LEFT IT LOOKING NEAT & CLEAN.
ELMER W.
South St. Paul
THANK YOU FOR BEING WILLING TO BRING THE B LAGER TO YOUR SHOP ON A STORMY DAY AND NOT HAVING TO RESCHEDULE.
MARK P.
Willmar
I WAS VERY PLEASED WITH THE FAST TURN AROUND ON GETTING THE WINDSHIELD. THE GENTLEMAN WHO CAME OUT WAS A PLEASURE TO WORK WITH..
JACOB F.
South St. Paul
GIVE YOUR TECHNICIAN A RAISE. HE WAS EXCELLENT..10++, I FED HIM CHILLI :).10++ 2ND TIME ON THIS CAR.
JUDY G.
South St. Paul
HE WENT OVER AND BEYOND BY TELLING ME I HAD A LOW TIRE AND HOW MUCH TO PUT INTO IT..THANKS
SARAH M.
St. Cloud
SO HAPPY I SELECTED YOUR BUSINESS ONCE MORE BECAUSE YOUR SERVICE AND PEOPLE ALWAYS DO A GREAT JOB!
YVONNE&RUSSELL S.
Duluth
I'VE NEVER HAD SUCH A GOOD EXPERIENCE WITH AUTO CLAIM/REPAIR LIKE THIS..
KANDY H.
South St. Paul
I like having the printed material regarding "safe drive away" + chip repairs. It is very helpful.
James P.
Rochester
GREAT JOB! I WOULD DEF. RECOMMEND TO FAM & FRIENDS- THAMK YOU!
ELIZABETH P.
South St. Paul
CITY AUTO GLASS HAD GREAT CUSTOMER SERVICE. THEY ALL WORKED WELL TOGETHER AS A TEAM TO GET THE JOB DONE! THANKS
ANDREW P.
St. Cloud
THE ONLY GLASS BUSINESS WE GO TO!!
SAM R.
Duluth
I TELL EVERYONE I KNOW. ALWAYS PROMPT.ALWAYS PLEASANT. I AM VERY PLEASED!
BERNIE Z.
Hibbing
VERY COURTEOUS AND PROFESSIONAL. ANSWERED ANY AND ALL MY QUESTIONS I HAD.
NEAL T.
South St. Paul
FROM THE CSR REP. TO YOUR VERY PLEASANT TECHNICIAN. I GIVE YOUR COMPANY A A+ THANK YOU!
PHYLLIS W.
South St. Paul
QUICK, EFFICIENT SERVICE! I APPRECIATE THAT YOU'LL MAKE HOME VISITS FOR SERVICE WORK.
LESLIE L.
South St. Paul
I APPRECIATED THE CONVENIENCE OF HAVING THIS DONE @ PLACE OF EMPLOYMENT. VERY CONVENIENT PROCESS W/O INTERUPTION. THANKS!
HEIDI J.
South St. Paul
Everybody I dealt with, from office staff to repair technician were friendly, helpful and seemed grateful for the business "Nicejob" Excellent work
JOEL K.
South St. Paul
Vern was so awesome! He explained everything thoroughly and even fixed a problem that was there before from a previous installer.
Billie Y
Mankato
They went above and beyond. My car wouldn't start so I could not make it to my appointment on time. I needed to have this done that day because I was leaving to go out of town that night. They came over with jumper cables and picked it up to get the job done on time for me! THANK YOU!!
Chuck N
Duluth
Prompt& efficient! Erik was very courteous & I will definitely recommend to others!
Linda W.
South St. Paul
Thank you for the wonderful service. Your tech was very courteous and did a great job!
Cheryl K.
South St. Paul
Nicely Done-Pleased with the work and entire process on getting the work done.
Thanks!
Craig B.
South St. Paul
"Mark" installed replacement in approx.40 minutes as promised! Great service from Mark and Angi.
Thank You!
Steve W.
South St. Paul
The work performed was awesome very professional. Great workers. vehicle was cleaner after they were done than before.
James E.
Hibbing
Installer was very informative and friendly, Would definitely use and recomend City Auto Glass again
Bill B.
Owatonna
He was very informative and very polite. Great personality.
Marsha D.
Albert Lea
Fast! Easy! Professional! I will recommend to others!
BJ W.
Albert Lea
I was rather impressed with their friendliness and speed of work. Thanks!
Candee M.
Byron
Great service! Mike worked fast and was very careful with my car. I would strongly recommend City Auto Glass and Mike to all!
Jeff M.
Rochester
Very prompt and efficient. I can't tell where the chip was! Thanks!!
Doris K.
Duluth
I called two other auto glass places...your company had my problem repaired before the other places even called me back...Thank you!!
Steve M.
Eveleth
Andy was very knowledgeable, friendly, and efficient. He even did some extra repair work while he was here. Outstanding service!
Kay F.
Stillwater
The service man called with the time he would be to our house; was there promptly; fixed the windshield in expert fashion. He was courteous and pleasant. We are definitely pleased!
James S.
Buffalo