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Safety Questions and Answers

At City Auto Glass safety is our #1 priority! That’s why we are a charter member of AGRSS. AGRSS (ANSI/AGRSS 002-2002 Automotive Glass Replacement Safety Standard) is an accredited American National Standards Institute (ANSI) standards development organization. It has developed the North America's only auto glass replacement standard; the AGRSS standard. The AGRSS Standard addresses procedures, education and product performance. We are proud to promote this very important standard!

Q: Why is AGRSS important?

A: Because the glass in today’s automobile is a structural component of the body is it vitally important that it is installed correctly to protect you and you family in an accident. Your windshield and other adhesive bonded glass parts help to support the roof in a rollover to prevent roof crush. If these parts are installed incorrectly serious and often fatal injury can occur. The passenger airbag pushes against your windshield, using it as a backboard during deployment. An improperly installed windshield could dislodge from the vehicle causing serious or fatal injury during a collision.

Q: How does using an AGRSS accredited shop protect me?

A: As an AGRSS accredited shop, we document lot numbers on all primers, adhesives, and glass parts that are used for your glass replacement. We also document temperature data at the time of installation and provide you with a safe drive-away time following your glass replacement. This record serves to provide you with complete documentation in the event of a product failure. Also, you will be notified of any product recalls.

Q: How can choosing an AGRSS accredited shop help me to protect the investment I have made in my car?

A: By adhering to the AGRSS standard we can assure you that we will protect your investment and the future viability of glass replacement in your car. We follow strict product instructions provided by Sika Industry and required by AGRSS to prevent rust from forming around the glass bonding areas and to mitigate rust when it is present to assure a safe installation. The following photos illustrate what can happen to your investment if AGRSS standards are not followed.

Q: How do I know if a shop is an accredited AGRSS shop?

A: Look for the *round AGRSS logo!

* A round AGRSS logo indicates an accredited AGRSS installer. A rectangular ( ) logo is used only by corporate sponsors and does not imply AGRSS installation accreditation.